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Hotel Balcones de Venecia

2.5 star property
Travelers find a peaceful literary haven in this charming Cartagena hotel, where staff provide expert tour assistance for exploring Colombia's historic port city

Choose dates to view prices

Located in Cartagena's Walled City, Hotel Balcones de Venecia offers a quiet retreat with in-room WiFi and a cozy library. Guests appreciate practical touches like laundry facilities and luggage storage. Visitor reviews consistently praise their experiences.

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is ฿2,770
฿2,770 total
28 May - 29 May

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, free WiFi, bed sheets

Family Quadruple Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, free WiFi, bed sheets

Family Quadruple Room

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

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About the area

Located in Cartagena Walled City, a neighbourhood in Cartagena, Hotel Balcones de Venecia is near a metro station and near the beach. Las Bovedas and Mall Plaza El Castillo are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bocagrande Beach and Port, Fortresses and Group of Monuments. Ciudad Movil Cultural Center and Caribbean Naval Museum are also worth visiting. Visit our Cartagena travel guide
Map
Calle Tripita y Media N° 31-52, Getsemani, Cartagena, Bolivar, 130001

What's nearby

  • Colombia, scenic view of Cartagena cityscape, modern skyline, hotels and ocean bays Bocagrande and Bocachica from the lookout of Saint Philippe Castle
    Walls of Cartagena
    5 min walk - 0.4 km
  • View to Torre de Reloj (Clock Tower) with blue sky and warm light, Cartagena, Colombia, Unesco World Heritage
    Clock Tower
    5 min walk - 0.4 km
  • Cartagena de Indias Convention Center "Julio César Turbay Ayala" reflected in the water
    Cartagena de Indias Convention Center
    6 min walk - 0.6 km
  • Plaza de la Trinidad
    5 min walk - 0.4 km
  • Bolivar Square
    9 min walk - 0.8 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.)
    13 min drive

Restaurants

  • El Cabildo Gastromar
    1 min walk
  • Beer Lovers Tap Room
    1 min walk
  • Libertario Coffee Co. & Roasters
    2 min walk
  • Colombitalia
    1 min walk
  • Aunna Coffee
    1 min walk

About this property

Hotel Balcones de Venecia

Hotel near Cartagena de Indias Convention Center
Located close to Clock Tower, Hotel Balcones de Venecia provides a hair salon, a library and laundry facilities. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Luggage storage, tour/ticket information and a 24-hour front desk
Room features
All guestrooms at Hotel Balcones de Venecia boast comforts such as free WiFi and safes.

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  • Free Wi-Fi
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  • Air-conditioning
9.0 out of 10, Wonderful, 517 reviews
The price is ฿2,797
฿2,797 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

More

  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Hotel Balcones de Venecia pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel Balcones de Venecia?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Hotel Balcones de Venecia on 28 May 2026 start from ฿2,770, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Balcones de Venecia?

Hotel Balcones de Venecia doesn't offer parking.

What time is check-in at Hotel Balcones de Venecia?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Balcones de Venecia?

Checkout is at 12:30 PM.

Where is Hotel Balcones de Venecia located?

Located in Cartagena Walled City, this hotel is within a 10-minute walk of Centenary Park and Clock Tower. Plaza de la Trinidad and Santisima Trinidad Church are also within 5 minutes.

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Reviews

Hotel Balcones de Venecia Reviews

6.8

7.0

Cleanliness

7.8

Location

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 10 out of 55 reviews
Rating 8 - Good. 17 out of 55 reviews
Rating 6 - Okay. 15 out of 55 reviews
Rating 4 - Poor. 7 out of 55 reviews
Rating 2 - Terrible. 6 out of 55 reviews

Reviews

Verified

2/10 Terrible

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Não recomendo

Única coisa positiva é a localização
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Yesica Margarita

Un lugar tranquilo personal súper amable
Stayed 4 nights in Aug 2024
Verified

6/10 Okay

Jesus

Liked: Staff & service

Agradable estancia

En general bien, lugar pequeño, céntrico, cerca a lugares turísticos y restaurantes, personal muy amable
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Lidija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for us

This place exceeded our expectations. Conveniently located with restaurants, cafes, shops and attractions just metres away. A beautiful old building with a friendly feel, we enjoyed the balcony overlooking the main street where everything happens. Special mention goes to staff at reception and ladies preparing fresh breakfast. Highly recommended.
Stayed 5 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Das Hotel liegt in einer Strasse in Getsemani und alles ist gut zu erreichen. Trotzdem ruhig. Das Zimmer war vielleicht sauberer als es aussah oder mir vorkam. Mein Fenster ging zum Fruehstucksraum, daher habe ich die Vorhaenge die ganze Zeit geschlossen gehabt. Zum schlafen okay...Badezimmer oben offen und auch zu dem Raum; ist nicht sehr angenehm. Fuer ein Zimmer mit drei Betten ist das Badezimmer sehr klein. Auch so gerade ausreichend. Nicht sehr flexibel bei Aenderungen der Buchung; aber ich konnte meine Koffer bis abends im Hotel lassen. Touren und Services (Massage, Manikuere etc.) werden angeboten. Tresor und Kuehlschrank im Zimmer, Terrasse und das Fruehstueck wurde frisch zubereitet.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Immer frisch zubereitetes Frühstück und jeden Tag ein anderes. Sehr gut.
Stayed 10 nights in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
No respetaron mi reserva a pesar de er pagada anticipadamente
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Kattia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecta ubicación !!!

