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"Great hotel, great location to walk into York. Breakfast superb and staff very helpful. Would stay again."

"Location"

"Charming National Trust Queen Anne House now hotel. Excellent service, good food and magnificent garden. Rooms pretty decent and deserving of 4 stars. Very pleasant two day stay."

"Staff was super helpful, and it has an all around package"

"Hotel is central. Bed is small for two and you hear noise for the other rooms."

"Not great"

"Room was big and clean with a lovely bed. Bathroom was ok but looking a bit tired. Parking was easy. Breakfast was great, everything you could want including omlettes. Didnt like the orange juice was more like orange squash. Public areas were modern and clean."

"Lovely hotel close to the Barbican. Great breakfast!"

"Great decor in a fantastic location. Front desk is fabulous. Went above and beyond would stay there again for sure."

"Great place and host, would highly recommend"

"Very disappointing stay, particularly considering the price paid. The room was comfortable and the shower good, but housekeeping standards declined throughout our stay. Even after servicing, sheets were not changed, the floor was not hoovered and the bathroom was not mopped. Breakfast was poor in both quality and service, and got worse as the week progressed. We ate in the restaurant one evening and paid premium prices for very poor food. The pizza appeared to have a shop-bought base and...

"Unique"