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Reviews of Queanbeyan Motel

3.5 out of 5
Queanbeyan Motel
88 Crawford St, Queanbeyan, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 267 out of 650 reviews" "
Rating 8 - Good. 270 out of 650 reviews" "
Rating 6 - Okay. 78 out of 650 reviews" "
Rating 4 - Poor. 24 out of 650 reviews" "
Rating 2 - Terrible. 11 out of 650 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Catherine

Wouldn’t recommend this property
Stayed 2 nights in May 2024
Response from motel management on 12 May 2024
Hi Catherine,we are strongly dissatisfied your review rating.You requested for refund after staying one night but we are unable to refund as you booked through expedia and we have 48 hrs cancellation policy.

6/10 Okay

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Dodge_AU

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and a very enjoyable stay. And at a reasonable price.
Stayed 1 night in Mar 2024
Response from Motel Management on 9 Mar 2024
Thanks Maurice for taking the time to review our motel.We do appreciate your feedback.looking forward to welcoming in the future.Regards,Management

10/10 Excellent

Sue

Always clean and friendly staff
Stayed 2 nights in Feb 2024
Response from Motel Management on 9 Mar 2024
Thanks sue for taking the time to review our motel.Looking forward to welcoming you again.Regards,Management

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was a little noisy at night from upstairs but other than that it was great. Lovely man in check I couldn’t have been nicer and very helpful. Room was clean and facilities good. Great pressure in the shower. Would definitely stay again and recommend. Dog friendly too which was great and a small fee for him.
Stayed 2 nights in Feb 2024
Response from Motel Management on 28 Feb 2024
Thanks Jan for taking the time to review our motel and sorry for your inconvenience.We are looking forward to welcoming in the future.

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its always clean and staff very friendly
Stayed 1 night in Feb 2024
Response from Management on 19 Feb 2024
Thanks Sue for taking the time to review our motel. We do appreciate your feedback.Looking forward to welcoming in the future. Regards Management

8/10 Good

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Motel Management on 16 Feb 2024
Thanks Cassie for your review.Looking forward to welcoming in the future.

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Great no issues easy to deal witg
Stayed 1 night in Feb 2024
Response from Motel Management on 16 Feb 2024
Thanks Candice for taking the time to review our motel.We do appreciate your feedback.Looking forward to welcoming in the future.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, room comfort
Happy to recommend
Good value for money. Reception staff v friendly. We'll be back
Stayed 1 night in Feb 2024
Response from Motel Management on 8 Feb 2024
Thanks Susan for taking the time to review our motel.We do appreciate your Feedback.Looking forward to welcoming in the future.RegardsManagement

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, affordable & simple for overnight stay.
Stayed 1 night in Feb 2024
Response from Motel Management on 7 Feb 2024
Thanks Graham for taking the time to review our motel.We do appreciate your feedback.Looking forward to welcoming in the future.

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything staff very friendly property was clean and well kept
Stayed 1 night in Feb 2024
Response from Management on 7 Feb 2024
Thank you so much for your positive feedback! We're delighted to hear that you enjoyed your experience with us. Our team works hard to maintain a clean and welcoming environment, so it's fantastic to know that their efforts were appreciated. We hope to have the pleasure of welcoming you back soon! If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.

8/10 Good

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine but it was more so the noise when people were getting home. The sounds really travels.. kept waking my daughter up
Stayed 2 nights in Feb 2024
Response from Management on 5 Feb 2024
Dear Donna,Thank you for taking the time to share your feedback with us. We're glad to hear that you found the room satisfactory. However, we sincerely apologize for any inconvenience caused by noise disturbances during your stay. Your comfort and a peaceful night's sleep are of utmost importance to us.We take your comments seriously and will review our measures to minimize noise disruptions. Please know that your feedback is invaluable in helping us make improvements. If you decide to stay with us again in the future, we'll make every effort to ensure a more serene environment.Thank you for choosing us, and we appreciate your understanding.Best regards,Queanbeyan Motel Team

10/10 Excellent

Elmarie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Loved our stay, staff was superfriendy and helpful, room was very clean and well looked after. Allowing our pup was a bonus,we would sure be back!
Stayed 1 night in Jan 2024
Response from Motel Management on 5 Feb 2024
Thanks Elmaire for taking the time to review our motel.We do appreciate your feedback.Looking forward to welcoming in the future.

