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"It was a perfect overnight stay. Breakfast was good. Fresh waffles were a plus."

"Our stay started out rocky because Expedia had messed up our booking. We had to be on the phone with Expedia customer service for 45 minutes when we arrived just to be able to check into our room. The hotel front desk staff was patient, helpful and understanding throughout the process. Once we were finally able to go to our room, we found it to be dirty. The floors hadn't been vacuumed and the surfaces had not been wiped down. There was also hair in the bathroom in several places. It felt...

"Staff were nice and friendly. Breakfast was fine. Room was fine if a tad ‘lick and a promise’ clean. However we were put on the 3rd floor when they knew elevator was broken. We had a lot of stuff for the conference we were in town to attend and it was quite difficult and inconvenient to haul it up 3 floors of steps. The most egregious part is that we were not alerted ahead and it had not just happened. It was a known issue. I’m sure if those problems were resolved we would have given 4 stars...

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"The young lady at the front desk was the main reason our stay was so pleasant."

"Stay was fine overall, just felt it could have been better for the price. Had to have them fix the air during the second day. I would definitely stay again if it were cheaper."

"Service was good Cleanness could be better. The rugs in my room were badly stained."

"3 night stay in early Nov-2026. Location is very walkable to historic St. Charles and waterfront. Check in was great-there was a large group of people in front of me when I arrived and the desk clerk saw me and flagged me to the counter to help me around the group. She also suggested Salt & Smoke for dinner which I tried and it was good. Room and facilities were very clean, and the bed and pillows were very comfortable. It was very quiet, no street noise; this time of year may be less noisy...

"I was very clean, could eat off the elevater floor😁"

"When I started coming"