โรงแรมและที่พักคาสเซิล เกล็น เอสเตทส์

"I would definitely go again. We were family with school age kids, kids enjoyed playing in a nice game room. The house was professionally kept clean, house decoration was superb and view was great. Good location, great house and host."

"Trash overflowing on stairwell,ice machines broken,no smoke alarm"

"Clean room parking was good the air conditioning was great our stay was excellent "

"Room was clean & I was allowed to check in an hour early. Ample parking, very close to shops & restaurants. Bad: showerhead was very low. (Height, the water pressure was fine.)"

"Clean and comfortable. You get what you pay for. I’m sure the owner could afford mini-splits, but that’s my only complaint. (No ac) it was 85-89 when I was there, glad I brought a fan."

"Excellent!"

"The property was clean. The kitchen is fully equipped. The staff was wonderful."

"What a wonderful, clean, and spacious place! The rooms were absolutely huge, and the staff was super friendly from start to finish. The location is great and incredibly convenient for getting around. We will definitely stay here again whenever we return to Big Bear"

"Front desk faces Moonridge and is open until 5. Kameron was helpful. Parking spaces are not large, consider driving a medium SUV or a smaller vehicle when you stay here. Slow down; easy to overshoot the two entrances from Moonridge. I stayed in the Crabapple room that faced the main road. While I felt safe, I did not want to open the window due to road noise. No fridge, microwave, or closet in room. Attractive decor throughout; it looks a bit overwhelming on the photos but is quite relaxing....

"First of all staff was excellent. I loved this property because they are so relaxed about dogs and having the lake in the ducks just made our dogs have the time of their lives."

"Upon checking in, Staff would not honor the price given by Expedia. I gave my credit card and the name on the receipt was not mine. He took a while to fix it but I still don't know if i was charged twice. The room was okay but the towels were filthy - as if someone had cleaned their shoes. There were no pillowcases, just pillow shams. I stripped them from the pillows and put towels under our heads. The room was so hot it was difficult to sleep and with the loud guests next door doing late night...

"Staff was incredible; very responsive. The property is in the process of getting renovated; it’s going to be amazing when finished. Bathroom and bedding was spotless! Our Room needed drip coffee pot and mini fridge."

"We really enjoyed our trip .The house was very clean amd comfortable."