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"Very convenient location with great old pub atmosphere"

"Check-in was terrible, they won't let us check-in because THEY cannot find a payment record from hotels.com It took quite a while and they did not even say sorry or compensate for how long it took even though it's their fault in the first place."

"Lovely hotel. Great location. Comfy bed and pillows. Good choice for breakfast"

"Excellent quirky hotel in a great location. Staff couldn't do enough for you. Really enjoyed our stay and would definitely stay here again."

"We just spent one night in Chester to visit the rows which is a reputation of the city. The hotel itself a bit far from downtown which takes about 20 minutes by walk. The room is a bit small with no view. There is no an elevator and the stairs is quite narrow. Pros are good breakfast, free car parking, and big bed. "

"Headphones left in room. Rang to organise pick up. Ironicaly they haven’t been handed in and nobody’s able to return a phone call."