Dear Guest, Thank you for your reservation at GALARE THONG. We wanted to kindly inform you as follows. GALARE THONG IS CONDOMINIUM APARTMENT WITH SERVICED APARTMENT SERVICES - NOT HOTEL PLEASE KINDLY PAY ATTENTION TO: 1) CHECK-OUT time: 11:00 AM 2) COMPULSORY ROOM CLEANING: The lessee agrees that there will be a compulsory service of room cleaning and linen change that is charged at THB 200. (***** REFER TO INFORMATION ON BOOKING AGENT WEB SITE ABOUT THB 200 COMPULSORY CLEANING CHARGE - PER BOOKING ***** ) ADDITIONAL ROOM CLEANING: Additional room cleaning and change of linen can be requested once a week when staying on monthly rate, 3 times a week when staying on weekly rate or daily when staying on daily rate. Additional room cleaning must be arranged and paid for in advance. ------------------------------------------------------------------------------------------- HOUSE RULES Please turn off the lights, air-conditioner and TV before leaving the room. 1. CHECK-OUT time: 11:00 AM The CHECK-OUT time will be 11:00 AM on the date the rental agreement ends (check-out date). If the lessee does not vacate the room by 11:00 AM a penalty of THB 200 will be deducted from their security bond for each additional hour they stay after 11:00 AM. 2. ROOM CLEANING and CHANGE OF LINEN COMPULSORY ROOM CLEANING: The lessee agrees that there will be a compulsory service of room cleaning and linen change that is charged at THB 200. (The charge includes a change of towels, bath mat, shower gel and toilet paper). The service will be arranged on the check-out date when the stay is for less than 1 month. ADDITIONAL ROOM CLEANING: Additional room cleaning and change of linen can be requested once a week when staying on monthly rate, 3 times a week when staying on weekly rate or daily when staying on daily rate.

Guest was given refund for 1 night. Because of renovation just completed on balcony and maintenance worker did not close balcony window, dust entered room at night.