Search Pet-Friendly Hotels in Caserta

"The staff were so miserable and unhelpful - forgetting our spa booojg altogether, trying to charge us double for a taxi to the airport that was meant to be included in the package and they never smiled and weren’t welcoming. The breakfast staff were lovely, however. And the breakfast was good. The rooms were okay, but outdated, they charged us random prices for drinks - charging double one night for drinks we’d had the previous night. It was chaotic and not restful. The city itself is pretty awful and this seemed to be carried through into the hotel."

"Good clean room. Staff did a workaround we requested to make the double bed more like twin single beds. They also lent us the small scissors we asked for. The room had good acoustic isolation with the streets outside, as it managed to silence the noisy streets outside. Good air conditioning. Had a medium-sized safe that could hold a laptop but didn't have a frigobar. Spacious bathroom and shower box. Bidet with appropriate aiming. Very diverse and good quality breakfast. The internal areas of the hotel are well kept, cozy and decorated. Checkout at noon is great, as there are other places that say 11 or even 10 in the morning. There are also things you can buy in the reception, like various drinks, snacks, and electric gadgets. Location is great in the sense it is as close as it gets from the main train station from the city. Unfortunately, not the hotel's fault obviously, most of that central city region is a slum. "

"This place is not for anyone over 50. The location while close to train is frightening, very frightening. The rooftop is not open so no bar no breakfast no anything The room has nothing in it, no tissues no soap on tap, the pillows are non existent they are two pieces of hard foam. The beds are hard as bricks. It us not a place I can recommend but the staff tried their best and were cheerful and helpful but the hotel was beautiful 40 years ago but not now."

"Staff was very helpful with check in dinner reservations and check out taxi to the airport."

"Older but great location. Breakfast buffet was a 10. Service was a 10."

"We had a wonderful three-night stay for my birthday celebrations. The location is perfect, with beautiful views, easy access to everything in the city, and plenty of lovely restaurants nearby. Our room was spotless and very comfortable throughout our stay. What really made the experience special was the staff — everyone was so attentive, friendly, and went out of their way to make my birthday stay feel extra special. We truly felt welcomed and well looked after from start to finish. I would highly recommend this hotel to anyone visiting Naples and would happily stay here again."

"We were offered an upgrade for only 25 euros for an early check in and a beautiful one bedroom suite. Amenities are second to none. Staff very helpful."

"Just weird. If someone said to the designer:every function, make it smaller and more awkward, then this would win. From finding your room to just shuffling around in it because it's so small to the lifts which are tiny to breakfast which is pathetic. Hot food, don't help yourself, the staff will serve you to limit your consumption. And the choices are tiny and poor so who cares? And no coffee in room, no kettle etc. I could go on. At length. Dreadful place. "

"Very nice staff. Hotel is good standard. Easy to find local transport but no immediate connection to good restaurants or shopping. "