Dear Sir/Madam,Warmest greetings from Cross Chiang Mai Riverside.Thank you very much for your valuable review, hope you will have a great stay with us.Should there be any assistance please do not hesitate to let me know.Looking forward to welcoming you again soon.Best regard,Mario and Cross Chiang Mai Riverside team.
Dear guest, thank you for staying with us and also for this wonderful score rating, we hope that you enjoyed everything and that you will return to us soon. Warm regards, Ewan and the X2@CMR family.
Very friendly & well-trained staff, they know what a loyal guest want without making any request. The resort is nice & clean, with a spacious bathroom and a capsule coffee maker in room. The best part is they have a very personalized-welcome to a loyal guest, very impressed.
Salinee
เข้าพัก 2 คืน, พฤศจิกายน 2018
การตอบกลับจาก CMR วันที่ 19 พ.ย. 2018
Dear Salinee,
Thank you for your review. Delighted that you enjoyed the service, cleanliness and bathroom. Regards, Ewan and the X2@CMR TEAM.
Dear Mr. Richard, Greeting from Cross Chiang Mai Riverside, Thank you very much for your valuable review, hopefully you will received a great stay with us. Looking forward to welcome you back soonest. Stay safe and healthy. Best regards,
The staff here are the best! Everyone was so friendly and helpful,especially Poppy. She was above and beyond helping a stranger new to Chiang Mai and to Thailand. The people here make all the difference in a great stay.
Dear Mr. Richard, Greeting from Cross Chiang Mai Riverside, Thank you very much for your valuable review, hopefully you will received a great stay with us. Looking forward to welcome you back soonest. Stay safe and healthy. Best regards,
This hotel is closer to Central Festival Shopping centre, which I think it is very popular for local and international travellers. The breakfast is good. it is mordern signed hotel, only around 30 rooms but each room faces the river. It is great experience.
Dear Weiqiong, Greeting from Cross Chiang Mai Riverside, Thank you very much for your valuable review, hopefully you will received a great stay with us. Looking forward to welcome you back soonest. Stay safe and healthy. Best regards,
การตอบกลับจาก Mario, Resort Manager And Cross Chiang Mai Rivers วันที่ 22 ส.ค. 2023
Dear Eduardo, Greeting from Cross Chiang Mai Riverside, Thank you very much for your valuable review, hopefully you will received a great stay with us. Looking forward to welcome you back soonest. Stay safe and healthy. Best regards,
What a fantastic breakfast. One of a kind!
The service was extraordinary and help was there instantly.
This hotel didn’t have a lot of rooms so it felt so calm and clean.
So if you love to be surprised by good food or standard, well here you go! Enjoy.
Magnus
เข้าพัก 2 คืน, พฤษภาคม 2023
การตอบกลับจาก Mario, Resort Manager And Cross Chiang Mai Rivers วันที่ 29 พ.ค. 2023
Dear Magnus, Greeting from Cross Chiang Mai Riverside, Thank you very much for your valuable review, hopefully you will received a great stay with us. Looking forward to welcome you back soonest. Stay safe and healthy. Best regards,
การตอบกลับจาก Mario and Cross Chiang Mai Riverside team. วันที่ 29 มี.ค. 2023
Dear Chunyang, Greeting from Cross Chiang Mai Riverside, Thank you very much for your valuable review, hopefully you will received a great stay with us. Looking forward to welcome you back soonest. Stay safe and healthy. Best regards, Mario, Resort Manager
Superb stay, the room and facilities were excellent. the best thing about the hotel are the staff who were brilliant from start to finish.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, มีนาคม 2023
การตอบกลับจาก Mario วันที่ 12 มี.ค. 2023
Dear Sir/Madam, Greeting from Cross Chiang Mai Riverside, Thank you very much for your valuable review, hopefully you will received a great stay with us. Looking forward to welcome you back soonest. Stay safe and healthy. Best regards, Mario, Resort Manager And Cross Chiang Mai Riverside team.
10/10 ดีเลิศ
Julio
24 ก.พ. 2023
Julio
เข้าพัก 3 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Mario and Cross Chiang Mai Riverside team. วันที่ 27 ก.พ. 2023
Dear Julio,Warmest greetings from Cross Chiang Mai Riverside. Thank you very much for your valuable review, hope you will have a great stay with us. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon. Best regards,
The hotel is architecturally striking, but the same level of thought should have gone into the rooms, where furniture is sparse and closet space is minimal. The staff is all lovely, but inexperienced (especially in the restaurant) and most of them speak little English. All in all thought we had a lovely stay.
