"Good communication for check in, easy and faster
Secure location, the room was big and clean, everything ok with small exceptions, just half or role of toilet paper and left side bed lamp missing switch
Easy check out, thanks for everything "
"It’s a deserted, a haunted place where only drug addicts may feel happy. Rooms are having bad smells, poor quality of furniture. It is not worth to stay. Don’t try it, you will repent. We cancelled our booking upon seeing all these conditions. Go better to the nearby travelogue. "
"The staff at this hotel were friendly and professional, but also went out of their way with customer service. The outdoor spa area was gorgeous, peaceful and such a special treat. I would definitely book again. "
"This is an outstanding property in a quiet, picturesque part of Stoke-on-Trent (the village of Barlaston). Morgan at Reception on Tuesday afternoon 15/7/25 was fantastic… very helpful, very pleasant! Dinner was very nice…and the wait staff pleasant and efficient! Our room was well appointed and beds very comfortable, with a nice ensuite and shower. This property exceeded our expectations! We highly recommend this property! John & Suzanne Teague, Lake Macquarie, NSW, Australia."
"The hotel was great value for money and extremely comfortable. The atmosphere on entering the property for the first time was brilliant and this was mainly due to the staff’s attentiveness and superb service !! We will definitely advise our friends to book in here if in the area !! "
"Nick and Julie were very welcoming with lots of advice on where to eat and see. Would definately return. Very convenient location with easy walking access to town square and pubs. "
