The staff and the general facilities and the room were great. Just two downsides.
1. During my stay they decided to drain the swimming pool and regrout and refill. We were told that this would take two days. My time at the hotel finished after 4 days and the pool was still not open. It would have been a good idea to do this maintenance work during the low season rather than with a hotel full of holidaymakers.
2. Strangely you were only allowed to use one device on the Wi-Fi. If you tried to add a second device a warning was given that one device, 1 ip address had already been used. So you couldn’t even withdraw one device in favour of another.
The location was very good, some really good restaurants in walking distance. All in all a good stay.
The staff were good, courteous and willing to help. Facilities are good, with a nice pool, pool bar, restaurant & spa. However the building/s are showing their age, as was my room, which was on the 4th floor (55 steps) and without a lift.
This is a beautiful place to stay if you are visiting Candolim. Convenient location and friendly staff with quick service. Only drawback was all the buildings don't have elevators. Otherwise all well and they deserve a 5 star rating.
Vi var mycket nöjda med våran vistelse som endast var en natt. Precis allt till belåtenhet, kommer säkert att återvända någon gång.
Fina rum, rent & snyggt, skön stor säng, perfekt AC, stor tv, bra dusch alltså inget att klaga på.
Fin pool & stor frukost buffé.
Läget är också bra, nära till både stranden, shopping, restauranger & barer.
The staff were friendly the pool bar/area is lovely
The pool person nimai is an asset to the hotel always welcoming polite and very helpful and passionate about his job. The breakfast selection was great
I would definitely go back
Hotel maintained their excellent standards, were attentative and supportive with our needs. The roof top swimming pool, sauna and steam room was really relaxing at the end of the day and the views were great. Great choice at breakfast. Staff in all areas were extremely professional and welcoming.
Pros: Resort style hotel. Comfortable stay, good location, spacious and well maintined rooms. Friendly staffs, delicious food.
Cons: No elevator, main restaurant closes at 10:30 PM ( limited items are available round the clock). No car parking facility inside the property.
Great choice for a few nights in Candolim. Staff were fabulous! Rooms were clean and comfortable and the breakfast was lovely. .
Balcony furniture could be improved.
Pros:
Good food
Spacious room
Helpful staff
Cons:
Room allocated on 3rd floor without lift.
Access to room is hassle as unnecessary stairs added in the access path
Candolim beach is far from the property about 15 mins. walking distance whereas property advertise is misleading by claiming 3mins. walking to beach.
The room rent doesn't justify the overall experience