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DoubleTree by Hilton Caracol Canela

4.0 star property

Choose dates to view prices

A free breakfast buffet, a garden and laundry facilities are just a few of the amenities provided at DoubleTree by Hilton Caracol Canela. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a 24-hour gym and a business centre.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is ฿2,672
฿3,027 total
includes taxes & fees
2 Aug - 3 Aug

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Standard Double Room, City View

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, City View

A hotel room with two beds, wooden panel walls, a bedside table with a lamp, and a phone.

Standard Twin Room, City View

10.0 out of 10
Exceptional
(21 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Deluxe Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, City View

A hotel room with two beds, wooden panel walls, a bedside table with a lamp, and a phone.

Deluxe Twin Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Exclusive Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Exclusive Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Luxury Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Presidential Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a small table with a chair, and a window with curtains.

Premium Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi
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About the area

Vila Suzana, a neighbourhood in Canela, is home to DoubleTree by Hilton Caracol Canela. Gramado Central Avenue and Gramado Covered Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Black Lake Park. Looking to enjoy an event or a game while in town? See what's happening at Gramado Tennis Club or Pinheirais Stadium. Visit our Canela travel guide
Map
Rua José Pedro Piva, 277, Canela, RS, 95680-000

What's nearby

  • Canela Automobile Museum
    7 min walk - 0.7 km
  • Steam World
    13 min walk - 1.1 km
  • Joao Correa Square
    18 min walk - 1.6 km
  • Parque Terra Magica Florybal
    2 min drive - 1.4 km
  • Cathedral of Our Lady of Lourdes
    2 min drive - 2.3 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    95 min drive

Restaurants

  • Tri Hotel Canela
    8 min walk
  • Galangal Restaurante Asiático
    14 min walk
  • Pappardelle
    12 min walk
  • Abbiamo Fatto - Pizza Napoletana
    11 min walk
  • Terrazo
    14 min walk

About this property

DoubleTree by Hilton Caracol Canela

  • Upscale hotel near Gramado Central Avenue
  • At DoubleTree by Hilton Caracol Canela, you can look forward to a free breakfast buffet, a garden and laundry facilities. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • Other perks include:
    • Self-parking (surcharge), a 24-hour front desk and a lift
    • Smoke-free property and concierge services
  • Room features
  • All 105 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
  • Other amenities include:
    • Showers, bidets and free toiletries
    • LED TVs with cable channels
    • Mini fridges, daily housekeeping and phones

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 per cent

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: BRL 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 45.734.841/0001-60

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Frequently asked questions

Is DoubleTree by Hilton Caracol Canela pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at DoubleTree by Hilton Caracol Canela?

As of 31 Jul 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Caracol Canela on 2 Aug 2026 start from ฿2,672, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Caracol Canela?

Self-parking is available for BRL 35 per night.

What time is check-in at DoubleTree by Hilton Caracol Canela?

Check-in begins at 2:00 PM.

What time is check-out at DoubleTree by Hilton Caracol Canela?

Checkout is at noon.

Where is DoubleTree by Hilton Caracol Canela located?

Located in Vila Suzana, this hotel is within 1 mile (2 km) of Canela Automobile Museum, Steam World and Roda Canela. Stone House Theater and Space Adventure Canela are also within 1 mile (2 km).

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Reviews

DoubleTree by Hilton Caracol Canela Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 186 out of 199 reviews
Rating 8 - Good. 9 out of 199 reviews
Rating 6 - Okay. 3 out of 199 reviews
Rating 4 - Poor. 0 out of 199 reviews
Rating 2 - Terrible. 1 out of 199 reviews

Reviews

Verified

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Good place.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I recommend this hotel
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities
amazing!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo excelente!! Localizado em um lugar silencioso! Atendimento impecável! Café da manhã excelente! Voltarei com certeza
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ainda com as instalações relativamente novas, sem problemas.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adoramos o hotel. Moderno, limpo, silencioso. Funcionários atenciosos. Quarto aconchegante. O café da manhã maravilhoso. Além do bufet, um cardápio para pedidos extras. É um lugar que voltaremos sem dúvida
Ambientes agradáveis
Café da manhã delicioso
Lindo fim de tarde
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Pessoal bem atencioso e pronto para ajudar
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo custo-benefício, e uma equipe de colaboradores muito qualificada. Em especial Yago e Flávia.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

CRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostamos e pretendemos retomar no próximo ano
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Café da manhã perfeito. Atendimento da equipe muito atencioso! Ótima academia! Piscina bem aquecida e coberta!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo café da manhã. Funcionarios atenciosos. Quarto novo e amplo.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Sempre muito bom! So não informam que o estacionamento é pago.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Otima
Stayed 1 night in Mar 2026
Verified

8/10 Good

luiz antonio

Liked: Cleanliness, amenities, property conditions & facilities
sim
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paulo Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel desdee a recepção estão de parabéns, quarto limpo e organizado, equipe de funcionários educados e prestativos; instalações novas e completas para atender os hóspedes; um ambiente ideal para familia, pretendo retornar ao hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Solange Alves

Liked: Cleanliness, staff & service, amenities
Adorei o Hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Andre Antonio

Liked: Cleanliness, staff & service, amenities
A limpeza e cuidado com a arrumação do quarto e as dependências do hotel , cordialidade dos colaboradores desde a recepção, café da manhã até mesmo o carinho do bilhete manuscrito da mamadeira
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

CICERA

Liked: Cleanliness, staff & service, amenities
Quarto impecável, equipe bem atenciosa e café espetacular
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marisa Maria

Liked: Cleanliness, staff & service, amenities
Excelente em todos os itens
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, amenities
Ótimo hotel! Novo, moderno e limpo. Equipe muito simpática, e café da manhã excelente!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, amenities
Hotel excepcional
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thales

Liked: Cleanliness, staff & service, amenities
Como sempre, excelente! Atendimento do pessoal, instalações, café da manhã, itens de higiene, tudo de primeira.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fabricio

Liked: Cleanliness, staff & service, amenities
Tudo perfeito
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maria G

Liked: Cleanliness, staff & service, amenities
Muito bom o serviço, o hotel, café da manhã erc
Stayed 2 nights in Jan 2026