โรงแรมใกล้บุตเตสโตร์, แจ็กสัน

"Excellent service and availability. The bathrooms need fans."

"Pool freezing & hike up a driveway. Grassy area was dead (picnic table under shady trees could’ve been great idea). Huge gap under door in room (bugs!). Very noisy on room closest to road (but ADA parking spot in front). No side table on 1 side of bed. Terrible lighting (lack of). Furniture placement not efficient. Bathroom very hot (even when room is cool). Not real sure about the choice in window coverings (?). TV and/or remote difficult to figure out. + Bed comfy + Decent $ + Gave...

"Well kept and friendly staff. Quiet location."

"Wonderful hotel. The staff was very friendly and helpful. Great location with easy walking access to Sutter Creek. The Element restaurant is also excellent. Each dish was prepared perfectly."

"We were very disappointed in the condition of the hotel. Not like all the other Best Westerns that we have stayed at. The room was not especially clean, the TV didn't work and they had no one to fix it until the next day. I will be calling the manager to ask for some kind of compensation. We are Diamond members and expected a much better experience."

"When we go to Sutter Creek we usually stay at the hotel Sutter and have enjoyed it. This trip however did't go near as well. Check in was fine, but the girl was a bit confused on some items, such as, that in the morning there would be muffins and things and coffee starting at 6am - didn't happen. As we were settling into our room a cockroach ran across the carpet (I did tell front desk). Wasn't clear where the ice machine was, but eventually found it. We didn't realize we were put in the room...

"Super adorable. Hosts were very kind. Excellent breakfast. We’d stay again "

"This place was amazing 10 stars! Very clean and welcoming lobby. Outside was very well maintained. A quick ride in the elevator to the second floor and wa-la, walked into a beautiful and inviting room. Could barely hear our neighbors TV, but the hotel was complete silence at 9pm. The best thing was the vending machine area had a washer and dryer a few steps from our hotel door, so i did a load of laundry which turned out beautifully. House keeping knocked on our door in the morning asking if we...

"An hour after checking in and going to my room, I was advised that there was an additional $96 fee because my room had been changed from a king to two double beds. The king was unavailable. Felt like a down grade because it was on the first floor and could every step of the people above. Thanks to Expedia for fixing it and not making me pay the surprise charge."

"It was an amazing stay, the hotel itself is absolutely beautiful, the outside was amazing, the locals were incredibly friendly, the music room was awesome and I definitely recommend everyone to give this hotel a chance, it was probably my favorite one to stay at and given the beautiful surrounding areas makes it that much better"

"A lot of the furniture was damaged or straight up broken. The shower head was leaking from the actual shower head (not the connection). The beds were horrendous - uncomfortable and felt unstable. There was hair all over the bathroom. The breakfast was okay, but almost zero gluten free options."

"While the property was clean, when we arrived and checked into the room, our room was so hot, you’d think, since they knew they were having people stay in this room, they’d turn on the air, but no. We had to turn on the air and leave for awhile. Thankfully, it cooled, but not a great start. And if your a person, like myself and my family, we don’t like to wake up to a bright room- the curtains were so thin, the room was so bright, we couldn’t sleep. So, definitely will not be returning."

"When we showed up there was a for sale sign on the sign at the entrance and nobody in the office. I had to call a phone number that was on the door to check in. They had to open our door remotely which I felt was not safe. We had an upstairs room, where we had to climb up unsafe stairs with metal plates in two spots to support the broken slats you walked on. The railing going up the stairs was wobbly and made us feel uncomfortable. Both my wife and I are in our mid 70’s and had a hard time with...