Property grounds

Reviews of Americas Best Value Inn Cabot

2 out of 5
Americas Best Value Inn Cabot
1114 West Main Street, Cabot, AR

Reviews

8.0

Very good

Rating 10 - Excellent. 155 out of 417 reviews" "
Rating 8 - Good. 147 out of 417 reviews" "
Rating 6 - Okay. 65 out of 417 reviews" "
Rating 4 - Poor. 24 out of 417 reviews" "
Rating 2 - Terrible. 26 out of 417 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Kim

Disliked: Cleanliness, property conditions & facilities
It had been raining and the door let water in thr room the carpet was soaked and when asked about other rooms I was told they were all wet just like the room I had.
Stayed 1 night in Apr 2024
Response from ABVI Manager on 2 May 2024
Dear guest, we apologize for the inconvenience and hope you can give us another chance!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ABVI Manager on 28 Apr 2024
Thank you for the amazing rating!

4/10 Poor

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities
I asked on my reservation for a Handicap room, when I arrived they told me it was already rented.What do I need to do to get what I ask for? I booked it a month in advance. I was told someone was in there Handicap room and there was nothing they could do.
Stayed 4 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Marguerite,We're sorry to hear that you didn't have a good time with us overall and that our accommodations failed to meet your expectations. Please know that when booking via third-party sites, specific room requests are not guaranteed. That being said, we understand your frustration and your feedback is gratefully received. Thank you, and we hope you will consider giving us another chance to impress you in the future; we're confident that we can change your perceptions.

6/10 Okay

Leonard

Travelled with partner
Room was clean enough so as not to be worried. Bed was comfortable. Forget about getting extra towels or pillows. You won't get them. Can tell room was hastily painted by looking at the paint job.
Stayed 4 nights in Apr 2024
Response from ABVI on 24 Apr 2024
Dear Guest,We are glad you enjoyed your stay, we can't wait to have you back!

6/10 Okay

Hilda, Rockwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities, friendly staff near a busy shopping center. The bed was extremely tall. Being 5'2", I could not just sit or hop up onto the bed. Requested a foot stool and was given a small plastic stool the would slide when I stepped on it. Went to Walmart and purchased a better foot stool. When I explained this to the staff, she asked what kind it was and said she would go purchase a couple for future guests.
Stayed 1 night in Apr 2024
Response from ABVI on 24 Apr 2024
Dear Guest, We appreciate you and the feedback. We look forward to seeing you again!

10/10 Excellent

kristin

Travelled with pets, Travelled with group
Liked: Staff & service, property conditions & facilities
The property is great. Very receptive
Stayed 2 nights in Apr 2024
Response from ABVI Manager on 15 Apr 2024
Thank you for the amazing review!

10/10 Excellent

Patsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very friendly and helpful. My sister has severe back problems from 5 surgeries. We were given a great room for her.
Stayed 1 night in Mar 2024
Response from ABVI Manager on 26 Mar 2024
Thank you for the amazing review. We are glad to hear you enjoyed your stay and hope to see you again!

2/10 Terrible

Sharon

The outside of the building was clean and kept clean. The inside of the room was a different story. The bathroom sink, toilet and shower appeared freshly cleaned, the tissue box was empty. The furniture was in bad shape, the loveseat was stained with the arm fabric worn through to the padding. I spilled some water on the floor and had to wipe it up with a white towel and realized the floor was filthy, looked like it hadn’t been cleaned in months. I realize this is a lower cost facility and didn’t expect high end finishes but did expect the room to be clean. I felt gross and uncomfortable all night. I would not recommend this hotel!
Stayed 1 night in Mar 2024
Response from ABVI on 12 Mar 2024
Dear Guest, We sincerely apologize for the inconvenience you have faced, we will most definitely communicate this with our team. We hope you can give us another chance!

4/10 Poor

Felix, Abilene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Iv stayed there before in the past and it was nice and clean. This time it was bad. The first room the floors were dirty, sheets had holes on them, and the couch smelled like urine. I told the front desk and the guy got upset and asked me if I expected them to go clean it in the middle of the night. He eventually gave me another room that was slightly cleaner. I ended up getting a swifter and cleaning the floors myself. The front desk guy was so rude. I asked for an extra towel for my kids, and he said he was going to have to charge me more because I didn’t pay the rate for having 2 kids. I told him I put on the information correctly on Expedia and that was the rate I paid for. He starts asking me what my business in town is like it was an interrogation. The towels ended up having holes in them as well and I bought my own after that. The next day the front desk guy is standing in the hall with his hands on his waist staring at me leaving like he was trying to intimidate me. The new room still had cigarette burns on the beds and the chairs were so dirty and stained. One of the days I was there I left in the morning to grab food and left the do not disturb sign. Minutes after I left, house keeping was still knocking on the door. Makes me wonder if no one was there if they would have still entered. Last time there honestly.
Stayed 4 nights in Feb 2024
Response from ABVI on 3 Mar 2024
Dear guest, we're sorry to hear that you didn't have a good experience with us overall. We sincerely apologize and hope you can give us another chance. Thank you!

