Creta Palm Hotel

Property class: 4

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Consider a stay at Creta Palm Hotel and take advantage of a free breakfast buffet, a poolside bar and a coffee shop/cafe. Active travellers can enjoy cycling at this hotel. Take some time to relax at the on-site spa. The on-site restaurant offers breakfast and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a playground.
The current price is ฿2,647
฿3,127 total
includes taxes & fees
1 Nov - 2 Nov

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio

A hotel room with a bed, a sofa, a desk with a chair, a small table with a vase of flowers, and a view of the outdoors through a glass door.

Studio

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Apartment

A hotel room with a dining area, a bed, and a view of another room.

Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet
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About the area

Located in Chania, Creta Palm Hotel is connected to a shopping centre. Old Venetian Harbor and Port of Souda are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Agia Marina Beach and Platanias Beach. Travelling with kids? Consider Golfland and Limnoupolis Water Park. Discover the area's water adventures with waterskiing and parasailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Chania travel guide
Map
Kato Stalos, Chania, Crete Island, 73100

What's nearby

  • A beach with the sun setting over the water, rocky terrain, and a distant hill with buildings.
    Golden Beach
    6 min drive - 6.9 km
  • A coastal walkway with a tall lighthouse, a stone wall, and a body of water.
    Old Venetian Harbor
    12 min drive - 10.3 km
  • Stalos Beach
    3 min walk - 0.3 km
  • Go Karting Kato Galatas
    2 min drive - 1.9 km
  • Nea Chora Beach
    9 min drive - 9.1 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis)
    37 min drive

Restaurants

  • Katsaroles Taverna
    11 min walk
  • KANTINA
    1 min drive
  • Stalos Cafe
    13 min walk
  • Cafe Argo
    8 min walk
  • Isola Seaside Restaurant and Sushi Bar
    7 min walk

About this property

Creta Palm Hotel

  • Upscale family-friendly hotel connected to the convention centre
  • You can look forward to a free breakfast buffet, a poolside bar and a coffee shop/cafe at Creta Palm Hotel. Adventurous travellers may like the cycling at this hotel. Take some time to relax at the on-site spa. The on-site restaurant offers breakfast and dinner. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
  • Other perks at this hotel include:
    • A seasonal outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking and extended parking
    • Bike hire, express check-out and express check-in
    • Babysitting (surcharge), a front desk safe and ATM/banking services
  • Room features
  • All 143 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free Internet and air conditioning.
  • Extra amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
    • Bathrooms with showers and free toiletries
    • 40-inch HDTVs with satellite channels
    • Fridges, stovetops and cookware/dishes/utensils

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The price is ฿4,276
฿5,244 total
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pool Bar

Things to do

  • 24-hour gym
  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Games
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift
  • Tile flooring in room

More

  • 10 buildings
  • 2 floors
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Children under 10 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision

Frequently asked questions

Does Creta Palm Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Creta Palm Hotel?

As of 18 Oct 2026, prices found for a 1-night stay for 2 adults at Creta Palm Hotel on 1 Nov 2026 start from ฿2,647, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Creta Palm Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Creta Palm Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Creta Palm Hotel?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Creta Palm Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Creta Palm Hotel located?

This family-friendly Chania hotel is located on the waterfront, within 1 mi (2 km) of Stalos Beach and Agia Marina Beach. Sunset Beach and Kalamaki Beach are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Creta Palm Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 147 out of 317 reviews
Rating 8 - Good. 137 out of 317 reviews
Rating 6 - Okay. 29 out of 317 reviews
Rating 4 - Poor. 2 out of 317 reviews
Rating 2 - Terrible. 2 out of 317 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, comfortable rooms and nice facilities in the hotel. Everything worked great.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
House keeping everyday.
Stayed 12 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel , clean, beautiful and the staff was really nice and available .
Stayed 5 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, updated. Friendly staff, good breakfast buffet. Overall a great hotel.
Stayed 4 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Meals were very good. Lots of choice.
Stayed 5 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for families

Nice clean and comfortable hotel with two swimming pools, a restaurant, poolside bar and lovely gardens.
Stayed 3 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One day trip to Chania

