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"Our expectations were by far exceeded with this lovely hotel. All the staff that we came across was helpful, friendly and so efficient. We spent the afternoon on Saturday in the Nelson and enjoyed a delicious lunch. The receptionist was welcoming and warm and very helpful with queries and organising a little suprise in our room. The room was clean, well equipped and very nicely presented. The bed was bit on the hard side but this is probably down to personal preference more than anything else....

"Lovely pub, friendly staff. We only stayed 1 night but the rooms were very clean and had everything you needed. The breakfast was cooked beautifully and really tasty. We would have had diner there but unfortunately it was the Christmas market on within Tarvin that evening so no food was served other than a stall outside. Free parking for people staying in the pub. Within a 15 min drive into Chester - Wouldn’t hesitate to go back. An enjoyable if not brief visit. "

"Hôtel très bien situé, facilement accessible de la gare ou de la gare routière. Le centre ville n'est pas très loin non plus, les balades le long du canal sont plutôt agréables. Je recommande vivement cet établissement pour un séjour à Chester."

"love everything about this hotel , modern and clean, great service. Reception staff were friendly and helpful, room was fantastic and breakfast high quality. Will stay again "

"Clean room, very helpful staff, great experience "

" Upgraded room was brilliant. Large and very clean "

"Just a great hotel great place to stop when visiting Chester staff are amazing "

"We visit every Christmas and the condition of the hotel gets better and better each visit. So good to see a property being invested in and maintained. The rooms, staff, food and bar are really excellent. Only very minor gripe - some smoked salmon at breakfast would be nice."