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"I didn't like that i could not get a late check out ,have to check.out at 11AM and flight is not until 7 pm, tried for 3 days but kept getting the run around,and its off season. Net the owner what avgreat guy ,I would definitely come back but you gotta help and give people a late check.out especially if all room are not booked and you cannot check in until 3pm."

"Muy acogedor, buen desayuno buffet especialmente comparado con otros hoteles del mismo rango de precios, habitación muy amplia y amplia al igual que el baño."

"So a kitchenette should have kitchen supplies. Not a fork or knife or glass or pot to be found. Useless kitchenette. Other than thst it was a fine stay."

"Overall, we had a good stay, but there are several areas that could be improved. The hotel is nice overall, room was fine, ac was good, but it hotel lacks entertainment. The bar has no music, which makes the atmosphere feel quiet, and it closes quite early. The complimentary beach chairs are a nice perk, but there are no umbrellas available. Also, the staff who collect the chairs constantly monitor guests and seem eager to remove them. They even start collecting the chairs before 7:00 p.m.,...

"Staff was nice and pleasant"

"Everything was wonderful. I only wish there were more meat varieties available for breakfast like bacon . Otherwise it’s a 10/10"

"Resort was nice and clean. I missed not having a bar or cafe. Pool was a bit small"

"Excellent"

"Excelente hotel ,Servicio de Calidad ,Habitación super limpia y personal profesional en todas las Áreas ."

"nice faclility"

"Rooms were very comfortable, great layout and clean. Front desk was very helpful, staff was great and it’s always nice to have a hot breakfast waiting for you in the morning. Many restaurants and shopping very close by."

"You never have to leave the resort except for your essentials like snacks and drinks for your room. I do wish they had a place close by to get things you need but they don’t. There is a small shop in the lobby that sells a few essentials but it’s expensive and not really a large selection. The only negative I can think of that isn’t mentioned anywhere while booking. We discovered this years ago when staying here is, when you check in one thing that they will do is ask for a credit card to put a...

"I was amazed on how fresh and clean the room was . I am OCD with cleanliness and I can vouch for the cleanliness of the room. Only issue was the pillows. They were too hard and we woke up with a neck ache. Besides that this is all 5 stars ."

"La recepcionista , en el ckeck in , no tenía la mejor disposición, no fue amable . Solicitamos el cambio de habitacion porque el aire tenía un ruido , la cortina tenía un hueco la silla del escritorio , en mal estado . Nos cambiaron a la Suite, compensó nuestra estadía ."

"Everything was excellent."

"Highly recommended"

"Estuvimos hospedados en the bay inn at lani Kai y puedo decir que el apartamento estuvimos súper limpio, todo hermoso y es el perfecto lugar para disfrutar de la playa solo cruzar la calle y ahí estás, todo bien hermoso! Recomendado !"

"The beds and pillows weren’t very comfortable, everything else was fine"

"It was a terible experience and i left right away when i first saw the room, and they even not refunded me as well Rooms and lobby were stincky and the guy on the counter in night shift was so rude and scammer"

"We were placed in the Captiva tower and it appeared abandoned. We were extremely disappointed"