6/10 Okay

Brittany

Travelled with family and small children
Liked: Cleanliness
When I got there, I waited 30 minutes to even be checked in because the computer or mouse wouldn't work. Once I finally got into my room, the ceiling light kept flickering and the microwave kept beeping. Must have been some kind of wiring problem.
Stayed 1 night in Feb 2024
Response from ABVI on 22 Feb 2024
Dear guest,We extremely apologize for any inconveniences you have faced, we hope you can give us another chance.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quick stay
Stayed 1 night in Feb 2024
Response from ABVI on 22 Feb 2024
Thank you for the feedback.

6/10 Okay

Verified traveller

Older motel with a remodel, not a hotel. Decent. Train close by that runs every couple of hours. Would recommend having a designated smoking area outside away from the rooms. The non-smoker rooms had people smoking just outside the door of their room with the doors open.
Stayed 1 night in Feb 2024
Response from ABVI on 4 Feb 2024
Dear guest, we appreciate the feedback and look forward to seeing you again!

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, amenities
Room smelled bad. Cigarettes burns on bedspreads. Refrigerator smelled. Lotion dispenser didn't work and fell off wall. No pictures on walls and no furniture except for 1 small table. Check in was awful and unfriendly. Room was for 1 night and unrefundable but I left anyway and stayed somewhere else.
Stayed 1 night in Jan 2024
Response from ABVI Manager on 17 Jan 2024
Dear guest, we apologize for the inconvenience and hope you can give us another chance!

10/10 Excellent

Camilla

Liked: Amenities, property conditions & facilities
I liked Nina who checked me in to the motel.She was very friendly and polite. I asked for a handicap room and she gave me a great room in the first floor!
Stayed 1 night in Dec 2023
Response from ABVI Manager on 17 Jan 2024
Dear guest, thank you for the amazing review. We hope to see you soon again!

8/10 Good

Bryan

Stayed 4 nights in Dec 2023
Response from ABVI Manager on 17 Jan 2024
Dear guest, thank you for the rating!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for.
The staff was nice and the room was clean. I had a non-smoking room that had smoking rooms on both sides. You could smell cigarette smoke every evening. Thankfully my wife wasn't with me, she is allergic. And there is very little insulation in the ceiling if any. You could here every step the people above me took. But for the money it was a clean place to stay.
Stayed 3 nights in Dec 2023
Response from ABVI Manager on 17 Jan 2024
Dear guest, we apologize for the inconvenience. We hope you can give us another chance!

8/10 Good

Jimmy

Business traveller
Liked: Cleanliness
I liked it
Stayed 1 night in Dec 2023
Response from ABVI Manager on 16 Dec 2023
Dear guest, thank you so much for the amazing review!

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my week stay
Response from ABVI on 10 Feb 2024
Thank you for the review.

8/10 Good

Jefferson

Stayed 1 night in Dec 2023
Response from ABVI Manager on 17 Jan 2024
Dear guest, thank you for the amazing rating!

10/10 Excellent

Susan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our visit. Great friendly staff and owners. Highly recommend!
Stayed 4 nights in Nov 2023
Response from ABVI on 25 Nov 2023
Thank you for the review!

6/10 Okay

Amber

Travelled with family
Liked: Cleanliness
Dope
The smell of dope was very present. The room was ok. The beds were tall and the blankets were paper thin. The smell is what I could not get over.
Stayed 2 nights in Nov 2023
Response from ABVI Manager on 15 Nov 2023
Dear guest, we apologize for the inconvenience. We hope you can give us another chance!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 5 nights in Nov 2023
Response from ABVI Manager on 15 Nov 2023
Dear guest, thank you for your review. We are glad to hear that you were satisfied with the room!

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Rooms, very clean and safe.
Stayed 1 night in Nov 2023
Response from ABVI Manager on 15 Nov 2023
Dear guest, thank you so much for the amazing review!

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from ABVI on 23 Oct 2023
Thank you for the feedback!

8/10 Good

Rusty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2023
Response from ABVI on 10 Oct 2023
Thank you for the review!

8/10 Good

Carolin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from ABVI on 10 Oct 2023
Thank you for the review!

10/10 Excellent

Frances

Stayed 1 night in Sep 2023
Response from ABVI on 23 Oct 2023
Thank you for the feedback!

2/10 Terrible

Tom

Liked: Cleanliness, property conditions & facilities
The "Soap Dispensers" DID NOT WORK. Couldn't wait to have a proper shower/shave.
Stayed 1 night in Sep 2023
Response from ABVI Manager on 10 Sep 2023
Dear guest, we apologize for the inconvenience. If the front desk staff were notified they would be glad to help you! Thank you.

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was friendly and comfortable
Stayed 1 night in Sep 2023
Response from ABVI Manager on 10 Sep 2023
Dear guest, thank your for the amazing review! We hope you have a wonderful day and look forward to seeing you soon again!

