บริเวณภายนอก

รีวิว Steigenberger Hotel El Tahrir

4 out of 5
Steigenberger Hotel El Tahrir
2, Kasr Al Nile Street, Downtown, Tahrir Square, Cairo, Cairo Governorate

รีวิว

8.8

ดีเลิศ

คะแนน 10 - ดีเลิศ 330 จาก 594 รีวิว" "
คะแนน 8 - ดี 177 จาก 594 รีวิว" "
คะแนน 6 - พอใช้ 58 จาก 594 รีวิว" "
คะแนน 4 - แย่ 12 จาก 594 รีวิว" "
คะแนน 2 - แย่มาก 17 จาก 594 รีวิว" "

9.2/10

ความสะอาด

9.0/10

พนักงานและบริการ

8.6/10

สิ่งอำนวยความสะดวก

9.0/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

8.4/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

8/10 ดี

Wajd, Wayne

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Property was clean. Staff was super friendly.
เข้าพัก 5 คืน, เมษายน 2024
การตอบกลับจาก Kind Regards, The Management วันที่ 18 เม.ย. 2024
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and looking forward to welcoming you in the near future.

10/10 ดีเลิศ

Rose Kamel Said

เดินทางเพื่อธุรกิจ, เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very central and convenient.
เข้าพัก 10 คืน, มกราคม 2024
การตอบกลับจาก Hotel Management วันที่ 3 มี.ค. 2024
Dear Valued Guest,We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir.We greatly value your time writing to us.Your generous contribution has been conveyed to the hotel team which has greatly motivated us all.Looking forward welcoming you again at Steigenberger El Tahrir.

6/10 พอใช้

Claire

เดินทางเป็นกลุ่ม
Staff at reception separately made my colleague and I feel less than welcome and poor attention to detail meant a subsequent follow-up was directed to him and not me despite us booking separate rooms. Good location and nice hotel but staffing including in the restaurant was not to the expected standard
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Ahmed Elsawy - Front Office Manager วันที่ 8 ก.พ. 2024
Dear Ms. Claire,Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience caused during your stay.We are truly sorry to hear about the poor attention to detail and the way you and your colleague were made to feel at the reception. This is not the level of service we strive to provide, and we deeply regret any miscommunication or oversight that occurred in directing the subsequent follow-up.Please rest assured that we take your feedback seriously, and we will address this matter with our reception and restaurant teams to ensure that such incidents do not happen again in the future. We appreciate your feedback about our location and the hotel itself.We would love the opportunity to make it up to you on your next visit to Cairo. Please feel free to reach out to us directly, and we will be more than happy to assist you with any future reservations or special arrangements.Once again, we apologize for the inconvenience caused and thank you for bringing this to our attention. We hope to have the chance to welcome you back and provide you with the exceptional service you deserve.Regards,Ahmed ElsawyFront Office Manager

10/10 ดีเลิศ

Michael

เดินทางเพื่อธุรกิจ, เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Everything was excellent alhumdulillaah
เข้าพัก 7 คืน, มกราคม 2024
การตอบกลับจาก Kind Regards, The Management วันที่ 7 ก.พ. 2024
Dear Valued Guest, We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir. We greatly value your time writing to us. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. Looking forward welcoming you again at Steigenberger El Tahrir.

10/10 ดีเลิศ

Abdulla

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
The staff are very helpful and kind.
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Kind Regards, The Management วันที่ 31 ม.ค. 2024
Dear Valued Guest, We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir. We greatly value your time writing to us. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. Looking forward welcoming you again at Steigenberger El Tahrir.

10/10 ดีเลิศ

Yim Ming

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Nice experience
The location is very convenient, just 2 minutes walk to the Egyptian museum, maybe that’s why many police force in this area, make tourists feel safe. The staff here are very helpful and enthusiastic, a nice experience.
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 20 ธ.ค. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir. We greatly value your time writing to us. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. Looking forward welcoming you again at Steigenberger El Tahrir.

10/10 ดีเลิศ

Martha

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff was very helpful and attentive.
การตอบกลับจาก Hotel Management วันที่ 3 มี.ค. 2024
Dear Valued Guest,We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir.We greatly value your time writing to us.Your generous contribution has been conveyed to the hotel team which has greatly motivated us all.Looking forward welcoming you again at Steigenberger El Tahrir.

