โรงแรมและที่พักการ์เมน อัลโต

"Muy buen servicio. Muy buena atención por parte del personal"

"Hôtel moderne, mais un peu excentré par rapport au centre historique de la ville. Néanmoins, il est très facile, et vraiment pas onéreux, de trouver des taxis. Le trajet dure 15mn aux bonnes heures, mais peut aller à 30mn si il y a du trafic. Personnel très aimable et professionnel. Chambre confortable et bien équipée. Je n’ai mis que 4 étoiles à cause de la localisation un peu éloignée du centre-ville (j’avais mal évalué les distances à la réservation)."

"El personal muy atento y servicial"

"Friendly and helpful staff"

"We were supposed to stay for 3 nights at the hotel in August, but we ended up reducing these to 2 as the room was poorly isolated, so we decided to leave early. There was loud music coming from outside (not sure if from the rooftop bar or from the street) and an alarm that would be going off every now and then. The rooftop is open to the public so a lot of non-guests go there. At the hotel they told us that it would close at 10pm, but one night we went past 10:15pm and it was still fully open...

"Great location in Pa"

"Fantastic hotel. I had a medical emergency during my stay and needed to visit the hospital. The staff and owner were extremely helpful in assisting me with this and allowing me to use the room after I had to return a bit beyond checkout time. Excellent laundry service also."

"El hotel superó mis expectativas. La habitación estaba muy limpia y el personal fue excepcional. Tuve un problema con la fecha incorrecta de mi reservación y lo resolvieron de inmediato, con mucha amabilidad y profesionalismo. La estancia fue cómoda, tranquila y bien organizada. Sin duda, un lugar recomendable por su atención y eficiencia."

"Good hotel. Staff were very helpful"

"Excellent Breakfast, Super Clean, Staff helped us book a taxi. Worth the $$"

"No tiene elevador"

"Es war sehr sauber, das Frühstück sehr lecker und die Lage super nur 50m entfernt vom Plaza de Armas. Was aber besonders hervorsticht ist das Personal: sehr hilfsbereit (z.B. bei Höhenkrankheit) und stets sehr freundlich. Es gibt ein Sonnendeck und eine kleine Dachterrasse mit Blick auf die Kathedrale."

"The hotel is beautiful, constructed from sillar stone—a material sourced from the nearby volcano. The building is immaculate, featuring a stunning rooftop with amazing views of the main volcanoes. Our room was very comfortable and clean. However, there is room for improvement in hospitality. While the staff was kind, they could be more proactive—offering assistance with restaurant recommendations, calling a taxi, and similar services. During our stay, my husband tripped on a step and, to avoid...

"A"