Dear Guest We would like to apologize for the inconvenience you experienced. we have several room types to offer. All other room types are equipped with refrigerator except for standard room that you booked. We should have upgraded you to the room with the fridge if we’re aware of your problem. All beds in the hotel are 5’ queen mattress. We’re sorry that it couldn’t fit you. Moreover, we will into the staff behaviors and manners according to your suggestion. Thank you