10/10 ดีเลิศ

Margaret

เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 20 ธ.ค. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir. We greatly value your time writing to us. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. Looking forward welcoming you again at Steigenberger El Tahrir.

10/10 ดีเลิศ

Ana

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Experiência perfeita
Ja tinhamos nos hospedado em outro hotel da rede, em Luxor, mas o do Cairo é ainda melhor. Nos deram um upgrade de quarto que foi maravilhoso, uma suite ampla, vista da praca el Tahir e museu egipcio, tudo de excelente qualidade. O cafe da manhã muito variado e bem atendido. A localização é otima, permite ir a pe ao museu egipcio e passear pelas ruas centrais. Nao deixe de caminhar nas ruas comerciais próximas ao hotel à noite, é quando a população local sai às compras e para se divertir, é a verdadeira atmosfera do Cairo, nao ha assédio a turista porque nao é area turística, super tranquilo de caminhar. Gostamos e com certeza voltaríamos ao Steigenberger.
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Sincerely, Hotel Management วันที่ 1 พ.ย. 2023
Dear Valued Guest, Many thanks for sharing your extraordinary experience at Steigenberger El Tahrir. We are humbly proud for such recognition towards our associates, hotel facilities and service. Our staff put a great deal of thought and effort into caring for our guests and it is so meaningful and motivating for them to know when they have succeeded. Once more thank you for your glowing review which will help other travelers in selecting our property for their forthcoming visits to Cairo, and we are looking forward to welcoming you back for another enjoyable experience.

10/10 ดีเลิศ

Michelle, Chattanooga

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Wow this is the must stay property in Cairo! The hotel has it’s own little gated driveway and security which makes you feel VERY safe! The hotel is in a great location, walkable to The Egyptian Museum. Lots of eats and shops around also. The room was very comfortable and had great room amenities. We hung out at the pool twice and it was really lovely and has a nice bar with food options. The gym is quite nice for a hotel gym! We enjoyed the weights, machines, and cardio equipment. The best part of this hotel might just be their breakfast buffet!! Absolutely the best hotel buffet (maybe even just buffet period!) TONS of options! Stay here while in Cairo! The staff will make you feel very welcome and you won’t want to leave!
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Sincerely, Hotel Management วันที่ 1 ต.ค. 2023
Dear Valued Guest, Many thanks for sharing your extraordinary experience at Steigenberger El Tahrir. We are humbly proud for such recognition towards our associates, hotel facilities and service. Our staff put a great deal of thought and effort into caring for our guests and it is so meaningful and motivating for them to know when they have succeeded. Once more thank you for your glowing review which will help other travelers in selecting our property for their forthcoming visits to Cairo, and we are looking forward to welcoming you back for another enjoyable experience.

8/10 ดี

Gaetan

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
La climatisation est vraiment exagérée, ext 41° et dans le restaurant 15°, je suis tombé malade.
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 24 ก.ค. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here at the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. We greatly value your patronage and looking forward welcoming you in the near future.

6/10 พอใช้

Lyne

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด
In my opinion, this hotel would be classified as a 3-star hotel. If you're looking for a 4-star or higher rating, it's best to consider other options. However, the hotel's downtown location provides convenience, as it's right around the corner from the Egyptian Museum. The breakfast buffet is enjoyable, and the dinner options offer a wide variety of tasty choices. While some staff members are nice, it's worth noting that not all of them provide the same level of service. This hotel is suitable for a short stay but not recommended for long-term stays. Safety is a top priority here, evident through the comprehensive detection system in place. All vehicles entering the premises undergo security checks, which include the use of dogs and electronic devices. Personally, I felt very safe during my stay.
เข้าพัก 4 คืน, กรกฎาคม 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 16 ก.ค. 2023
Dear Valued Guest, We were privileged and delighted that we have you here with us, We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence.Please note that all you valued comments were directed to the concern manager for investigation and action, the concerned team members will be coached and re-trained for better handling the next time, and many thanks for the praising of the dining team members.We greatly value your patronage and look forward to welcoming you in the near future.