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and clean
Best place to stay in Cabot for the value.
Stayed 2 nights in Aug 2023
Response from ABVI on 2 Sep 2023
Thank you for your feedback!

10/10 Excellent

Troy J.

Stayed 1 night in Aug 2023
Response from ABVI on 2 Sep 2023
Thank you for your feedback!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 2 nights in Jul 2023
Response from ABVI on 11 Aug 2023
Thank you for the amazing review!

8/10 Good

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
As expected for price. Nice enough people and not outwardly dirty.
Stayed 1 night in Jul 2023
Response from ABVI on 11 Aug 2023
Thank you for your feedback.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised. Room was large and clean. Had all the advertised amenities and furniture in working order. The pool was nice and clean. A grocery store, gas station, and restaurant were close by. The only downside was the room carpet was in very bad condition. We would stay here again.
Stayed 1 night in Jul 2023
Response from ABVI Manager on 27 Jul 2023
Dear guest, thank you for the amazing review! We value your feedback and we are glad to hear that you were satisfied with the room! Thank you so much and we look forward to seeing you soon again!

10/10 Excellent

Nola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I could hear the upstairs people walking around. Otherwise okay.
Stayed 1 night in Jul 2023
Response from ABVI Manager on 8 Jul 2023
Dear guest, thank you for the review!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing. The rooms were very clean, staff went above and beyond to meet all of our needs, the pool was very clean and my family enjoyed the afternoons spent there. My husband loved the grill area.
Stayed 3 nights in Jun 2023
Response from ABVI Manager on 8 Jul 2023
Dear guest, thank you so much for the kind review! We are glad to hear that you have enjoyed your stay and look forward to seeing you soon again!

10/10 Excellent

Carina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best little hotel stay in cabot.
Stayed 1 night in Jun 2023
Response from ABVI Manager on 29 Jun 2023
Dear guest, thank you for your kind words! We appreciate the amazing review.

10/10 Excellent

L. Jane

Stayed 1 night in Jun 2023
Response from ABVI Manager on 29 Jun 2023
Dear guest, thank you for the amazing rating!

8/10 Good

amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from ABVI Manager on 29 Jun 2023
Dear guest, thank you for the amazing rating!

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Staff very nice.
Stayed 2 nights in Jun 2023
Response from ABVI Manager on 23 Jun 2023
Dear guest, thank you for the complements! We hope to see you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet stay
It was comfortable. The pool was clean. A nice stay.
Stayed 2 nights in Jun 2023
Response from ABVI Manager on 23 Jun 2023
Dear guest, thank you so much for your amazing review! We are glad to here that we were well able to accommodate you!

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Beds were very comfortable. Enjoyed the pool.
Stayed 1 night in Jun 2023
Response from ABVI Manager on 18 Jun 2023
Dear guest, thank you so much for the amazing review. We are glad to hear that you are satisfied with your room!

2/10 Terrible

April

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from ABVI Manager on 23 Jun 2023
Dear guest, we see that you are not satisfied from the rating. We hope you can give us another chance!

6/10 Okay

Chester

Travelled with family
Liked: Cleanliness
It was ok.
Stayed 3 nights in Jun 2023
Response from ABVI Manager on 14 Jun 2023
We appreciate the feedback, and hope to see you again!

4/10 Poor

Julie

Travelled with pets
Liked: Cleanliness, staff & service
People too noisy,coming going all night. Police were called. Room wasn't good.
Stayed 2 nights in May 2023
Response from ABVI Manager on 4 Jun 2023
Dear guest, we apologize for any inconvenience. We haven't seen the police come to property during your stay. Again, we apologize and hope you can give us another chance. Thank you!

8/10 Good

Patricia

Liked: Cleanliness
Stayed 2 nights in May 2023
Response from ABVI Manager on 4 Jun 2023
Dear guest, thank you for the amazing review! We hope to see you soon again.

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised with cleanliness of property.
Stayed 1 night in May 2023
Response from ABVI Manager on 27 May 2023
Dear guest, thank you so much for the amazing review! We hope to see you soon again!

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from ABVI Manager on 22 May 2023
Dear guest, thank you for the amazing rating! We hope to see you soon again!

2/10 Terrible

Scott

Liked: Staff & service
Disliked: Cleanliness
I told them I woke up with Bed bug bites. They said they checked the room and there were none. I did not ha e notes prior to sleeping there.
Stayed 1 night in May 2023
Response from ABVI Manager on 13 May 2023
Dear guest, we have thoroughly checked the room and we did not find any bed bugs. We are sorry for any inconveniences and hope you have a wonderful day!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Do Not Recommend
Room hot and very stuffy when we arrived at 930 pm. Took hours to cool off so we could sleep. Could not get a first floor room to help with physical ability to climb stairs. Furniture had seen better days. Strong smell of cleaning fluids … seemed clean enough. Bedding terrible … reminded me of military issue. Definitely not worth the price.
Stayed 1 night in May 2023
Response from ABVI Manager on 12 May 2023
Dear guest, we apologize for the inconvenience and we hope you can give us another chance.