8/10 ดี
Julieanne
เดินทางกับครอบครัว
5 ต.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Check in was smooth. Our room and bathroom were very clean, comfortable beds, nice sheets, towels and pillows. However the shower rod was loose, causing the shower rod to sag and curtain to slide towards the middle of the rod, and gaping open on the ends, enabling water to spray out of the shower onto the floor. Thank goodness we had a few pool towels we'd worn back from our swim to put down ,or the entire bathroom floor would have been flooded. We left a note in the room, alerted the housekeeping gal we encountered in the hallway, who immediately reported it, and also notified the the front desk upon check out. Our room was in the front of the building, and there was street noise all night. The pool was a bit cold and even though it was dark neither the outdoor around the pool nor the lights in the pool were turned on. The spa was also cold and the jets wouldn't turn on. The breakfast buffet was very good, and advertised as free, but even though we reserved the room for 3 people, we were made to pay an extra $10 for the 3rd person. This was not disclosed at check in, even though I asked her about the breakfast times, and she could clearly see that our reservation was for 3 people, a warning would have been nice.
Julieanne
เข้าพัก 1 คืน, กันยายน 2025