10/10 ดีเลิศ

Cashmier

เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 24 ก.ค. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

8/10 ดี

Usman

เข้าพัก 6 คืน, มิถุนายน 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 16 ก.ค. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

10/10 ดีเลิศ

Farouk

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 4 คืน, พฤษภาคม 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 30 พ.ค. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

10/10 ดีเลิศ

Kevin

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great location in Downtown Cairo across the main street from the Cairo Museum. Very helpful staff. Great rooms. Extensive safety/security measures (a good thing). FANTASTIC breakfast! A little more expensive, but worth it!
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 15 พ.ค. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

10/10 ดีเลิศ

Henry L

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 6 คืน, เมษายน 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 15 พ.ค. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

10/10 ดีเลิศ

matteo

เดินทางกับครอบครัว, เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
pulita confortevole con servizi personale cordiale e qualificato
เข้าพัก 3 คืน, เมษายน 2023
การตอบกลับจาก Riham วันที่ 11 เม.ย. 2023
Dear Mr. Matteo, Greetings from Steigenberger EL tahrir hotel, The team of Steigenberger El Tahrir Cairo is looking forward welcoming you in the near future, and please let me know for any further assistance.Kind Regards,Riham KhaledGuest Relation Supervisor

10/10 ดีเลิศ

Juilet, brooklyn

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff was so courteous and helpful. The property was immaculate . The rooms were so clean and bathroom was huge . Location was great as it was within walking distance to many places
เข้าพัก 3 คืน, เมษายน 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 20 เม.ย. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

10/10 ดีเลิศ

c

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
The hotel and staff were great. Breakfast has fantastic choice. If the pool is important to you be aware it has limited opening hours, is very small and over-heated.
เข้าพัก 4 คืน, มีนาคม 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 2 เม.ย. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

8/10 ดี

Dawaud

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Good service and facility, and the area is in the heart of Cairo, but be ready for the street noise.
เข้าพัก 2 คืน, มีนาคม 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 2 เม.ย. 2023
Dear Valued Guest, Thank you for your review. We greatly value your patronage and looking forward to welcoming you in the near future.

4/10 แย่

Riyadh

เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 14 มี.ค. 2023
Dear Valued Guest, Greetings from Steigenberger Cairo and thank you for taking the time to share your valued feedback. First of all I would like to thank you for choosing Steigenberger El Tahrir Cairo as your lodging choice in Cairo. On the other hand, please note that we have tried to contact you for more details about your experience but with no answer, Steigenberger prides itself with the highest levels of guest satisfaction and we are looking forward recovering your experience. The team of Steigenberger El Tahrir is looking forward welcoming your good self in the near future.

10/10 ดีเลิศ

Nevtaj

เข้าพัก 1 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 1 มี.ค. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

10/10 ดีเลิศ

Mena

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great staff and excellent cleanliness
เข้าพัก 1 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก The Management วันที่ 1 มี.ค. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

8/10 ดี

amjad

เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
central with many things are within walking distance
เข้าพัก 3 คืน, มกราคม 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 20 ก.พ. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

8/10 ดี

Ashod

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
Very good location right next to the El Tahrir square. Very pleasant experience on check-in: we arrived early and were not forced to wait for the check-in time. Not big but comfortable room. Safe box, iron and the board in the closet, sitter in the corridor that can be used also as a luggage rack, shoe cleaning set and a shoehorn. Fridge, kettle, tea, coffee. Excellent service. To close the room door one must really push it hard. My wife couldn’t close it. Slow internet, WhatsApp and Wi-Fi calling didn’t work. The VPN is blocked. All fixtures in the bathroom were loose ready to fall at the first rough touch. The mirror had integrated lights that didn’t work, making shaving a challenge because the main lights were on your back putting a shadow on your face. No heating in the room, though we were offered a portable heater. A/C and fresh air coming from outside worked. Very unpleasant view on half crumbled building in a bad shape and full of construction garbage on the street.
เข้าพัก 3 คืน, มกราคม 2023
การตอบกลับจาก Sincerely, Hotel Management วันที่ 2 ก.พ. 2023
Dear Valued Guest,Greetings from Steigenberger Cairo and thank you for taking the time to share your valued feedback. First of all I would like to thank you for choosing Steigenberger El Tahrir Cairo as your lodging choice in Cairo. On the other hand, please note that all your valued comments were cascaded to the concerned Department Managers to take the needed actions. Steigenberger prides itself on the highest levels of guest satisfaction and we are looking forward to recovering your experience. The team of Steigenberger El Tahrir is looking forward to welcoming your good self in the near future

