From the outside the building is terribly run down. My husband and I were very concerned about what we would find inside, to our surprise the unit we stayed in was clean and spacious, the beds were comfortable and the location was brilliant. However, in the main bedroom, neither bed side lamp worked, the blind in the second bedroom was broken, one of the screen doors wouldn’t lock and the carpet felt wet and sticky in some spots. Service wise, Stuart the maintenance guy was extremely helpful, without talking to him we wouldn’t have know we needed to go around the corner to Waves to check in, this was not communicated to us prior to our arrival and the printed sign stuck to a pillar with this info was too discreet. The first lady at reception we spoke to was actually unfriendly and rude when we went to ask her about leaving our car in the parking space prior to check in, even though Stuart had indicated there was plenty of room as previous guests had already checked out that morning. To our disappointment after letting her know this she just was still rude and unwelcoming. The second lady we spoke to at 2pm when we came back to collect the keys was very lovely and helpful.
