Hotel con muy buena situación, cerca de la torre del Reloj. Buen servicio. Lástima que están en obras en la calle y había ruido
เข้าพัก 2 คืน, มีนาคม 2024
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
HuRa
6 ส.ค. 2024
Johanna was always very help with everything I need from tell me about good restaurant to how to get around and things to watch out for even in teaching me Spanish.. I luv the entire staff
Amazing experience , The Owner was Amazing ! She did acomódate my ride and picked me up her self ! She was amazing even gave me tiny tour , her Hotel is in very good location it’s in the center with in walking distance with everything , Her Staff Amazing Specially Darrin , Kelly and Sara All very respectful ! I had no issues the only thing is it’s a little noisy since it’s in the center but I mean it didn’t affect me , at all !!! I will definitely Book Again it’s just very Good location , and they were amazing AC/a safe and Great Experience
Es un hotel pequeño antiguo, súper cerca de todo en la ciudad amurallada, caminas a 2 cuadras al monumento del reloj
Al ser un edificio antiguo requiere mantenimiento
La antención de Rosy es increíble te hace sentir en casa ella esta pendiente de todo lo que necesites e igual que Deiner el chico nuevo tiene un modo muy servicial
I have stayed here three times but never will again. The hotel is very clean, especially for old town Cartagena. The staff are very polite and we all try our best to work through confusion caused by language barries.
I finally met the owner and wish I had not. 100% why I will sleep on a park bench before her hotel. I drink a lot of wine. A bottle is provided in the room (for a fee as is normal). The cork was damaged and after opening it I immediately realized it had gone bad. I drank two small sips. The owner refused not to charge me for the bottle at check out. This is the first time I have ever said anything negative in a review. I am fortunate, $15 means little to me. I own a small business and if I ever treat anyone like that I deserve to go bankrupt.
Terrible service. Unsatisfactory service. Not in compliance with expedia. Very deceptive business practices. The hotel wanted to make charges unauthorized fees for guest and family. Requested funds back and went to another hotel. NO Hot water all. I would not recommend this hotel. Very fraudulent business practices. Management very professional. Rooms were outdated and small. Didn't feel safe in the hotel. Highly recommend to not stay here. This hotel needs to be removed off of every platform. The manager needs to be terminated and training with better business ethics need to be implemented.