โรงแรมและที่พักในเบิร์ตช์วิลล์

"We enjoyed our stay & breakfast."

"Staff were friendly and helpful. Lobby and Room was clean. Coffee was good."

"All the issues with the room involved matter in the room itself, thus lowering the overall score from 5 stars down to 3 stars. Even though I discussed the issues with the staff, in which they were apologetic, I still feel they need to be shared here. The first issue was the fact that the room was labeled as a "suite" but the door separating the living area from the sleeping are could not close because one of the beds interfered with the travel of the door to the closed position. This completely...

"The tv didn’t work in the room, other than that everything was good!"

"The toilet seat was peeling, the light in the bathroom flickered, the plate of the iron had melted debris on it, the refrigerator did not work even after the staff came to look at it, the carpeting was stained. The table at breakfast was dirty, and the floor was sticky in the dining room."

"The Hotel overall was fine. My specific room was pretty good but the carpet is old and decently gross. The view was - none ! You got to look at another part of the building... :( Its like putting a giant blank billboard in front of your window at home. There was zero coffee available for breakfast in the morning. :("

"Very poor breakfast, no fruits, eggs were cold and hard. Sausage was cold. Tables were very dirty."

"The staff were the friendliest people and took care of our requests right away. The property was marginal at best. Breakfast was ok, I always appreciate Hotel Waffles but that was the high point, Eggs and sausage was warm almost cold. The bathroom was clean but when I got ready to,take a shower the hot water only lasted about 3 minutes before turning cold. The room keys worked 25% of the time nd I had to have them reload 3 times with a 50% success rate. The room was noisy with paper thin walls,...

"Through no fault of the hotel there was no hot water for the two days we were there. The boiler for the hot water broke. The hotel is filthy and needs to be detailed and cleaned by professionals. The rooms needs to be remodeled, it is old and worn. The staff were polite and friendly and did their best to be accommodating. Our stay was fully refunded."

"Well the people that worked their where very nice.But they ran out of cookies. "which they are famous for "that was disappointing !!And someone used our room to go to the bathroom !!how disgusting !!We knew it wasn't me or my husband because .Well we left to check out the water and and where gone about 45 minutes came back to our room and there was a bunch of toilet paper in the toilet!!When we went to our room on check out day the housecleaner was walking into our room to clean it i guess for...

"Nice big room and a great view"

"I absolutely LOVED this stay. It was my boyfriends birthday so I wanted something special. This place exceeded my expectations by far. Staff was amazing so helpful and very sweet. The only thing that sucked was the pool wasn’t open due to renovation but obviously my fault for not researching more before booking. Other than that I would 100% come back and recommend this place to friends. (Also the view from the room is breathtaking)"

"Convenient and comfortable! Rooms were nice amenities were most fun! Golf simulators, pickleball and other games. A de restaurants on site made things easy!"

"Room was beautifully as advertised. We stayed off season and were very happy with our stay."