Initially we were not happy with the room but we spoke to the manager and she kindly upgraded our room in to a suite..New room was excellent and the hospitality was great.. Staff is super friendly and polite
I was shocked when saw the hotel entrance and the room, its an horrible terrible disgusting hotel and should not be in the Expedia website. i stayed only 5 minutes then moved out with no refund to another hotel. No one ask us why we leaving the hotel?!
dont know if Expedia could help me for payment refund?! please let me know?
Thank you
Rabah
Les draps tout le jours changé maus tres vieux salle de bain a refaire complètement. Tres abime pas d endroit pour poser produit toute petite baignoire abîmé et mur de la chambre bien abîmé. Perit dejeuner a fuire tres de peu de diversité mais le personnel super et j ai oublie le wifi ne fonctionne jamais
It was constant construction on the property while you were trying to sleep. The maid never came in and cleaned my room. The shower didn’t work well and the shower. Drain wouldn’t take the water away.
Les employés sont très gentils.
L'hôtel est bien situé et le quartier semble sécuritaire.
Par contre c'est très bruyant toute la nuit dans l'hôtel. Aucun respect de certains clients. J'y ai passé 2 nuits et les 2 nuits les gens parlaient fort et faisaient beaucoup de bruits en claquant les portes.
De plus cet hôtel n'est pas très propre. J'y ai vu un rat au 2e étage qui es passé tout près de moi.
Les chambres ne sont pas très propres non plus. C'est un vieil hôtel mal entretenu.
Je ne le conseil pas.
I do not reccomend this property to anyone. The hotel is in a very bad condition. Smelly rooms, dirty carpets, cracked walls. It feels like an abandoned old house. It should not be listed on Expedia , waste of time and money.
Everything in the room was broken, they wanted to charge us for it upon check out. Take pictures as soon as u check in to protect yourself.
Other than that the reception and concierge staff was kind and helpful always.
As a European tho you cannot use the pool, everyone will stare at you even the employees…
Old rooms that need to be upgraded. Mostly giving it a bad review because they made us feel like criminals. When we were checking out, the man at the reception asked another employee to see our room. Did not tell us why. Would not recommend this hotel. Bad service and old rooms.
They gave me a very old room because they lost the key for my booked room and they moved me to a slightly better room after 2 days since no onw was free to copy a key for me. Both rooms have no heater so I freezed to death there
Jammer dat het zwembad dicht was. Bij aankomst was mijn reservering niet bekend. Sloten van de deur en deurklinken waren kapot.
Verder was het netjes en redelijk schoon en vriendelijk personeel. Kussens en matrassen sliepen lekker.
The stuff swearing all the time to the guest.The cockroaches everywhere at the restaurant.
I moved form the hotel and I complet my holiday at Caroline Crillon Hotel very nice Hotel.