10/10 ดีเลิศ

Debra

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Lovely hotel and service people were great!
เข้าพัก 4 คืน, มกราคม 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 1 ก.พ. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.Kind Regards, The Management

10/10 ดีเลิศ

Ahmed

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
We liked the place as it was convenient to some interesting cultural places and the employees were helpful when we needed something !
เข้าพัก 2 คืน, มกราคม 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 1 ก.พ. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

2/10 แย่มาก

Mohamed

เดินทางกับคู่รัก
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
El emplazamiento del hotel, el personal deja mucho que desear en cuanto a trato, te acechan por todas partes para darles propina
เข้าพัก 6 คืน, มกราคม 2023
การตอบกลับจาก Sincerely, Hotel Management วันที่ 1 ก.พ. 2023
Dear Mr. Mohamed,First of all please allow me to take the opportunity to thank you for taking the time to share with us your comments Please allow us to unreservedly apologize for any dissatisfaction that you felt during your recent visit to our property. Please rest-assured that the mentioned issues raised by yourself was taken very seriously. Your concern has been addressed to the involved team member & the necessary action is being carried out to avoid such inconvenience to our guests in the future Once again, Thanks for sharing your valuable feedback with us and bringing your concerns to our attention. It is of utmost importance that we live up to our promise of turning moments into memories and by evaluating our hospitality – telling us what we do right as well as what we must improve – you help us meet your expectations. We do sincerely hope that your overall impression of the service offered at our hotel will not harm its perception of Steigenberger Hotel El Tahrir and that you will ultimately bestow other opportunities on us to welcome you back out hotel.

10/10 ดีเลิศ

Frank

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
We had a great time in Cairo and found the services outstanding and staff to be very friendly. Highly recommend
เข้าพัก 3 คืน, มกราคม 2023
การตอบกลับจาก Kind Regards, The Management วันที่ 1 ก.พ. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

6/10 พอใช้

Takehisa

เข้าพัก 4 คืน, มกราคม 2023
การตอบกลับจาก Riham Khaled, Guest Relation Officer วันที่ 24 ม.ค. 2023
Dear Mr. Honda, Greetings from Steigenberger El tahrir hotel, First of all I would like to thank you for choosing Steigenberger El Tahrir Cairo as your lodging choice in Cairo.On the other hand, please note that all your valued comments will be cascaded to the concerned Department Managers to take the needed actions, However, we need more details and explanation in order to work on your comments and provide the best level of services.Waiting for your soonest reply. Kind Regards,Riham KhaledGuest Relation Officer

10/10 ดีเลิศ

Sandro

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 6 คืน, มกราคม 2023

10/10 ดีเลิศ

Helena

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I found the Steigenberger El Tahrir by accident after arriving late at night and after a long journey. My original accommodation unbeknownst to me and which was booked online proved to be unsafe. It was a scary room in an empty building. I was so fortunate to find the Steigenberger nearby and that it was not completely booked. I felt safe and taken care of at this property. It is an accommodation with everything considered for travelers. A great place to unwind before seeing the sights of Cairo. My favorite was the business center with access to a computer with internet and a printer. I was traveling with my phone and this service saved time. The food was excellent and well presented. Magnificent breakfast buffet. Friendly front desk and staff. Airport pick-up was a great service as it can be tricky at the airport with taxi's and getting an Uber. I would definitely stay here again. Everything was above my expectations. The only unpleasant happening was when my friend was overcharged at the restaurant on his credit card. We are not sure if it was intentional or a mistake. This was quickly resolved at the front desk the next morning and refunded. The hotel is almost across the street from the original Egyptian museum which is open. Down the street is a government regulated souvenir shop (no bargaining). Directly across the street from security gate is a vendor selling drinks and snacks. Next time I hope to try the spa. Thank you so much for a great stay.
การตอบกลับจาก Kind Regards, The Management วันที่ 1 ก.พ. 2023
Dear Valued Guest, Many thanks for sharing your extraordinary experience at Steigenberger El Tahrir. We are humbly proud for such recognition towards our associates, hotel facilities and service. Our staff put a great deal of thought and effort into caring for our guests and it is so meaningful and motivating for them to know when they have succeeded. Once more thank you for your glowing review which will help other travelers in selecting our property for their forthcoming visits to Cairo, and we are looking forward to welcoming you back for another enjoyable experience.