Evan
เข้าพัก 7 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Mario วันที่ 11 ก.พ. 2023
Dear Evan,Warmest greetings from Cross Chiang Mai Riverside. Thank you very much for your valuable review, hope you will have a great stay with us. Should there be any assistance please do not hesitate to let me know. Looking forward to welcoming you again soon.Best regards,Mario and Cross Chiang Mai Riverside team.
We stayed only 1 night here (our last in Chiang Mai and of our trip to Thailand ) and could not be more pleased with the quiet, clean, peaceful setting. The roof top pool is beautiful with lovely sunset views and the staff were quite friendly and helpful. Would stay again for sure and did not want to leave !
Jillian E
เข้าพัก 1 คืน, ธันวาคม 2022
การตอบกลับจาก Mario Bumroongpan / Resort Manager วันที่ 16 ธ.ค. 2022
Dear Jillian E.Warm greetings from Cross Chiang Mai Riverside.Thank you very much for your valuable reviews, we hope you will received a great stay with us.Should there be any assistance please do not hesitate to let me know.Looking forward to welcoming you again soon.Best regards,Mario and Cross Chiang Mai Riverside team
Bellissimo hotel arredato e progettato con grande gusto, semplice ma raffinato. Personale molto preparato ed estremamente gentile. Camere grandi, comode dotate di ogni confort. Servizio da hotel 5 stelle.
claudia
การตอบกลับจาก Mario วันที่ 1 ธ.ค. 2022
Dear Khun Claudia,Warmest greetings from Cross Chiang Mai Riverside.Thank you very much for your valuable review, hope you will have a great stay with us.Should there be any assistance please do not hesitate to let me know.Looking forward to welcoming you again soon.Best regard,Mario and Cross Chiang Mai Riverside team.
Dear Khun Tobias, Greeting from Cross Chiang Mai Riverside, Thank you very much for your valuable review, hopefully you will received a great stay with us. Looking forward to welcome you back soonest. Stay safe and healthy. Best regards,
Dear Khun Possawee,
Greeting from Cross Chiang Mai Riverside,
Thank you very much for your valuable review, hopefully you will received a great stay with us.
Looking forward to welcome you back soonest.
Stay safe and healthy.
Best regards,
Mario, Resort Manager
And Cross Chiang Mai Riverside team.
การตอบกลับจาก Mario / Resort Manager วันที่ 21 ธ.ค. 2020
Dear Khun William,
Greeting from X2 Chiang Mai Riverside Resort,
Thank you very much for your valuable review,
On behalf of X2 Chiang Mai Riverside Team, we would like to thank you very much that you choose to stay with us during Chiang Mai trip.
We are looking forward to welcome you to stay with us in the future.
Best regards
Mario and X2 Chiang Mai Riverside Resort team.
การตอบกลับจาก Mario / Resort Manager วันที่ 21 ธ.ค. 2020
Dear Khun Mark,
Greeting from X2 Chiang Mai Riverside Resort,
Thank you very much for your valuable review,
On behalf of X2 Chiang Mai Riverside Team, we would like to thank you very much that you choose to stay with us during Chiang Mai trip.
We are looking forward to welcome you to stay with us in the future.
Best regards
Mario and X2 Chiang Mai Riverside Resort team.
Great hotel just outside Old City walls, but close walking distance to some cool restaurants/bars on the river. Tuk Tuk away from anywhere for $3-4 too!
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก GM วันที่ 2 มี.ค. 2020
Dear Anonymous,
Thank you for your high score and kind words, we hope you will return soon. Warm regards, Ewan and the X2@CMR family.
การตอบกลับจาก X2 Chiang Mai Riverside Resort วันที่ 14 ม.ค. 2020
Dear Cholla,
We would like to personally thank you for choosing to stay with us.
We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meets, but exceeds our guests' expectations.
It was a pleasure to have you as our guest and we truly look forward to your next visit.
Kind regards,
10/10 ดีเลิศ
ผู้เข้าพักจริง
9 ม.ค. 2020
ผู้เข้าพักจริง
เข้าพัก 3 คืน, มกราคม 2020
การตอบกลับจาก X2 Chiang Mai Riverside Resort วันที่ 14 ม.ค. 2020
Dear guest,
We would like to personally thank you for choosing to stay with us.
We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meets, but exceeds our guests' expectations.
It was a pleasure to have you as our guest and we truly look forward to your next visit.
Kind regards,
Cost performance is very good.Location is not so good ,but complementary transfer to Chiangmai city center is convenient.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ธันวาคม 2019
การตอบกลับจาก GM วันที่ 2 ม.ค. 2020
Thank you so much for your review. Sorry our location was not suitable, but, happy you enjoyed the cost and complimentary transfers. Warm regards, Ewan and the X2@CMR team.
