โรงแรมใกล้สวนเซ็นเตอร์กรีน, เวสต์เวอร์วิลล์

"This is the second time within three years that I have stayed at the Drury Hotel Polaris. Both times have been such a pleasant surprise. The property and my rooms have been very clean, which is the most important thing for me. The staff has been super friendly and helpful. The breakfasts and dinners have been enjoyable. I highly recommend this hotel to everyone!"

"Staff was top tier!"

"The staff was very pleasant and helpful. The outdoor space was very nice."

"Great hotel to stay at. Staff was very helpful, friendly and polite including the bartender! Will definitely recommend this hotel to family and friends!"

"Very nice place."

"Room was spacious and clean and the front desk was friendly upon our arrival. She recommended places for dinner as well."

"Room ac was broken with no offer to help remedy the situation"

"Pool out of order for one day of our stay. Pillows are poor quality. Breakfast buffet was adequate."

"Staff was very helpful and friendly. I stay here every time I am in Westerville and have not had a bad experience yet."

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"Very clean room! Perfect for my work trip! Would stay here again."

"A/C unit could not lower the temp in our room during our two night stay. Parts of the room, like the drinking glasses, were not cleaned between nights. 3 Elevators are inadequate for 8 floors of guests, especially when the stairs are alarmed to exit on ground level. 1 elevator was out the whole time we were there. Breakfasts were ok, nothing to write home about."

"My only complaint is that they lost my reservation from Expedia. Booked in January, I called to confirm beginning of June and the manager said they were fully booked. Somehow he managed to "find us a room"... Needless heartache because they didn't see the reservation."

"Edible but could be more appealing."

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"The pictures are not accurate."

"We had a wonderful stay! Check-in was quick and easy, and the staff was friendly, welcoming, and always willing to help. The bed was incredibly comfortable, making it easy to relax and get a great night’s sleep. Overall, we had a very positive experience and would definitely stay here again on a future visit."

"I checked in late at night and was surprised to see a notice at the front desk stating that parking was $10 per day. This was not advertised; I had no other option. There is plenty of parking, and one could park at one of the adjacent shopping centers. But ten dollars a day is a surprise, and to me it's cheating. It's advertising a price and then adding on when you get there. And you have no other option. I asked how many people walk to the hotel from the airport. Obviously none. Nobody walks to...

"There was trash daily in hallways, overflowing trash cans everywhere. Liquid and food trash in elevators. The staircase was cleaner than the elevators. My room and the hallway it was off of smelled like mold, carpet in bad shape, obvious water damage, tub didn’t hold water, needed a wrench to turn on shower or any water going to shower, toilet randomly ran water consistently. Cable channels kept going out. Staff never answers phone forcing you to walk allllllll the way to the front desk, mostly...

"The cleanliness was questionable, as I noticed several strands of hair on the bathroom sink and in the bathtub upon arrival. Unfortunately, our air conditioning stopped working on the second night of our stay. We were informed that no other rooms were available and that maintenance was unavailable at the time, leaving us to endure an uncomfortable night until the issue could be addressed the following day. On a positive note, the breakfast was good and one of the better aspects of our stay....