10/10 ดีเลิศ

Ana

การตอบกลับจาก Kind Regards, The Management วันที่ 21 พ.ย. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your stay at Steigenberger Hotel El Tahrir. We greatly value your time writing to us. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. Looking forward welcoming you again at Steigenberger El Tahrir.

10/10 ดีเลิศ

Mohammad

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Happy customer.
The location of the hotel is excellent as it’s just next to the museum and Tahrir square. The reception desk was very helpful and the room was great. Also the breakfast was really good. The only slight issue was that shower door was not closing fully so lots of water on floor after shower.
เข้าพัก 1 คืน, มกราคม 2023
การตอบกลับจาก Sincerely, Hotel Management วันที่ 1 ก.พ. 2023
Dear Valued Guest, Many thanks for sharing your extraordinary experience at Steigenberger El Tahrir. We are humbly proud for such recognition towards our associates, hotel facilities and service. Our staff put a great deal of thought and effort into caring for our guests and it is so meaningful and motivating for them to know when they have succeeded. Once more thank you for your glowing review which will help other travelers in selecting our property for their forthcoming visits to Cairo, and we are looking forward to welcoming you back for another enjoyable experience.

10/10 ดีเลิศ

Sumeet

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Well trained staff.
การตอบกลับจาก Sincerely, Hotel Management วันที่ 1 ก.พ. 2023
Dear Valued Guest, Many thanks for sharing your extraordinary experience at Steigenberger El Tahrir. We are humbly proud for such recognition towards our associates, hotel facilities and service. Our staff put a great deal of thought and effort into caring for our guests and it is so meaningful and motivating for them to know when they have succeeded. Once more thank you for your glowing review which will help other travelers in selecting our property for their forthcoming visits to Cairo, and we are looking forward to welcoming you back for another enjoyable experience.Sincerely, Hotel Management

6/10 พอใช้

marcia

เดินทางกับคู่รัก
There is only one restaurant on site and it is not truly 24hrs as I came down a few times and was told I needed to wait or come back b/c they were not open.
การตอบกลับจาก Riham Khaled วันที่ 8 ม.ค. 2023
Dear Ms. Rahman,Greetings from Steigenberger Cairo and it was my pleasure meeting your good self upon check out.First of all I would like to thank you for choosing Steigenberger El Tahrir Cairo as your lodging choice in Cairo.On the other hand, please note that all your valued comments where cascaded to the concerned Department Managers to take the needed actions, please rest assured that corrective measures as now in place and the concerned team members will be coached and re-trained for better handling.In the meantime, as a gesture of goodwill, please accept 15% discount on the room rate upon booking with us directly, along with upgrade to the next room category.Ms. Rahman, Steigenberger prides itself with the highest levels of guest satisfaction, however we have fallen short this time and we are looking forward accepting our apology.I hope the above will bring a sense of satisfaction for the matter encountered and please let me know for any further assistance.The Team of Steigenberger El Tahir is looking forward welcoming your good self in the near future.Kind Regards,Riham KhaledGuest Relation Officer

10/10 ดีเลิศ

Tamar, Hamden

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Well-run hotel in an excellent location. Breakfast is superb. Service is exceptional.
การตอบกลับจาก Sincerely, Hotel Management วันที่ 1 ก.พ. 2023
Dear Valued Guest, Many thanks for sharing your extraordinary experience at Steigenberger El Tahrir. We are humbly proud for such recognition towards our associates, hotel facilities and service. Our staff put a great deal of thought and effort into caring for our guests and it is so meaningful and motivating for them to know when they have succeeded. Once more thank you for your glowing review which will help other travelers in selecting our property for their forthcoming visits to Cairo, and we are looking forward to welcoming you back for another enjoyable experience.

10/10 ดีเลิศ

Christie

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Location was convenient and in walking distance m. Staff was very friendly and helpful always checked to see if we needed anything. Felt secure in and around the hotel security was very noticeable and tight.
การตอบกลับจาก Sincerely, Hotel Management วันที่ 2 ก.พ. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

8/10 ดี

Syed

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
An excellent experience. The hotel is very well maintained. Staff are welcoming and look out for your needs. Room service was awesome. The food service could be better as it lacked in consistency and taste.
การตอบกลับจาก Riham Khaled - Guest Relation Officer วันที่ 26 ธ.ค. 2022
Dear Mr. SyedGreeting from Steigenberger El-Tahrir Hotel,First of all, I would like to thank you for taking time to express your experience during your stay.We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence, your generous contribution has been conveyed to the hotel team which has greatly motivated us all, and we greatly value your kind patronage.The team of Steigenberger El Tahrir Cairo is looking forward welcoming you in the near future, and please let me know for any further assistance.Kind Regards,Riham KhaledGuest Relation Officer