Everything is good! Staffs, restaurant, pool... But the air conditioner needs to clean the filter as it is a bit smelly. Better if they have aroma diffuser at room.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ธันวาคม 2019
การตอบกลับจาก gm วันที่ 30 ธ.ค. 2019
Dear guest, thank you for your feedback we will look into the reason for the filter aroma, regards, Ewan and the X2@CMR team.
Never before have I actually met a general manager at a hotel.
This place makes you feel like family.
10/10
ผู้เข้าพักจริง
เข้าพัก 5 คืน, พฤศจิกายน 2019
การตอบกลับจาก GM วันที่ 29 พ.ย. 2019
Dear Anonymous, thank you for such a wonderful scoring, and it was our pleasure to have you stay with us! Looking for ward to welcoming you again...soon, we hope. Warm regards, Ewan and the X2@CMR family.
Dear Eric,
Thank you for your great score and also for choosing to stay with us. Hoping to see your return soon! Warm regards, Ewan and the X2@CMR team.
8/10 ดี
ผู้เข้าพักจริง
เดินทางเป็นกลุ่ม
9 ก.ย. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
知名度が低いからタクシーで行きがわからない!
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กันยายน 2019
การตอบกลับจาก GM วันที่ 11 ก.ย. 2019
Dear guest,
Thank you for your review although we are confused that because you battled to find our hotel you considered this a negative. We are one of the most famous hotels in Chiang Mai and on all the applications including grab and google maps. Furthermore we are on a main road that is very well known. Thank you all the same for staying with us. Warm regards, Ewan and the X2@CMR team.
Thank you for your review, we are sorry that we did not live up to your expectations and hope you will return in the near future to give our resort another chance. Warm regards, Ewan and the X2@CMR team.
Although tiny ants kept coming out from the wooden furniture, the management took care of it with best effort. The location is good to seclude yourselves in the pool and hotel, but you can always use grab to the old town or riverside restauranrs with good views. Oh, the restaurant is run by a Michellin star winner chef.
jeehye
เข้าพัก 3 คืน, กรกฎาคม 2019
การตอบกลับจาก GM วันที่ 15 ก.ค. 2019
Dear jeehye,
Thank you so much for your kind words of praise. Hope to see your return soon! Warm regards, Ewan and the X2@CMR team.
Felt like I was staying at own private house in the country even this property is located in a bustling neighborhood.
Anthony
เข้าพัก 3 คืน, มิถุนายน 2019
การตอบกลับจาก GM วันที่ 28 มิ.ย. 2019
Dear Anthony, thank you so much for your lovely words of encouragement. We truly hope to welcome your return soon. Warm regards, Ewan and the X2@CMR team.
Beautiful property right on the river and from the moment you arrive you are well taken care of. The service is almost over the top (in a good way!). Definitely enjoyed breakfast looking out at the river in the morning. Would highly suggest to friends and family!
Tom
เข้าพัก 2 คืน, มกราคม 2019
การตอบกลับจาก gm วันที่ 19 ม.ค. 2019
Dear Tom ,
Thank you for your lovely review. We hope that you will return to us for another stay soon. Warm regards, Ewan and the X2@CMR team.
Loved everything about this hotel! Upon arrival, we were greeted warmly by the reception staff. We stayed four nights at the river view suite, it was very spacious, including the bathroom. The room had a nice balcony overlooking the lawn and river. The restaurant Oxygen is nicely decorated, dinner was Thai-French fusion and tasty. For activities, there is free kayak rental for kayaking on the Ping River. Overall an amazing experience and will definitely consider staying at this hotel again in the future.
ผู้เข้าพักจริง
เข้าพัก 4 คืน, มกราคม 2019
การตอบกลับจาก gm วันที่ 19 ม.ค. 2019
Dear guest, thank you for you words of praise. We are thrilled that you enjoyed the views, dinner and overall experince, enough we hope to have another visit soon. Warm regards, Ewan and the X2@CMR team.
Great in all aspects, service, quality of food, friendliness of staff, location, design and ambiance, you name it. Ewan has built a great Team and Nicolas is not only a great Chef but also a funny guy!
All great, we will come back for sure!
Peter
เข้าพัก 6 คืน, ธันวาคม 2018
การตอบกลับจาก gm วันที่ 19 ม.ค. 2019
Dear Peter, thank you for your wonderful review. I hope that you will indeed come back for another visit. Warm regards, Ewan and the X2@CMR family.
Property is beautiful and serene with lovely river views. The devil is in the details and for a 5 star hotel misses the mark especially when it came to service.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ธันวาคม 2018
การตอบกลับจาก CMR วันที่ 3 ม.ค. 2019
Dear guest, thank you for your rating, we are so sorry that we did not live up to your expectation. Sincerely, Ewan and the X2@CMR team.