I read various reviews of the hotel, some of which gave some mixed responses.
Our experience was positive. We had a very welcoming and helpful first experience at reception when we checked in. It was explained that due to the Covid restrictions that there would be no housekeeping visits to our room whilst we stayed, but anything we needed (extra coffee/milk and shower gel was happily provided).
We ate in the restaurant one evening and had bar sandwiches another day, no complaints on either aspect. Breakfast was ordered from a wide selection and table service which set us up well for the day.
It was obvious that like so many in the hospitality sector that the hotel was still getting up to speed, and was training new members of staff, but this didn't detract from our stay.
Our room (standard room) was spacious and clean and exactly as one of the photos on the website. The one minor niggle (as so many hotels) is that not every room has a great view, but who goes just to look out of the window!
The hotel is well located and within walking distance to the town centre.