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"The staff is so friendly and everything is great."

"I tried to cancel my stay and didn't get my refund for it"

"Excellent parking. Breakfast fresh and good."

"Small parking Hard bed"

"Beautiful place inside, private and quiet. The staff were very accommodating to my ever changing travel issues. I was sad not to be able to stay for more nights!"

"The bedding was very comfortable. The breakfast options were great. Bonus having Mexican restaurant right there."

"Dirty"

"room was clean and property was well maintained. would stay there again!"

"Easy parking. Off the beaten path but close enough to some fine dining. Room was nice and cozy. "

"The front desk people were very friendly and helpful, the room was very clean I love the breakfast everything was delicious had variety breakfast room was very clean and they kept checking to refill what was needed all of our stay was great I would definitely recommend this hotel It’s very very clean and staff was great"

"Our room was clean, and the property was clean. The hotel is no frills, but you get what you pay for. Our home was being renovated, and we need somewhere close by that was reasonably priced to stay for a couple of days. The hotel did charge a double deposit because we were “locals”. I was not happy about that, but it was refunded in a few days. The breakfast consisted of waffles only and lukewarm coffee. Fortunately it is located near many fast food restaurants, a Wal-mart, and a grocery store....

"The staff was friendly, especially the blonde lady at the front, forgot to get her name. Also, Ms. Kathy that was in charge of breakfast has the best personality. She takes pride in her breakfast making skills and is on top of having enough food to feed the crowds. I would definitely stay here again, felt very welcoming. The shower gel, shampoo, conditioner, and lotion provided in the room was also very helpful."

"Good, clean hotel."

"The Charleston Inn proved to be an excellent place to stay during my time in Hendersonville. The breakfasts and overall service were consistently impressive, and the location—just a short two‑block walk from the downtown area filled with shops and restaurants—made exploring especially convenient. Even with the Garden Jubilee taking place and the weekend being rainy, it was still an enjoyable visit, made better by having such a comfortable and well‑situated place to stay."

"The Customer Service was great. Pam was nice, friendly, and professional. It was easy to park and everything was clean and neat. I would definitely stay again."

"Muy muy mal las sábanas estaban todas quemadas mal olor y odjetos olvidado debajo de las sábanas "

"Very nice place, friendly, room was clean it was afforable. Definitely will stop again. "

"Could not use my booking due to a terrible smell in the room after turning on the heater. The odor was extremely strong — a heavy dusty, burning smell coming from the heater that made it unhealthy and impossible to stay in the room. I notified the host immediately and left the property, but the response was basically, “it’s probably just dust burning off and it will get better later because the heater is not used often.” The host also refused to provide any refund. The listing photos were...

"The Shower was dirty and there was all empty bottles of shampoo, conditioner, and body wash along with no trash bin for the restroom ."

"The dining area chairs had a considerable amount of stains on them and the laundry room had a lot of walk-through dirt on the floor but other than that, it was fine. I didn’t use those amenities but just walking by and seeing them it did catch my eye."