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"They need to get a different system for seating people at the cafe"

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

"Staff was kind and hard working. Staff we met were usually doing at least two jobs ie front desk and working breakfast room or front desk and laundry. Staff was very helpful."

"Room was very clean."

"Very clean rooms."

"This place is better than a back alley, but not by much. Weekend before Memorial day boiler still on and the room was 85 degrees had to open the door windows turn on the air it did not cool down until the next night. Cockroaches, they do not change the sheets inbetween guest, only thing the guy cleaning the room came out with are the towels, but i guess pretending to wash them works. Do not even ask about the bathroom, you are banging your knees to sit down and i think the shower was last used...

"Love it"

"I liked how clean property and loved the shuttle service to casino!!"

"The staff was very friendly and accommodating . The hotel was super clean and our room was very nice. Breakfast was good , sad we couldn’t enjoy the bar but most likely next time . Got a cute t shirt . Very pretty property"

"The hotel was under maintenance, which wasn't the problem, but it didn't say that on Expedia site, because of that I don't think the price of the hotel was worth it. The bathroom door in our room wouldn't close at all, it kept getting stuck on the floor. Hopefully when it's all redone it will be better and worthy of the price."

"Very clean, everywhere even the parking lot! We had such a lovely woman check us in that was so helpful and even attentive to my daughter, gave her some fruit snacks - sounds small but those things really make such a difference in the atmosphere and positive of a time it was. The breakfast was amazing. All around I would recommend this location to anyone who needs to stay in Jamestown. We will be back if the future!"

"🤗"

"Stayed for 4 days and never seen my room cleaned or bath towels changed out. Breakfast was at a minimum, not much to choose from. Hot coffee only in the morning, seemed to be warm or none at all in the afternoon and was removed in the evening. Floors always looked unswept, outside landscape unkept, no flowers and I was there on the Memorial Day weekend and no American flag on the pole."

"Clean, quiet, good breakfast, easy check in and parking, good location"

"Parking can be a bit of a challenge because of city location, and if you drive to entrance to unload , you have to leave the lot and circle back around to get back to parking lot. It's not really a major issue, but it was a pain in rainy weather. We have stayed there before and were perfectly satisfied; it's much nicer than a couple other local Inns. However, this time around we had a bed that definitely needs replacing!"

"Loved the location, amenities and atmosphere. However the bed in room 204 was really hard and stiff and gave us back aches."

"Room was disgusting. Smelled like cigarettes and mold."

"WONDERFUL STAY, COMFORTABLE BEDS AND CLEAN ROOMS. EVERYTHING WAS GREAT WITH OUR STAY, LOVED THE SPACIOUS LAYOUT OF THE ROOMS AND BATHROOM. ALL AMENITIES WERE INCLUDED WITH EXTRA PILLOWS AND BLANKETS. OUR ONLY COMPLAINT WAS THE TOILET, IT'S NOT FOR ADULTS, WAY TOO SMALL. WE WILL DEFINITELY BOOK THIS HOTEL AGAIN IN THE FUTURE."

"We loved our stay and plan to visit again, amazing price, amazing location but the staff truly made the trip with their kindness"

"Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. "