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"Beautiful building and grounds. Comfortable bed and tasty breakfast."

"Perfect place to stay for our short visit to the area. We were made to feel very welcome from the outset. Staff were helpful and friendly. Cosy bedroom, comfy beds. All very clean. The food was tasty. We enjoyed an evening meal and breakfasts."

"Great location, great people."

"Great service from staff and great food"

"Such a quaint old Welsh building in a lovely rural setting just outside of the market town of Ruthin (it is in the middle of a static caravan park but a very pleasant one). A great location for exploring the many places to see around the area . Rooms are of a good size and well equipped. Restaurant menu was limited but is being updated and the prices were reasonable, as was the bar. Breakfast was enough to keep you going for the day. Never got to use the pool but looked inviting. Staff were all...

"Quite old and needs updating. Great location and very friendly staff especially Peter"

"Sadly disappointing - cleanliness lower than expected; stains on furniture and bedding, rips in carpet, dusty and flickering light fittings, dust in wardrobe and bedside cabinets. Air con in room not working; small fan already switched on in room upon arrival. Windows could not be fully opened (understandable due to health and safety) - but some were totally sealed due to being covered in layers of paint. Breakfast okay but dirty tables and cobwebs on walls. I’m not against dogs staying at any...

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"Lovely place ,food was good, staff ok Will recommend"

"Would stay again. Very nice"

"Fantastic stay in Rhyl, would stay again if in the area, big thank you to the owners, looked after us really well and the food was amazing, top notch 👍"

"Staff were by and large very helpful. A request for boiled eggs was treated very poorly at night but at breakfast it was no problem. Room very good but odd bits dusty. Bed large and comfortable. False alarm at 2.30am not only not welcome but not managed well by staff member. Food only average. Decor lovely. Big car park. Wanted to like the place but of the 4 hotels in the group we have visited this was the worst."

"Diane and Chris served us a 1st class full English breakfast and went out of their way to provide my celiac husband with GF foods & bread"

"Convenient for visiting Conwy."

"Staff were friendly, helpful & attentive :) great breakfast & good value for money all round!"

"We love Herons Retreat, we have been many, many times! Well over 15 times, so that shows how much we love it."

"This was a stay mainly to see the area not to use the facilities but the gym looked good . I wanted to use the pool one evening but it was closed at 6 when i went so beware of that . Food was great and good value . Breakfast was excellent with a good choice . Excellent room for wheelchair users which my wife is . Brilliant wet room and excellent all round . Parking good also ."

"Great location"