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"This stay ranks among the worst I have experienced. Checking in at the front desk took a long time. Blood appeared on the bed sheets, and staff declined to replace them because it was late, so I slept without sheets. Every service felt overpriced. They would not bring deliveries upstairs even though my wife and I had undergone surgeries. Finally, they double-charged me and blocked my departure unless I paid. Expedia attempted contact many times without success. I was at their mercy because I...

"Awesome! The room , location , staff are wonderful."

"..."

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"Loved our stay!"

"I really like this hotel. It is my go hotel when visiting family in Cali. I appreciate their service, staff and location. A coffee shop recently opened under the hotel and i enjoyed coffee there. Only thing i dislike this time around was that i was charged for coffee pods left in the kitchen without indication i had to pay for them. I suggest they add a note next to the pods so people are aware. Other than that, all was great."

"Thank you"

"NO NEED"

"I had an enjoyable albeit short (3 nights) stay at the San Antonio Hotel Boutique. Unfortunately, I left my phone in the taxi that dropped me off but Fonseco at the front desk was very helpful in trying to locate the driver. Although we were unable to contact him, I have since been in touch with someone who has the phone and am coordinating its return to the US. Both of the hotel proprietors, Ricardo and Nelson, were also extremely helpful and fluent English speakers. My room had a safe and...

"El personal y servicio excelente"

"Todo muy bien"

"Clean room. Great staff."

"Everybody just made us feel at home ! They offered us a free room upgrade which made us even more wowed at the property! Stunning! Will definitely return !"