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Hotel Casa Cytia

3.0 star property
Travelers dip their toes in the hotel pool by day and explore the nearby Cartagena de Indias Convention Center when evening falls

Choose dates to view prices

Hotel Casa Cytia sits in central Cartagena, where guests start their day with a warm breakfast before relaxing in the garden or swimming in the outdoor pool. The hotel provides concierge services and free WiFi, making it easy to visit nearby Bocagrande Beach.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is ฿2,584
฿2,584 total
21 Jun - 22 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 10 and younger are not allowed at this property; all guests older than 10 are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Children 10 years old and younger are not permitted at this property

Frequently asked questions

Does Hotel Casa Cytia have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Casa Cytia?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Cytia on 21 Jun 2026 start from ฿2,584, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa Cytia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Cytia?

This hotel doesn't offer parking.

What time is check-in at Hotel Casa Cytia?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Casa Cytia?

Checkout is at noon.

Where is Hotel Casa Cytia located?

Located in Cartagena Walled City, this hotel is within a 10-minute walk of Santisima Trinidad Church and Clock Tower. Plaza de la Trinidad and Ciudad Movil Cultural Center are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 89 out of 115 reviews
Rating 8 - Good. 19 out of 115 reviews
Rating 6 - Okay. 2 out of 115 reviews
Rating 4 - Poor. 2 out of 115 reviews
Rating 2 - Terrible. 3 out of 115 reviews

Reviews

Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel great location and friendly staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre of Getsemani and close to the old town. The rooms are clean and modern with great bathrooms and storage. The pool is the perfect place for a siesta on a hot day and the staff are excellent.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Raymundo

Liked: Cleanliness, amenities, property conditions & facilities
Huge rooms, amazing service .
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel in the fabulous Getsemani neighborhood. Ice-cold AC. Very friendly staff. This hotel is right in the middle of the most intense and fun party streets you can imagine, especially at night. However, we were thrilled that interior of the hotel was quiet and peaceful. The breakfast was only okay, so we skipped it two out of the three days we stayed here. The pool was a great place to wait out the intense heat of the middle of the day. Lots of restaurants, bars and shops nearby. Felt very safe. Would return in a heartbeat.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considering the noisy area, we were able to sleep, room was quiet and the hotel felt safe. All staff was very polite. Breakfast; self serve continental breakfast and eggs cooked to order, it felt good having someone greeting you at the breakfast area, setting up the table and taking your order. Room was spacious and bathroom too.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice very attractive property. We stayed three nights, the staff were wonderful. The food was really nice. A full breakfast. Pool was delightful, the rooftop area with lounge chairs, and beautiful views was lovely. The proximity to everything was perfect.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are delightful.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be staying here again. Very clean rooms. The service from Maury and Carlos was superb. The breakfast was delicious every morning. The server at breakfast is very nice. We had a room where we didn't hear noise outside. Never tried the pool.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so kindly. This property is close for everything you need to know in Cartagena
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Aaaamazing location...and great room. Everything was perfect! 11 out of 10
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing. Charm and quite. People are very nice. Recommended
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little Hotel in the heart of the Getsemani Neighborhood. All the Hotel staff are nice and attentive, especially Carlos, he takes care of you. Gracias Carlos por todo. We will definitely stay here on our next visit to Cartagena. PS: The breakfast is a nice touch!!!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful property. The staff are friendly and very nice. The housekeepers keep your room very clean and cool when you return for the day. Great choice.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Luis Fernando Berrios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

IBRAHIM

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 you going to love this place!
Stayed 5 nights in Aug 2025
Verified

2/10 Terrible

James

Disliked: Cleanliness, amenities, property conditions & facilities
To far from the city
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

januari

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness
Yes
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ori

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of all the nightlife. Carlos was great as well.
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Ariana

Liked: Cleanliness
Disliked: Amenities
I have no idea how this property had so many good reviews. My fiancé had a knife pulled on him right around the corner maybe two or three blocks from the property. There was no hot water. You need to be let in and out every time you arrive or depart, you can’t do it yourself. One night we ordered a pizza and the man on night duty told us that we had to eat it downstairs and could not take it to our room, which is illogical since the rooms have refrigerators and I’d brought groceries up to the room previously. You’re not allowed to drink near the pool. There is no reprieve from noise. There are parties going on every single night outside so you can hear and feel the base thumping through the room which would go on until 3 am. Absolutely would not reccomend this place.
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location,Incredible Staff, & Inconsistencies

Hotel Casa Cytia in Cartagena's Getsemaní neighborhood boasts a fantastic location and exceptional staff, but has some issues. The outstanding service from staff members like Carlos, Samith, and others is a major plus. However, potential guests should be aware of significant drawbacks: Scam Warning: A man named Alfredo, posing as a tourist agent, frequents the hotel and has been known to scam guests out of significant sums of money. The hotel should address this to protect guests. Communication & Amenities: Pre-arrival email communication is unreliable. The Wi-Fi is slow and intermittent. There is no elevator, which is a concern for those with mobility issues. Basic Inconsistencies: Guests may experience water outages. The breakfast lacks variety. There is no on-site coffee shop or laundry. Parking: The hotel lacks parking, making taxi pick-ups and drop-offs stressful. While the location and staff are definite positives, the serious scam issue and other inconsistencies should be weighed carefully by potential guests.
Stayed 14 nights in Apr 2025
Verified

8/10 Good

Olinsser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno, el personal de limpieza, amenidad y comedor excelente. Único inconveniente que en la aplicación no especifican que no aceptan bebés, y ya todo el tiempo me sentí incómodo por esta situación, al grado de que no quería que mi hijo llorara.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jose German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

fernando

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación, desayuno correcto, una excelente opción para a estar cerca de todo.
Stayed 5 nights in Feb 2026