10/10 ดีเลิศ

Christie

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Convenience walkable and friendly and accommodating staff. Can’t think of anything I didn’t like
การตอบกลับจาก Riham Khaled Guest Relation Officer วันที่ 24 ธ.ค. 2022
Dear M. Christie,Greetings from Steigenberger El tahrir hotel, First of all, I would like to thank you for taking time to express your experience during your stay.We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence, your generous contribution has been conveyed to the hotel team which has greatly motivated us all, and we greatly value your kind patronage.The team of Steigenberger El Tahrir Cairo is looking forward welcoming you in the near future, and please let me know for any further assistance.Kind Regards,

10/10 ดีเลิศ

Walaa

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The hotel staff were very friendly and welcoming. The room was clean, it was new, the furniture and bathroom were super clean, and everything was working; the service was fast and very helpful. No one bothered you. Everything is close to the hotel too. The hotel staff are truly very kind; it was the best hotel I’ve stayed at. Better than any other 5 star hotel.
การตอบกลับจาก The Management วันที่ 2 ม.ค. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here at the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution have been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and looking forward welcoming you in the near future.

6/10 พอใช้

Tammie

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
Great stay, the only issue is the noise.
เข้าพัก 5 คืน, ธันวาคม 2022
การตอบกลับจาก The Management วันที่ 2 ม.ค. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here at the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution have been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and looking forward welcoming you in the near future.

10/10 ดีเลิศ

Mauro

เข้าพัก 2 คืน, ธันวาคม 2022
การตอบกลับจาก Kind Regards, The Management วันที่ 2 ม.ค. 2023
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here at the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution have been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and looking forward welcoming you in the near future.

10/10 ดีเลิศ

Chiara, Lodi

6/10 พอใช้

JOSE

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Ofrecían vista al Nilo que no tuve jamás y en la alberca me tocó un mozo cuyo servicio dejó mucho que desear, tuve que ir a quejarme a la recepción. El mozo nos ignoró casi todo el tiempo y le "movía la cola" a otros visitantes. Lo demás estuvo perfecto. Bonito el hotel.
การตอบกลับจาก Sincerely, Hotel Management วันที่ 2 ม.ค. 2023
Dear Valued Guest, First of all please allow me to take the opportunity to thank you for taking the time to share with us your feedback.Please note that your valued comments in regards of the service quality was shared with the concerned manager for investigation and action, the concerned team member was coached and re-trained for better handling the next time. Please note that Steigenberger El Tahrir prides itself with the highest levels of guest satisfaction and we are looking forward recovering your experience. we hope that your impression of the service offered at our hotel will not harm its perception of Steigenberger Hotel El Tahrir and that you will ultimately bestow other opportunities on us to welcome you back out hotel.

6/10 พอใช้

Brigitte

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Das Frühstücksbuffet war hervorragend Das Housekeeping war sehr freundlich und entgegen kommend👍
การตอบกลับจาก Kind Regards, The Management วันที่ 30 พ.ย. 2022
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

10/10 ดีเลิศ

Ahmed

เข้าพัก 4 คืน, พฤศจิกายน 2022

10/10 ดีเลิศ

Ethan

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Excellent service and nice accommodations. Centrally located.
เข้าพัก 2 คืน, พฤศจิกายน 2022
การตอบกลับจาก Kind Regards, The Management วันที่ 24 พ.ย. 2022
Dear Valued Guest, We were privileged and delighted that you enjoyed your visit here to the hotel. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous contribution has been conveyed to the hotel team which has greatly motivated us all. We greatly value your patronage and look forward to welcoming you in the near future.

6/10 พอใช้

Heather

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, พฤศจิกายน 2022
การตอบกลับจาก Sincerely, Hotel Management วันที่ 20 พ.ย. 2022
Dear Valued Guest, Thank you for sharing your experience and compassionate review. We are so glad that we lived up to your expectations, being humbly proud for such recognition towards our associates, hotel facilities and service The entire Steigenberger El Tahrir team is looking forward to welcoming you once again in the near future for another enjoyable stay.