"The receptionist double charged my room as I already paid through Expedia but she charged me again. The manager said the girl made a mistake and I would get a refund. I have not checked with the bank but hope that I would really get a refund."
"Great staff at check in, clean and nice room, great access to highway. Comfortable parking and restaurants close by. Room itself had a comfy bed and clean bathroom. Would definitely stay here again."
"Loved this property. It was gorgeous and the room very spacious and well-appointed. Set in quiet residential setting. There was however absolutely no management present on the property the entire visit and when I tried to contact them through two different phone numbers about a late checkout there was no response. Then I received a text from a different phone number (the cleaner, I think) saying my key was not in the location it was supposed to be at checkout time. She was very kind and...
"We visited both Bars and had a blast! Staff was so kind and helpful when needed. New in town gave lots of fun things to do within walking distance. Will book here again! "
"This is an excellent location for Waterfire, which we could see from our room and access easily. Good strolls and delicious food all very nearby in the lovely downtown that is Providence. Would recommend!"
