We came to this place after a comfortable stay at the Sheraton (after paying much more higher price). I was a little disappointed about the conditions, especially considering the high review ratings. The thing that bothers me most is the smell of the room (though I have to say that I am very sensitive to smells and noises). But after one night staying here, I completely changed my view. We used the air freshener to easily get rid of the smell. The staff was extremely helpful and friendly. The breakfast was great. The location is excellent; we walked to see the Chiang Mai gate market in the early morning. It was a great experience to walk through the quiet streets at 5 am, listening to the morning chatter from a temple, etc. We only stayed 2 nights here, but towards the end of the stay, we made our decision that for sure we will be back and staying at this hotel again.