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet, near the shops, easy parking
Stayed 2 nights in Jan 2024
Response from Motel Management on 5 Feb 2024
Thanks Marie for taking the time to review our motel.We do appreciate your feedback.Looking forward to welcoming in the future.

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I have said before everything and everyone was perfect. We will be staying here again.
Stayed 1 night in Jan 2024
Response from Motel Management on 5 Feb 2024
Thanks christian for taking the the time to review our motel .We do aapreciate your feedback.Looking forward to welcoming in the future.

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
A nice budget friendly motel. Very clean. Loved that there was excellent lighting, especially for reading in bed. Bed was very comfortable.
Stayed 1 night in Jan 2024
Response from Motel Management on 5 Feb 2024
Thanks Lyn for taking the the time to review our motel .We do aapreciate your feedback.Looking forward to welcoming in the future.

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time that we have stayed at this property and we staying again on our return to Canberra. The property manager was very friendly and did everything to help us. We certainly recommend the property and will be returning. Chris Watts
Stayed 1 night in Jan 2024
Response from Motel Management on 5 Feb 2024
Thanks christian for taking the the time to review our motel .We do aapreciate your feedback.Looking forward to welcoming in the future.

4/10 Poor

Kim

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
People running thr property were polite and thorough. Room was ample size for what was required (overnight accomodation between long drives). Walls were thin and very noisy. Every running tap, footstep, cough, snore and toilet could be heard theough the walls and ceiling. Difficult to sleep given this. Discarded razor head cover left in shower feom previous occupants but otherwise clean.
Stayed 1 night in Jan 2024

6/10 Okay

Matt

Stayed 3 nights in Jan 2024
Response from Management on 19 Feb 2024
Thanks Matt for taking the time to review our motel. We do appreciate your feedback. Looking forward to welcoming in the future. Regards Management

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2024
Response from Motel Management on 5 Feb 2024
Thanks Andrew for taking the the time to review our motel .We do aapreciate your feedback.Looking forward to welcoming in the future.

10/10 Excellent

Eddie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not easy to find a property that will accommodate a small dog and have that standard of accommodation Great lady on the front desk. Queanbeyan is probably the most underrated town in NSW.
Stayed 1 night in Dec 2023
Response from Management on 7 Jan 2024
Hi Eddie,Thank you for taking the time to review our Motel. We do appreciate your feedback and look forward to welcoming you back next time.

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable and affordable, friendly staff
Stayed 1 night in Dec 2023
Response from Manager on 12 Dec 2023
Hi Greg,Thank you for taking the time to review our Motel. We do appreciate your feedback and look forward to welcoming you back next time.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Queanbeyan Motel is a very typical country style motel. Clean, solid and reliable. Great bathroom and shower which is important. Good TV and entertainment system. The only criticism I have is in relation to the noise from the adjacent room's outdoor air conditioning unit. It cycled on and off all night and the noise transmitted directly into my room via the bathroom window.
Stayed 1 night in Nov 2023
Response from Manager on 5 Dec 2023
Thank you for taking the time to review our motel. We appreciate your feedback.

10/10 Excellent

Janaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on 5 Dec 2023
Thank you for taking the time to review our motel. We appreciate your feedback.

6/10 Okay

Sabita

Stayed 2 nights in Nov 2023
Response from Manager on 5 Dec 2023
Thank you for taking the time to review our motel. We appreciate your feedback.

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, amenities
Was clean and staff are very friendly
Stayed 1 night in Nov 2023
Response from Manager on 1 Dec 2023
Thank you for taking the time to review our Motel. We appreciate your feedback.

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on 1 Dec 2023
Thank you for taking the time to review our Motel. We appreciate your feedback.

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, very welcoming. Comfy bed and great shower pressure. We will stay again next time 😊
Stayed 2 nights in Nov 2023
Response from Manager on 1 Dec 2023
Thank you for taking the time to review our Motel. We appreciate your feedback.

10/10 Excellent

Gillian

Stayed 1 night in Nov 2023
Response from Manager on 12 Dec 2023
Thank you Gillian, for taking the time to review our Motel. We appreciate your feedback.

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything bout the place
Stayed 2 nights in Nov 2023
Response from Manager on 1 Dec 2023
Thank you for taking the time to review our Motel. We appreciate your feedback.

