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"very nice staff,very clean"

"Everything"

"The only bad thing that I have to say is about the overflowing trash in the common areas. Otherwise the property is very nice and the rooms were clean."

"Very clean. The AC was a little noisy but other than that it was very nice."

"it was good"

"Breakfast staff was excellent!"

"It smelled moldy EVERYWHERE and there was mold EVERYWHERE. Came home to our entire suitcase smelling moldy"

"Only issue was distance to the location I needed to get to. So there was no issue about the property"

"Initial room had a strong mildew/mold odor. Shown a second room, the air conditioning was not working and the room also had the same strong odor. Shown a third room, also the odor was too strong. Finally the fourth room was acceptable, but still a lingering mildew odor."

"Very clean property nice staff good price"

"I have already reached out to the hotels upper management about my stay. I was attacked by a huge cockroach. I thought the tag of my shirt was poking my neck but when I reached up my hand found a huge roach. My girlfriend screamed and freaked out. I immediately reported the incident to the manager at the front desk but instead of an apology I was accused of bringing the roach in with me. She handled the situation terribly. The only consolation was the Area Director of Operations Taskforce ,...

"Clean rooms, breakfast was ok, no pool (closed a year ago), phone didn’t work to call front desk. Decent price."

"Few bugs in bathroom. Spiders and drain gnats. Otherwise it was fine. LOVE the size of the freezer and mini fridge. As a traveling motorcycle rider, I like to have frozen bottles of water. I was able to put 3 gel packs, 2 nuck wraps and 3 or 4 bottles of water. I'm usually lucky to get 2 gel packs and a neck wrap in the freezer. Front desk lady was great. Parking was close to room."

"It was never my intention to book room in Tyler. I typed in Jacksonville which is near Tyler and paid. Confirmation said Tyler and my attempt to cancel fell on deaf ears. Had to pay for another room in Jacksonville. I feel cheated"

"Overall experience was great! From a friendly Hello to Have a safe trip home!"

"Staff was great. Beds and bathroom was clean for the pice I could not ask for anything better."

"Hotel needs cleaning and repair of a/c strong mold odors in second floor hallway room was not cleaned properly. Breakfast was wonderful and staff was great"

"The hotel is under renovations, but the staff made sure we had what we needed."

"Clean room and helpful staff, but the pool is closed."