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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"The views from our hotel room of the Tower Bridge and the Thames River were fantastic! It was like waking up in a storybook! Loved it!!"

"friendly and clean"

"rooms were clean breakfast buffet was excellent staff were polite and very helpful will stay again"

"Had a single room, not available at most hotels. Small but perfectly formed with everything needed. Super staff. Limited restaurant menu, but extensive breakfast menu. Would happily stay again."

"The Rubens is a very nice upscale hotel with a great location in the heart of Westminster and literally across the street from Buckingham Palace. The staff were very friendly and very helpful. The rooms are clean and comfortable although very small. The food, unfortunately, is very mediocre although priced as if it was excellent. The continental breakfast buffet is the worst I've seen in a hotel of this category. The croissants were fresh and good but there were hardly any choices and...

"Outstanding! This place is perfectly located to all major places, restaurants, West End etc. we walked everywhere! It’s a beautiful hotel w/an excellent breakfast. The staff was wonderful, amenities great. We loved it and so easy w/a baby as well."

"This was comfortable, clean and the air conditioning worked fabulously."

"Excellent two night stay for a 40th birthday. Fully recommend a room facing the London Eye if you can get one, the view at night is spectacular especially if on a higher floor."

"The breakfast is great. Air conditioning! The rooms are small and compact but no complaints as thats all we needed."

"Great location, not far from public transportation. Friendly staff."

"Elegant property, wondering staff, relaxing spa amenities and very comfortable room."

"Excellent breakfast and great customer service!!"

"Excellent location. Near train station, restaurants and a grocery store!!!"

"Convenient to go around"