10/10 Excellent

Mina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, check in and out was easy, convenient location
Stayed 1 night in Nov 2023
Response from Manager on 1 Dec 2023
Thank you for taking the time to review our Motel. We appreciate your feedback.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy, from the check in to check out. The room was simple and clean. Would stay again
Stayed 1 night in Oct 2023
Response from Manager on 1 Dec 2023
Thank you for taking the time to review our Motel. We appreciate your feedback.

8/10 Good

Swergeswaran

Stayed 1 night in Oct 2023
Response from Manager on 1 Dec 2023
Thank you for taking the time to review our Motel. We appreciate your feedback.

10/10 Excellent

Daniel

Stayed 1 night in Oct 2023
Response from Manager on 1 Dec 2023
Thank you for taking the time to review our Motel. We appreciate your feedback.

8/10 Good

Emma Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff and the bed was very comfortable. Our room had everything we needed. Some noisy guests arrived very late on our first night but that’s not the fault of the property.
Stayed 2 nights in Sep 2023
Response from Manager on 1 Dec 2023
Thank you for taking the time to review our Motel. We appreciate your feedback.

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Welcome
A very friendly welcome. Rooms are simple but functional with everything you'd need and in reasonable condition. There's a pub just up the road which serves good meals. It's on quite a busy road but quiet at night.
Stayed 1 night in Aug 2023

10/10 Excellent

Vitaly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and with an easy access
Stayed 1 night in Jul 2023
Response from Management on 1 Aug 2023
Appreciate your time for reviewing the motel. Looking forward to host you in future

10/10 Excellent

Trevor

Stayed 1 night in Jul 2023
Response from Management on 1 Aug 2023
Appreciate your time for reviewing the motel. Looking forward to host you in future

8/10 Good

Huifang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is good for our short overnight stay. The only thing want to mention here is the curtain next to the bed has some very obvious stain noticed by my little kid from the first minute we walked in. Hope this can help improve the cleaning job in future.
Stayed 1 night in Jul 2023

10/10 Excellent

Greg

Stayed 2 nights in Jul 2023

10/10 Excellent

Pawandeep

Stayed 1 night in Jul 2023
Response from Management on 1 Aug 2023
Appreciate your time for reviewing the motel. Looking forward to host you in future

8/10 Good

WAI LING

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023
Response from Queanbeyan Motel on 17 May 2023
Appreciate your time for reviewing the motel. Looking forward to host you in future

2/10 Terrible

Colin O

Travelled with partner
Disliked: Staff & service
We booked at 7pm on Sunday night to arrive next day in afternoon but I tested positive for Covid Monday morning - advised motel/wit if not coming NO REFUND !! Only booked for12 hours couldn’t have lost any money - won’t use Wotif ever again
Stayed 1 night in May 2023
Response from Queanbeyan Motel on 17 May 2023
Hi Colin - I am very sorry to know that, hope you are recovering fast. Please take care, I shall instruct the staff to add credit in your account for your future use please show us the letter on your checkin. I kindly request you to consider the review rating of 1. We try hard to provide the best possible outcome for every guest. Regards, Queanbeyan Motel.

8/10 Good

Kelera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy room worth the price friendly customer service
Stayed 1 night in Apr 2023
Response from Queanbeyan Motel on 28 Apr 2023
Many thanks for your review, we will look forward to host you again in future.

10/10 Excellent

Sandra

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
pet friendly
Stayed 1 night in Mar 2023
Response from RK on 27 Mar 2023
Thanks Sandra for your review. We look forward to welcome you again. Regards, Management.

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff with a comfortable compact budget style room
Stayed 2 nights in Mar 2023
Response from Motel Management on 19 Mar 2023
Thank you Alison for taking the time to review our motel.We do really appreciate your feedback.Looking forward to welcoming you in the future.

10/10 Excellent

Renata

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in and clean and tidy room
Stayed 1 night in Mar 2023
Response from Motel Management on 13 Mar 2023
Thank you Renata for taking the time to review our motel. We do appreciate your feedback. Looking forward to welcoming you in the future.

8/10 Good

Georgue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from RK on 27 Mar 2023
Thanks Georgue for your review. We look forward to welcome you again. Regards, Management.