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"I booked a "Deluxe Suite" at this hotel. They put me in a substantially lower quality room (without mentioning the difference). When I went back to raise the issue with them, they said that due to a mistake, they had given my room to someone else. I told them that wasn't acceptable and booked another hotel through Orbitz. They then refused to refund my reservation, and Orbitz likewise refused to refund my reservation. So everyone should know that if the hotel doesn't deliver what it promised,...

"Perfect "

"Hotel et personnel au top. La piscine interieure est immense.petit dejeuner buffet tres complet Sejour de 2 nuits tres agreable."

"Great Hotel. Rooms clean with everything you need for a comfortable stay. Staff couldn’t have been any more helpful. Hotel is close to the Braşov main city square and shops. I would highly recommend it."

"La habitación muy amplia y limpia. Está en el centro, por lo que la ubicación es excelente. Muy buen lugar."

"Everything was perfect "

"Great room, cleaned daily, little extras are important like slippers, toiletries and chocolates. Even a bottle of wine on arrival. Fantastic location. Like, the best location possible. "

"Ezster was amazing- super helpful and quite polite. The hotel is centrally located. The WiFi was strong, room was comfortable, and breakfast was delicious. I would highly recommend."

"とても清潔で素敵なお部屋でした。 ミニキッチンもついていて、良かったです。 ワインやコーヒーなどアメニティーも豊富で良かったです。 また是非泊まりたいです。 ありがとうございました。"

"Die Unterkunft ist geschmackvoll eingerichtet und sehr zentral gelegen. Einziger kleiner Nachteil ist die Hellhörigkeit, wie sie für Altbauten typisch ist."

"Très bien à un prix plus qu'abordable pour Brasov (l'église noire est en face)! Super sécuritaire. Fortement recommandé. J'y retournerais probablement dans le futur."

"Charming hotel with a very friendly staff. "

"La única pega : carece de ascensor y dispone de tres plantas "

"Maravilhosa opção em Brasov, quarto e atendimento impecáveis!"

"Very clean room and the location is fantastic!"

"Great rooms and location"

"Das Apartment liegt sehr ruhig in einer kleinen Gasse, sodass man keinerlei Straßenlärm hört. Das Zimmer war sauber und gepflegt. Besonders praktisch fand ich den kontaktlosen Check-In über einen zugesendeten Code, was sehr unkompliziert und flexibel war. Klare Weiterempfehlung!"

"El lugar muy limpio y comodo, con cosas basicas si desas comer en la habitacion ( platos, cubiertos cafetera..) super central y facil para tomar el bus al tren. Super recomendado "

"The location of the property is exactly where I wanted to visit. The train station is a bit too far to walk, 50 minutes. The breakfast is included and the quality is very good."

"Clean room, comfortable bed, helpful staff"