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Hotel San Jose Plaza

3.0 star property
Travelers enjoy al fresco meals on the rooftop terrace throughout the day while staying productive at the 24-hour business center and active at the health club

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Hotel San Jose Plaza offers a rooftop terrace for al fresco dining at Terrace San Jose. Enjoy in-room WiFi, a well-equipped health club, and a 24/7 business center. Staff members consistently earn praise from guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services
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About this property

Hotel San Jose Plaza

  • Hotel in the city centre
  • A free breakfast buffet, a rooftop terrace and dry cleaning/laundry services are just a few of the amenities provided at Hotel San Jose Plaza. The on-site restaurant, Terrace San Jose, features al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a health club and a 24-hour business centre.
  • Other perks at this hotel include:
    • Airport drop-off service (surcharge), smoke-free property and tour/ticket information
    • Luggage storage, a 24-hour front desk and a lift
    • Concierge services and a banquet hall
  • Room features
  • All 84 rooms boast comforts such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Fridges and irons/ironing boards
    • 32-inch TVs with cable channels
    • Daily housekeeping, desks and phones

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Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 32000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Hotel San Jose Plaza pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel San Jose Plaza?

Hotel San Jose Plaza doesn't offer parking.

What time is check-in at Hotel San Jose Plaza?

Check-in begins at 3:00 PM.

What time is check-out at Hotel San Jose Plaza?

Checkout is at 1:00 PM.

Does Hotel San Jose Plaza provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of COP 32000 per vehicle applies.

Where is Hotel San Jose Plaza located?

Located in the heart of Bucaramanga, this hotel is within a 15-minute walk of Acropolis Shopping Mall and Santander Technology University. Bucaramanga Chamber of Commerce and Provincial Viaduct are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.2

Cleanliness

7.6

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 11 out of 25 reviews
Rating 8 - Good. 8 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

Reviews

Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Friendly and very helpful staff. Excellent breakfast. Clean and comfortable room. A very good place to stay at a very reasonable price.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Felipe

Disliked: Staff & service, amenities, property conditions & facilities
Es un hotel céntrico pero con muchas carencias. El desayuno escaso, poco personal para atenderlo. En la habitación no había ni una lámpara de noche. El baño muy estrecho
Verified

10/10 Excellent

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No está cómodo para rentarlo está muy mal el service
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was impeccable. Staff was super friendly. Restaurant view was outstanding.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Great place to stay. Always come back when I am in Bucaramanga
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Jovanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un muy buen hotel ,el personal excelente y la ubicación 10.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy guest

Awesome place to stay. I am always happy to come back to this hotel
Stayed 3 nights in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

limpio y cómodo

Muy buena atención de todo el personal del hotel. Habitación confortable y limpia. Delicioso desayuno
Verified

8/10 Good

Iván A.

Liked: Cleanliness, room comfort
He estado varias veces en el hotel y es agradable que todo quede cerca
Verified

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Always receive great service
Verified

6/10 Okay

frequent flyer

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

I do not recomendet it

Is a not recommended forma walking área. Un the rooms al possible noise is heard. The site parking is uncomfortable
Verified

8/10 Good

MIGUEL JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, muy céntrico en Bucaramanga. Lo único a mejorar es que está ubicado al lado de un san andresito (con todo el ruido que ello implica). Totalmente recomendado
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Bom

Viagem de negócios, apenas uma noite. Muito bom o hotel, tarifa justa. De ruim, tem pagar em moeda local.
Verified

4/10 Poor

CLAUDIA IRIELA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vi bodde i mange dager uten at de skiftet sengetøy

Dårlig kommunikasjon mellon resepsjon og restaurant. Vi hadde en lang reise og var meget sultne os sliten. Vi sporte mange ganger hvis restauranten var åpnet. Og de sa ja. Da vi gikk til restauranten servitøren sa at koken hadde gått fordi de trodde at ingen skulle komme idag. Så kjøkken stengte 40 minutter før. Veg frokos og lunsj hadde de en meget sur servitør. Ellers de andre var ok. De var mege seint å gjøre reint på rommen. De ryddet bare. Og de skiftet ikke sengetøy. Vi bodde en uke og fra erfaring fra andre hoteller skifter de sengetøy hverdag. Speilet med det varmen. Vi hadde 29 grader.
Verified

4/10 Poor

CLAUDIA IRIELA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generelt det var en bra opplevelse. Vi bodde over seks dager og på denne tid ble ikke skiftet sengetøy. Den dagen vi kom. Sporte vi mange ganger om restauranten var åpen og de sa ja. Da vi kom til restaurant så hadde de stengt pga at de ikke trodde at noen skulle komme. Og de stengene 40 minutter før tidlig. Dårlig informasjon og dårlig kommunikasjon mellom dem.
Verified

10/10 Excellent

carmen elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo puedo recomendarl

muy bien, buena atencion, buena comida, las habitaciones muy comodas, quede muy conforme, excelente servicio, Lo recomiendo
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy bueno

Muy bien, muy buena la atención y el personal siempre muy servicial, lo recomiendo
Verified

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estadia

Muy bien. Lo unico es que en internet se deberia colocar el precio con IVA incluido para uno saber a que atenerse
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

Bien!
Verified

8/10 Good

LUIS

Liked: Cleanliness, staff & service

About right for the money

Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Carlos

Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Verified

8/10 Good

Francy Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort