"Room not ready at check in. Key card not working. No coffee. Room walls dirty. Thermostat control broken. Lamp broken. Parking lot full of delivery trucks who blocked guest parking. Going down hill. Police came for disturbances. "
"We had a very nice stay. The hotel was clean and nicely located. The staff was friendly and knowledgeable about the area. We really enjoyed the breakfast and other amenities at the hotel. The only thing that I would say needs to be improved were the pillows....they were in horrible shape. Very flat and very little filler. "