Excellent stay, nice service, easy parking, nice breakfast and very clean ! We got a 3-bedroom with pool view. Perfect stay
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location and views. Some places need more maintenance like the kids room ( humidity on the walls)
Stayed 5 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good quality 3 star hotel. Not sure of they have double beds as we had twins pushed together, which was a bit annoying. The food and drink are good, and the location is excellent. The room/suite is huge with all amenities you would need. Would stay here again. Suitable for couples, friends and families.
Stayed 4 nights in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness
Pool area were nice. Breakfast ok but could be better with more variety. Bathrooms need updating and need to remind staff no wake up calls.
Stayed 11 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, family friendly experience! I would rate this hotel closer to a 3-3.5 star, because the rooms are a little dated. The highlight was the pool, the kids spent hours there. The staff was very friendly. The included breakfast was a nice treat and convenient in the morning, with different selection each day. We didn't do all inclusive, but the food at the resort was very affordable, e.g. an entree and a drink for only 9 Euros. There are so many restaurants and shops within walking distance. Overall, no frills and good value!
Stayed 6 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed 7 nights, I really liked the staff - very friendly and kind. The only thing I didn't like is that in Expedia's gallery the rooms were looking different than in what room we were actually. I really advise you to rent a car via justrentals because the hotel is around 20km from the airport, also you will want to see the most popular beaches like Elafonissi and Balos which are far from the hotel as well. :)
Stayed 7 nights in Jul 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most people working there the have bad attitude except for the gentleman working in the bar he is super nice the rest of crows have bad attitude
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
There wasnt enough parking, dinner buffe style was okay, Air-condition broke and i had to wait until the next day to be fixed with 2 toddlers..
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly one of the nicest hotels I’ve stayed in. My friend and I were lucky enough to be able to book a week long holiday to Crete in August. We were reading reviews about Creta Palm and thought that it would be a good choice of hotel. From the moment we arrived, we felt extremely welcome. The reception staff were friendly and informative. You can see straight away that all the necessary safety precautions have been taken - sanitising stations / plastic screens etc. We arrived in our room which was spotless. The linen was clean and honestly there was nothing to fault about the room. The air conditioning was free and powerful. Extra pillows and blankets in the wardrobe if needed. A safe for a fee and a large balcony. We booked a one bedroom apartment with a sea / pool view. There’s also a kitchenette with a friend and enough cutlery / glassware for a family. We booked half board and would recommend this. There was a huge choice of food for breakfast both hot and cold food. The dinner buffet also had a great selection that was delicious. The menu for each day was nicely displayed at the entrance to our apartment block. The one thing that really makes this hotel so nice is the staff. Every single of one of them were exceptional. (With a special mention for Stella in the restaurant.) If you’re looking for a relaxing get away with a friendly atmosphere that has something for everyone, Creta Palm should be top of the list. We will certainly be back. Jamie & Cathal
Stayed 6 nights in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trés bon accueil mais difficultés pour se faire comprendre si on ne parle pas anglais. Merci Google traduction! L'hôtel est propre, bien situé par rapport à La Canée. Plage accessible par passerelle très bien conçue. Avions une voiture de location, indispensable pour visiter, nous pouvions nous garer très facilement à l'hôtel ou dans la rue (gratuitement) Restauration très correcte, il y en a pour tous les goûts. Le bémol,pour nous, a été de trouver les 2 piscines non chauffées et assez froides en cette fin de saison.
Stayed 11 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vero hotel 4 stelle quasi di lusso, camera grande appartamento con angolo cottura nascosto. La struttura fornisce pensione completa o mezza pensione con un ristorante buonissimo di qualità. Personale estremamente curato, gentile e disponibile. Per una famiglia con bambini é perfetto, con spiaggia convenzionata, sicura e mare bellissimo. Lo consiglieremo sicuramente.
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Uima-allas hyvä, tosin vähän ruuhkainen. Rannalla oleva baari oikein kiva. Vakiohenkilökunta ystävällistä. Hotellin ilta buffet aika surkea, "lämmin" ruoka yleensä korkeintaan haaleaa. Wifi pätkii aikalailla mutta lomatarpeisiin riittävä.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Amenities
Perus ok hotelli. Huone ei vastannut mielestäni hotellin tähti luokitusta. Huoneessa haisi ummehtunut haju ja esim vaatekaappeihin ei tämän vuoksi voinut laittaa vaatteita. Mukava ja osaava henkilökunta, myös aamiainen kattava.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvää vastinetta rahalle

Miellyttävä ympäristö ja ranta lähellä. Hotellilla hyvät altaat. Lähellä hyviä ravintoloita. Huoneisiin kuuluu helposti melua ulkoa, mutta ei sekään ollut liian häiritsevää.
Stayed 7 nights in May 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Restauration peu qualitative non digne d'un 4 étoiles surtout le soir. Ambiance cantine. Buffet répétitif et peu recherché, aliments low cost Personnel en sous effectif débarrassage bruyant. Pas de carte des boissons et choix très limité. Studio: draps déposés sur les lits à faire soi-même chaque jour. Matelas correct sans plus. 2 lits simples a la place d'un double 2 Belles piscines, mais interdiction d'utiliser les serviette de l'hôtel a la piscine.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Cumple con las expectativas, estuvimos muy a gusto, la habitación es amplia y limpia, la comida es buena y tuvimos que dejar la habitación muy pronto por la mañana para ir al aeropuerto y nos prepararon el desayuno para nosotros, un detalle, fueron muy amables
Stayed 5 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo struttura con 2 ampie piscine. Molto spazio e camere molto grandi e di recente fattura. Forse il bagno andrebbe ammodernato togliendo la vasca. Comodo parcheggio sotto la camera. La cena a buffet un po deludente, poca varietà.
Stayed 11 nights in Aug 2022