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Hotel Fenix Beach Cartagena

4.0 star property
Travelers unwind at the poolside bar after a day of water sports, while the ocean breeze sweeps across Bocagrande Beach where sunbathers relax

Choose dates to view prices

Hotel Fenix Beach Cartagena serves a free full breakfast and offers beachfront dining with ocean views. The spa provides massages, while adventurous guests join ecotours, boat excursions, or kayaking trips. Past visitors frequently comment on the attentive service from the staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is ฿5,129
฿5,248 total
27 Jul - 28 Jul

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

A bedroom with a bed, bedside table, bench, canopy, window, mirror, and door.

Superior Double Room

9.2 out of 10
Wonderful
(32 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Bungalow, 2 Bedrooms

A bedroom with a bed, a wooden ladder, a window with shutters, and a small table with a lamp.

Family Bungalow, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Bungalow

A bedroom with a bed, bedside tables, a bench, a ceiling fan, and a window with curtains.

Superior Bungalow

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View

A bedroom with a bed, a wooden wardrobe, a nightstand, a wicker chair, a wooden table, and a large window with a view of palm trees.

Presidential Suite, 1 King Bed with Sofa bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Villa

A pool area with lounge chairs, a hammock, and a thatched-roof building.

Luxury Villa

8.8 out of 10
Excellent
(3 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Casa Deluxe - Casa Playa

Casa Deluxe - Casa Playa | Terrace/patio

Casa Deluxe - Casa Playa

  • Ocean view
  • 140 sq m
  • 4 bedrooms
  • Sleeps 9
  • 3 King Beds, 1 Single Bunk Bed, 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Villa

A poolside area with a building featuring blue-framed windows and a thatched roof.

Family Villa

  • 120 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Single Sofa Beds
  • Free Wi-Fi

View all photos for Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

A bedroom with a bed, bedside tables, a bench, a ceiling fan, and a window with curtains.

Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Bungalow

A bedroom with a canopy bed, bedside tables, and wall art.

Standard Bungalow

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

Located in Cartagena, Hotel Fenix Beach Cartagena is in the suburbs and on a private beach. San Fernando Fort and San Felipe de Barajas Castle are notable landmarks, and if an activity is on the agenda, visit Port of Cartagena. Bocagrande Beach and Cartagena de Indias Convention Center are two other places to visit that come recommended. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Cartagena travel guide
Map
Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018

What's nearby

  • Playa de Punta Arena
    1 min walk - 0.0 km

Restaurants

  • Society Bar At Hilton
  • Charlie’s Coffee
  • Marketing
  • Intriga Tropical
  • La Carriola

About this property

Hotel Fenix Beach Cartagena

  • Upscale hotel near Bocagrande Beach
  • Located close to Port of Cartagena and San Fernando Fort, Hotel Fenix Beach Cartagena provides free full breakfast, a swim-up bar and a beach bar. With a private beach, beachfront dining and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, dinner and light fare. Enjoy the health club, as well as activities, such as ecotours, beach volleyball and boat tours. Free in-room WiFi is available to all guests, along with a poolside bar and a free daily manager's reception.
  • Additional perks include:
    • An outdoor pool, along with a swim-up bar
    • Airport drop-off service (surcharge), express check-out and a ballroom
    • Coffee/tea in reception, a TV in reception and water sports equipment
    • A banquet hall, luggage storage and concierge services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All rooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Designer toiletries and showers
    • 43-inch flat-screen TVs with Netflix, streaming services and premium channels
    • Wardrobes/cupboards and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Ecotours
  • Health club
  • Kayaking
  • Library
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 floors
  • 7 buildings
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 90000 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: COP 6000 per person, per night
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: COP 60000 (up to 4 years old)
  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
There is limited hot water on site
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Fenix Beach Cartagena have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Fenix Beach Cartagena?

As of 5 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Fenix Beach Cartagena on 27 Jul 2026 start from ฿5,129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Fenix Beach Cartagena pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of COP 90000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Fenix Beach Cartagena?

Hotel Fenix Beach Cartagena doesn't offer parking.

What time is check-in at Hotel Fenix Beach Cartagena?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Fenix Beach Cartagena?

Checkout is at 11:30 AM. Late checkout is available for a fee (subject to availability).

Does Hotel Fenix Beach Cartagena provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of COP 60000 per vehicle applies.

Where is Hotel Fenix Beach Cartagena located?

On a private white sand beach in Cartagena, this hotel is within the vicinity of Bocagrande Beach, Port of Cartagena and San Fernando Fort. Area attractions also include Cartagena de Indias Convention Center and San Felipe de Barajas Castle.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Fenix Beach Cartagena Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 440 out of 661 reviews
Rating 8 - Good. 120 out of 661 reviews
Rating 6 - Okay. 46 out of 661 reviews
Rating 4 - Poor. 21 out of 661 reviews
Rating 2 - Terrible. 34 out of 661 reviews

Reviews

Verified

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort with great concept integrated into the nature of the island and with huge attention to detail. Great place to relax and completely forget the everyday life.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, property conditions & facilities
Very relaxing hotel … New Year’s party was amazing
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Paola

Liked: Cleanliness, amenities, property conditions & facilities
Beach service was amazing.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities
I loved my stay and the staff was very attentive
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Beach view was amazing and the food options were delicious.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and made it a great experience.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
Our room was gorgeous. The grounds were kept clean. Lots of beds on the beach, available all day.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Andreea

Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed at this hotel for 3 nights in a room with a private pool. The room itself was nice and comfortable, although the private pool was not very impressive and didn’t add much to the experience.The hotel has only one restaurant available and unfortunately the food there was not very good. Also, there is not much to do around the property, so it can feel a bit boring if you are looking for activities.However, if you are looking for a quiet place to completely relax and disconnect, it can be a good option. The staff were very nice and friendly, and we especially loved the dogs around the property 🐕, which added a charming touch to the stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! We came as a family of 4 and really enjoy our time. So pleased about the service and the friendliness of the staff. Food and drink choices/taste were excellent. Room confort, beyond expected. Definitely recommended it. Looking forward to our next trip.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

David

Liked: Staff & service
Disliked: Property conditions & facilities
The staff are the best part. The beach is rocky and a boat is required to leave the property.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jessee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to the port on a Tuesday afternoon and it was easy to find the staff. They also communicate by WhatsApp. The boat rides went fine. The staff at the resort were very friendly and helpful. If you want a second cup of coffee during the breakfast, you'll have to flag the staff down. The hotel room was good and we liked the bed. Lots of beach loungers with shade available during the midweek. Food was good, but a bit pricey. Beach was nice, the water could be rough if boats pass by. The water isn't as clear as the other islands but this one is much closer to the city. The resort dogs and cats were friendly. There are day pass visitors but we didn't feel like impacted the service level from the staff. We didn't like that the jet ski staff would ride into the designated swim spot. Seems like an accident could happen and it also makes the water quality worse. One thing to note about the property is that they asked for reviews from us several times.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Conner

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at fenix beach club! We stayed in the deluxe bungalow which was very nice and cleaned daily. Though the downfalls of fenix for us were the food price for relatively mediocre food as well as the slow service during breakfast and dinner time as we waited on average of 45 minutes just to be served. However the staff were very kind and helpful which made the overall stay at fenix very enjoyable and we would recommend staying there to anyone in the future.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Tanecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the beautiful property. There’s so many beautiful areas for photos and the beds are super comfortable. The beach view is great and the staff were amazing. We did find the food and drinks a bit pricey and there was a slight odor in our room. Also we did not know about boat times and we sent several messages and the response time was very slow so we ended up canceling three of the days we were going to stay there due to not being able to get a boat after our flight or before our early morning flight out and they refused to refund that day which was pretty disappointing since we didn’t stay there however I would recommend but be sure to read all fine print and contact them way in advance
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Tat

Disliked: Amenities, property conditions & facilities
The property was unorganized and on a remote island where we had to pay cash to a local boater to take across the Atlantic ocean to get too. I understood there was a storm beforehand but that doesnt excuse the fact that we had no running water. I could've been okay with no hot water temporarily but no water equals rough times. We luckily had a private pool and used this for water in the toilet for both my wife and myselfs bathroom sessions to be able to flush the toilet. No fun! There also were many dogs on the island in which is not a problem if there were a just a few and taken care of. But there was feces in the sand throughout the property and unfortunately at night you cant see it. So on top of no water, feces on my shoe and the mosquito fiasco we were not happy.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Alejandro

Disliked: Cleanliness, amenities, property conditions & facilities
My toilet in my room kept overflowing even after it was fixed the first time. No phone so I would have to leave my room if I desired anything for me or for the room. Early morning construction woke me up. At night dogs around the property would bark at night, and worse if it starts to rain. I saw dogs without their leash and saw two cats around the reception area. I mean why have animals wandering around the property? One of the dogs barked at me as it was blocking the path to go to my room. Furniture at the beach were dirty and covered with ants. I went to gag some breakfast and I sat down waiting for 15 minutes to be served. I lost my patience and left. Thank goodness there were snacks in my room and water in my minibar. I miss the hop on and off bus tour because the boat couldn’t make it on time to the hotel due to the rain. Plus as I walked around to explore the property the walkway had cracks and I almost fell. I was miserable
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jackson our server was amazing , he is the best. The staff was also very attentive and rooms were clean and spotless
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really loved our overnight stay at Fenix; the staff was very friendly and helpful, and the food was absolutely amazing! I highly recommend this place for anyone wanting a nice little Island getaway. My wife and I both give two thumbs up and highest recommendations
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Hotel Fenix. The staff is friendly and very helpful, The onsite restaurant had plenty of food options and you can't beat the location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was gorgeous and I love it
Stayed 1 night in Apr 2026
Verified

8/10 Good

pamela

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a laid back vibe, the rooms were lovely, the staff were very friendly and accommodating. We really enjoyed the pool. The food was very good.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stephanie Eneline

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, they offered yoga but it was not available every day which was disappointing. Should also look into trying to coordinate with scheduled activities into Cartagena if guests need to leave before 10 AM otherwise they will not be able to attend. Breakfast options were very limited, for tourists who have children. Water amenities like paddle boarding, kayaking, parasailing all great opportunities. Would recommend using www.getvibevid.com to help with Marketing tools for more tourism opportunities and creating videos.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, ideal for relaxing. Staff were very friendly and attentive.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

China

Decent enough resort, the front desk is supposed to be 24 hours but sometimes they are not at the desk in the early mornings or late night if you need something. I enjoyed my stay but would not stay there again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hernandez Castellar

Liked: Cleanliness, amenities, property conditions & facilities
Everthing it was beautiful
Stayed 1 night in Dec 2025
Verified

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities
Good place
Stayed 1 night in Nov 2025