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"Perfect location, attentive staff - right near the Lucy statues. Nice history and photos throughout. Very near National Comedy Museum which is a must!!!!"

"Breakfast low picks, not very fresh Room was clean Staff were unkept Parking was ok There was a homeless guy pushing a stroller full of stuff in parking lot and around the entrance which was very creepy. Hallway and elevator smelled bad. Hair in shower was gross. Room temp good. Beds ok. Noisy hallways late at night 11pm and later "

"The breakfast was great. The shower curtains kept sliding down and it was hard to keep the floor dry. "

"The pool is not heated, but my toddler enjoyed it. The towels did not seem to be kept stocked though. "

"I ordered two rooms with jacuzzi and when I arrived they were under maintenance and they didn't refund me they gave me one of less money which I didn't agree with and the office was dirty they didn't give breakfast bad services"

"First thing, I pulled into the parking lot and the overall look of the premises looks like a shelter, unkept Secondly, the building smells like an animal shelter and an old ashtray. Thirdly, the people that are staying in the hotel are very questionable. Fourth, at this point I’m questioning my family’s safety? The complimentary breakfast was not the greatest, cold boiled eggs, hard bagels, very bruised bananas. The room was ok, clean sheets & towels, I guess that was the only decent thing....

"This is a unique hotel in the middle of Chautauqua Institution. We had a fantastic room and thoroughly enjoyed the history and surroundings."