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"Refrigerator in room did not work. Elevator was not working"

"Good breakfast and plenty of parking."

"The AC worked well and there was a dehumidifier in the room which was nice. The rooms weren’t well maintained and definitely needed updating, especially in the bathrooms. The bed linens were clean, the service was good, it just needs updating. Not sure I’d stay there again until changes were made."

"Clean room"

"The pictures of the rooms and the breakfast area on Expedia (most likely provided by hotel) were deceptive and misleading. Breakfast didn't have any of the options pictured. Had cereal, packaged oatmeal cream pies, and yogurt with juice and coffee options. Bathtub didn't have drain plug. Toilet seat broken. Weed smell throughout hotel and elevators. Room was clean, but poorly maintained. Plywood panel have nailed up sealing up pass through door."

"Solid hotel. Friendly helpful staff from check-in to restaurant staff. Highly recommend if in Springfield."

"Room was nice and clean, beds were comfortable."

"The hotel was very clean and spacious. The staff were friendly and helpful."

"an affordable option that is close to places to eat and easy to get to"

"We had never stayed at a Drury Inn before, but my brother recommended it as mid-trip stop between Arkansas and Wisconsin. The room was nice, clean, bed was comfortable. Staff was friendly. Eventhough we were on the freeway side the traffic noise was not noticeable during the night. Was not sure what expect for the dinner or hot breakfast buffet but it was definitely a perk. It was nice after a long drive to check in, eat dinner (chicken fajitas and nachos) and settle in for the night. Then...

"The fact that the elevator was not working and after driving six hours and getting in at midnight then having to haul all the luggage up three flights of stairs it was not pleasant. The only thing the front desk person said was the manager did not want to pay a service call all weekend so it was not working did not help at all"

"The hotel was quiet and not much traffic around. The breakfast had several options to choose from, both hot and cold. Check in took a while because front desk personnel was new and learning the process. Understandable."

"Breakfast was basic but good. Rooms clean and huge. Wish it had a hot tub but overall super great property. Close to lots of food as well. "

"Made me pay two time it was a scam an blood on covers"

"Large, really clean room, quiet location, a couple were trying to check in with a dog when I was coming in. Location was close to gas, food, a "Dollar Store" and 1 exit away from my next day event."

"Great place"

"Staff was very helpful. They answered questions, held my bags after checkout, scheduled and provided ride to train depot. Room was good. Food was very good at onsite restaurants (Lindsay's served breakfast and the pub and grill served lunch and dinner). One elevator was out of service and could have come in handy since the place was crowded."

"Wonderful staff, great room, a totally great place to stay."