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The Capitol Hotel

2.5 star property
Travelers connect with free WiFi and start their day with breakfast before stepping out to explore downtown Charleston's vibrant scene and nearby attractions

Choose dates to view prices

Best Western Charleston offers a convenient base near Haddad Riverfront Park. Guests enjoy a continental breakfast, a fitness gym, and a seasonal pool. Nearby attractions include the Clay Center. Visitors appreciate the attentive staff.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room, 1 King Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Single Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Single Room, 1 King Bed, Roll-in Shower

Individually furnished, desk, laptop workspace, iron/ironing board

Basic Single Room, 1 King Bed, Roll-in Shower

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | Individually furnished, desk, laptop workspace, iron/ironing board

Basic Double Room, 2 Queen Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

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About the area

Located in Downtown Charleston, a neighbourhood in Charleston, The Capitol Hotel is near a train station. The area's natural beauty can be seen at Haddad Riverfront Park and Shawnee Sports Complex, while Clay Center for the Arts and Sciences and West Virginia State Museum are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Charleston Coliseum & Convention Center.
Visit our Charleston travel guideOpens in a new window
Map
1000 Washington St E, Charleston, WV, 25301

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
  • CAMC General Hospital - 5 min walk - 0.4 km
  • GoMart Ballpark - 5 min walk - 0.5 km
  • Charleston Town Center - 9 min walk - 0.8 km
  • Charleston Coliseum & Convention Center - 14 min walk - 1.2 km

Getting around

  • Charleston Station - 12 min walk
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • ‪Fife Street Brewing - ‬7 min walk
  • ‪Mea Cuppa - ‬5 min walk
  • ‪Soho's - ‬5 min walk
  • ‪Short Story Brewing Charleston - ‬7 min walk
  • ‪Charleston Bread - ‬5 min walk

About this property

The Capitol Hotel

Hotel near Clay Center for the Arts and Sciences
Located close to Charleston Town Center and Haddad Riverfront Park, The Capitol Hotel provides free continental breakfast, a gym and a business centre. Stay connected with free WiFi in public areas.
Other perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Laundry services, a lift and outdoor furniture
  • Luggage storage, a vending machine and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 136 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as desk chairs and WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • LED TVs with premium channels
  • Wardrobes/cupboards, mini fridges and microwaves

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay (for stays between 31 December and 01 January)

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Capitol Charleston
Charleston Capitol
Charleston Capitol Hotel
Best Western Charleston
Charleston Capitol Hotel
Charleston Tower Hotel Hotel
Ramada by Wyndham Charleston
Charleston Tower Hotel Charleston
Charleston Tower Hotel Hotel Charleston

Frequently asked questions

Does The Capitol Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is The Capitol Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Capitol Hotel?

Self-parking is free at this property.

What time is check-in at The Capitol Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at The Capitol Hotel?

Checkout is at noon.

Where is The Capitol Hotel located?

Located in Downtown Charleston, this hotel is within a 15-minute walk of Clay Center for the Arts and Sciences, Charleston Town Center and Haddad Riverfront Park. Charleston Coliseum & Convention Center and West Virginia State Capitol Building are also within 2 mi (3 km). Charleston Station is 12 minutes by foot.

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Reviews

The Capitol Hotel Reviews

6.6

6.8

Cleanliness

7.2

Location

7.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 236 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 197 out of 1000 reviews
Rating 4 - Poor. 169 out of 1000 reviews
Rating 2 - Terrible. 151 out of 1000 reviews

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service and good room.
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient to airport
Stayed 1 night in May 2025

6/10 Okay

robert

Liked: Cleanliness, staff & service
Disliked: Amenities
One elevator out of service. Fridge in room not working. For breakfast you have to go out front door and walk next door to another hotel. Room was quiet and comfortable. Just the whole place needs to take care of the small issues. Would stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, friendly staff, good breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service
The staff were super polite and rooms were so clean
Stayed 1 night in Nov 2024

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were amazing
Stayed 1 night in Mar 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WV

I have stayed here twice and the area around the hotei has gotten worse lots of homeless people in the area around the hotel. Iwas given a room that had not been cleaned the second room did not have a microwave as listed they did bring one to my room afer i mentioned it to the front desk. The room was nice clean bed was comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Christina

Liked: Staff & service, room comfort

Good stay

Hotel is renovating so it’s lacking some things right now. No pool. Hot breakfast is next door at sister hotel. Did have coffee in the lobby tho. We had an issue with our AC leaking and when we told front desk, they were quick to change our room. Very responsive. Fairly comfortable stay. It was super quiet since fairly empty but we got a good deal on nightly rates and we were happy.
Stayed 3 nights in Aug 2025

6/10 Okay

Sucora

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Stay

The hotel was nice the pool and gym was closed and we had to switch rooms due to a bug problem other than that the staff was nice and funny and it was quite comforting
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quick overnight stay.

Stayed one overnight. Staff was very friendly and accommodating. Breakfast was fresh.
Stayed 1 night in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

Clean helpful staff delicious breakfast and right there near everything u need
Stayed 3 nights in Jan 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap

The room is as clear as the picture. The neighborhood has been passed by and the hotel and parking lot are run down. The people were nice and friendly. The wifi does work well.
Stayed 1 night in Jun 2025

8/10 Good

Lawrence

Liked: Cleanliness, property conditions & facilities, room comfort
It’s an older hotel, but the rooms are comfortable and the staff was helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind, considerate and very helpful
Stayed 1 night in Nov 2024

10/10 Excellent

BEN NATHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. Rooms were nice.
Stayed 3 nights in Nov 2023

8/10 Good

Rickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided a comfortable bed and a good night of rest after a long day on the road.
Stayed 1 night in Sep 2023

4/10 Poor

Sammie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was definitely not the most clean place and had an unpleasant odor. We had major plumbing issues as we could not even flush the toilet and had to use the lobby bathroom which also seemed to have issues. It really needs a massive renovation especially since the only elevator that worked was very small. Despite the condition of the hotel, the staff was extremely friendly in our many interactions with them whether it was waiting for the elevator at the same time or going to the front desk for something. We couldn’t have anything better to say about the staff but would not recommend the hotel itself.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The personnel were so friendly and so helpful that it made our visit a joy.
Stayed 5 nights in Jan 2024

10/10 Excellent

Sharon L

Liked: Cleanliness, staff & service, amenities
Hotel is dated and being worked on. The staff is amazing, Ms. Lawade is one of those people that not only took care of a mix up in reservation but made sure everything was good with our stay. She deserves 5 stars! The room was quiet very clean and the bed was comfortable. Enjoy your stay here.
Stayed 2 nights in Mar 2025

8/10 Good

Brittney

Liked: Staff & service, room comfort
Found an open package of men’s hair treatment under the bench in the room. Homeless people fighting in the parking lot. Altogether, the hotel was pretty clean though, staff was really nice, and it was very close to downtown
Stayed 2 nights in May 2025

8/10 Good

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alright. I was there myself as a transit person. It was ok. Staff were friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were patient, kind and helpful
Stayed 1 night in Oct 2024

8/10 Good

DOUGLAS

Good location. Just off the interstate.
Stayed 1 night in Mar 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. The room was very clean and nice.
Stayed 1 night in Dec 2023