Search Hotels Near CHI, Lapu-Lapu

"We absolutely loved our stay. This is the kind of hotel-resort that has aged gracefully and we decided to keep coming back and bring our families as well! We miss it already! We stayed in the first room for half a day but it was warm. We were moved promptly after telling them it was warm and the AC could no longer make it colder. The room we moved to next was so much better. Thank you Shangri-la Mactan! You made our stay memorable! "

"Great staff and great location. Really good food"

"On check in Cedric gave us an upgrade which was lovely of him so a massive thank you, at breakfast a young lady I believe called freebi was so helpful the full stay, when my wife was unwell she made up a box of pastries for the room and the next day she saw me sat at the bakery and made a point of asking how my wife was, she really is a star ⭐ "

"Clean, well run hotel, good breakfast offerings, excellent staff and customer service care. "

"Clise to beach close to evryrhing room is perect"

"Great property. Some gaps in Vegetarian food availability and quality. But amazing property in general. "

"Very clean and enjoyable location with beach and shopping near by "

"I strongly advise against staying at the Sheraton Cebu. What was supposed to be a premium experience turned out to be one of the worst hotel stays I have ever had. Here are the reasons, based entirely on actual experience: 1. Completely Unacceptable Soundproofing (Premium Room) I booked one of the highest-tier rooms, just below the Presidential suite, expecting a quiet and comfortable stay. Instead, the room had virtually no soundproofing. I received repeated calls—until 3 AM—complaining about noise, even though the only thing playing was the default hotel introduction video on the TV. For three days, I couldn’t even have a normal conversation inside my own room. This is unacceptable for any hotel, let alone one claiming to be luxury. 2. “Luxury Sedan” Pickup Was Misleading and Poorly Managed I reserved a top-tier sedan for airport pickup. What arrived was a Mercedes B-Class—far from a luxury sedan. At the airport, the assigned staff was sitting in a corner, making them extremely difficult to locate. After finally finding them, I had to wait another 10 minutes for the vehicle. 3. Second-Day Transportation Failure On the second day, I scheduled a car for 6:30 PM. I ended up waiting outside for 40 minutes and only got the car at 7:10 PM. It appears the hotel does not operate its own fleet but outsources vehicles. The car I received smelled heavily of cigarette smoke, which is completely unacceptable. "

"Horrible stay. No amenities. Changed my room 3 times first two room were horrible. Toilets are horrible no internet for my entire stay "