La ubicación es perfecta, muy cerca De la Torre del Reloj, el hotel cómodo sin lujos pero con lo necesario para pasarla bien. El desayuno de una sola opción pero sirve para empezar el día. Lo único que no advierten es que hay que subir gradas bastante pronunciadas ya que el hotel está en un segundo piso ... y sin ayuda subir la maleta fue toda una odisea !!! Hay muchos servicios de restaurantes y supermercados donde comprar lo necesario En fin ... repetiría la experiencia de alojarme en Balcones de Venecia ...
Stayed 7 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Accomadated me for a day just fine. Thank you.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

JeanoN

The staff was great and the hotel is close to everything
Stayed 6 nights in Jul 2018
Verified

8/10 Good

Kate

Liked: Property conditions & facilities
Disliked: Staff & service
Pros: Excellent location and great price. Cute decor. Cons: No hot water — though the lukewarm water was sufficient in the hot weather. The room did include AC, but they don’t give you the remote to control it. Also, I stayed for 3 nights, and my room was never cleaned and I was never given any new towels. Also, the windows in my room did not fully close, allowing mosquitos to get in and I got a ton of mosquito bites.
Stayed 3 nights in May 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty and dangerous!

Nasty horrible place and dangerous. Is horrible in all sence, the place is absolutly nothing like the pictures and bugs are everywhere. Worms and cockroaches. A lot!
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Literie royale

Chambre avec lit king size, ventilateur plus climatisation, parfait!
Verified

2/10 Terrible

Juan Carlos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Lugar muy feo.

Quiero comenzar con algo positivo, la atención de los empleados es buena. Lamentablemente, el lugar es muy feo, hay hostales que por la tercer parte de lo que vale este ofrecen mejores condiciones. No lo recomiendo para nada.
Stayed 1 night in Feb 2018
Verified

8/10 Good

Luis Oscar

Liked: Cleanliness, staff & service, room comfort
Buena ubicación y personal muy atento.
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

Odd vibes.

This place was fine. Nothing overly exciting or pleasant but nothing terribly wrong either. It had a weird vibe though and the lobby was very uncomfortable to be in.
Stayed 1 night in Mar 2018
Verified

6/10 Okay

Ralph

Liked: Staff & service

In a jam it will do

The room was small. The staff was good except for the fact they have a company charge which I don't think is on the books.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Romantic place to stay and awesome breakfast that was prepared in front of us by a local señora.
Stayed 3 nights in Feb 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location, nice room

Great location in Getsemani, but still quiet during the night. plenty of possibilities for food and drinks around. just 10 min walking to El Centro
Stayed 4 nights in Jan 2018
Verified

8/10 Good

Nisar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with character, well-located, nice roof-top terrace bar. Could do with better light and noise-proofing as the rooms overlook a very noisy square with nocturnal goings on until very late.
Stayed 1 night in Nov 2017
Verified

8/10 Good

Oshia

Liked: Cleanliness, property conditions & facilities, room comfort

Very nice rooms

Nice place, good location close to center, nice staff, trying to help as much as they can. No hot water at bathrooms. There are too many staff members that are involved in everything you need, we got a very weird feeling after paying for 3 nights and the day after we got a receipt for 2 nights and different amount...
Stayed 1 night in Aug 2017
Verified

4/10 Poor

Angela

Disliked: Staff & service, property conditions & facilities, room comfort

No vuelvo a este hotel

Ubicación y servicios malo. Atención al cliente horrible
Stayed 3 nights in Jul 2017
Verified

4/10 Poor

Flavia Fernanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel en general no me gustó,en tres días no limpiaron mi habitación,todo es muy chico, la luz del baño funciona a sensor ( en medio de una ducha y te quedas a oscuras,por ejemplo)rescato la buena atención y predisposición de la sra Liset ( creo que se llama así) por la mañana atiende la recepción,teléfono,prepara desayuno para los que allí se alojan y además limpia. Solo se accede por una escalera empinada y mi habitación estaba pegada a la recepción.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple clean room in great location!

Good clean room. Friendly staff. Upgraded to a bigger room after my first night but no complaints obviously! Staff are very lovely and approachable and happy to book tours etc or give you local info. Only thing they could improve on is daily housekeeping wasn't always the case (they aim to be environmentally friendly with towel/sheet changes). They provide a laundry service for a small fee. Breakfast was simple but included which was nice. If you want a clean room in a good location this is the place for you! I decided to stay a couple extra nights here which was great!
Verified

6/10 Okay

Sebastian

Liked: Staff & service
Disliked: Room comfort

Hotel con buena ubicación

Pequeños espacios Tiene todos los servicios Muy Buen desayuno