Overall Good and ok to stay at v7 nice happy stay 😊👍
ผู้เข้าพักจริง
เข้าพัก 3 คืน, เมษายน 2021
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางกับครอบครัว
30 ม.ค. 2021
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Check-In was disappointing. After a long day we arrived at the hotel. Guy at the check-In counter was not able to find our reservation due to some server issue. It took over 30 minutes for them to resolve the issue.
This hotel is a total waste in terms of both hotel quality and service. The clerks who work at the reception are not only immature and stupid but also unprofessional.
When I checked-in after 24 hour long air travel at 3am, I provided my valid photo ID and the credit card that I used to book this hotel. (This is standard norm in all other hotels that I stayed). The clerks at reception said they needed 1 more photo ID.
The bed was the smallest bed ever I noticed in a hotel. It looked like the bed is meant for small kids and if I used it, I would fall. I couldn't sleep for a minute on that bed. Horrible people, horrible hotel overall.
Though we had some initial hiccups related to early check in, the hotel staff overall were very accomadative considering the situation of recent cyclone affecting Internet connectivity, power supply and transportation. The hotel is very well maintained and the breakfast was delicious.