Search Hotels Near Carribbean Cinemas The Outlet 66, San Juan

"Everything was lovely, including the food! The beach and pool was absolutely amazing!!"

"I just returned from 5 days at the Hyatt Regency Grand Reserve. It was a nice stay. The location worked well for being about a half an hour from the airport and just 15 minutes from the rainforest in Fajardo. The grounds are beautiful and there’s a golf course there. The Puerto Rico open was happening while we were there. Surprisingly, that didn’t affect our stay at all. I loved how secluded this resort is. Unlike other places, I’ve stayed on the island, there were no stray dogs hanging around, which was good because that always pulls at my heart string seeing those. There’s a decent beach and a beautiful pool. We had a room over overlooking the ocean, which was really great. It had a very large balcony which we spent a lot of time lounging on. The staff was really nice and friendly. The one complaint we had was that one night there was a large group of rowdy guys that acted like they were having a frat party out in front of the condo around the fire. They blasted music from 1to 3 AM and were extremely loud and obnoxious. Folks in our building, were all yelling over the balconies asking them to quit it because people were trying to sleep. We had called down to the front desk to ask them to go take care of the situation because nobody in our building was able to sleep with this ruckus going on. No one showed up to get them to pack up their party for at least a half an hour. We were shocked at how long they allowed this to go on. It was really unfortunate. "

"This place didn't exist and is fraudulent!! I can't wait to get ahold of the news about Expedia and this place! "

"Very clean establishment! The staff is helpful and accommodating."

"One of the things I liked most was its location; you're really close to everything. The room was super clean, and Joaquin was very kind and helpful. The hotel has a very beautiful view; you can see all of San Juan, and its garden is very nice with many varieties of flowers and plants."

"Service. It’s clear everyone got the memo. David greeted us at the bell stand as we arrived and was ready to be helpful whenever we needed anything. Housekeeping was awesome, Jesus made the best Negronis at the Casa Grande bar. Breakfast staff, particularly Noel, were super friendly and helpful with local tips and suggestions - always a great way to start each day"

"Great costumer service! Experience was a 10/10"

"The house yes, it was neglected and had a strong humid smell "