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"You can never go wrong with Faena…we love the hotel chain"

"Staff was exceptional and service was quick and responsive. Rooms were spacious. Our new go to hotel in NYC. Cannot say enough good things! Really made us feel welcome."

"Excellent service and very helpful staff. Room was very small, seems like it was for one person not two people."

"Perfect location, easy friendly hotel. Would definitely stay again"

"Wonderful location, staff and room. Also loved the lobby coffee shop and bar and rooftop."

"The location is good, the hotel design has a concept but rooms are ama al, bathroom was mini, TV didn’t work, air condition was fair, staff wasn’t helpful at all only a lady in the mornings that help us with our luggage and umbrellas on a raid ay, The hotel has an appearance and looks old"

"I was pleasantly surprised at how clean my room was and the efficient, modern design. Perfect location for my stay with easy access to NYC attractions. The staff were amazing! The minute I walked in the door I was greeted and provided assistance quickly throughout my stay."

"Good"

"N"

"Clean room and the staff were very hospitable!"

"Great. Only complaint was our door stuck and was incredibly hard to open from the inside. That could be very dangerous."

"Great hotel. Modern with spacious rooms. "

"Clean room and helpful front desk staff"

"Excellent location near Madison Square Garden and Penn Station, walking distance to multiple restaurants, shopping, sights... Bar and outdoor seating, plus places to congregate inside. Very comfortable. Will stay again when travels bring me back to area."

"Always enjoy staying at Hilton properties. Everything from the easy check-in into the beautiful room was amazing."

"We had a very clean and quiet room - hard to get in NYC, the quiet that is. The staff were very helpful. Highly recommended"

"Excellent hotel in a great location. The rooms are spacious & super king beds which were very comfortable. High end toiletries & quality towels. There is an excellent bar & restaurant in the hotel. Manager’s wine hour is a bonus! Highly recommended"

"Great location"

"Clean, walkable and accessible to many amenities"