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"Lady in front desk was kind she let us check out at 12 with no charge but the only bad thing you can’t check in before 3pm , we stay for two days due to Navy ceremony so we arrive 11am and me and my daughter we have to wait 4hrs to have a room which is really bad I ask the lay in front desk if don’t have any room available and she said maybe yeah but check in is at 3pm , Lady in the cafeteria was super nice always with a smile and good attitude I don’t know her name but she is pretty too...

"Nice, clean room. Zero complaints."

"Comfortable beds. The TV kept freezing up."

"Loved the area and the hotel. The complementary breakfast didnt have a lot of options but it was good. Overall I had a wonderful time and stay"

"I stayed at another location (Motel Six Camp springs) for 2 days. I would never go back there and spend $1.00. I got here by the Grace of God. It is Heaven to ME. The staff, especially, the manager, he personally helps his guests, when he's available. I can go out on the patio in the am and have my conversation with God without any distractions. It's so serene and peaceful..I love it!"

"clean roaom, staff, airport shuttle"

"All good, clean room and the staff very nice"

"Breakfast wasn't good "

"Excellent hotel breakfast!"

"Stayed for a few nights during graduation. Thoroughly enjoyed the city, hotel was great too."

"Awesome breakfast and super clean rooms."

"We experienced the MOST AMAZING CUSTOMER SERVICE that you could possibly imagine at the Sheraton Pentagon City Hotel. We had a small problem with our room that the Customer Service Staff resolved quickly and more than made up for the slight inconvenience. Additionally, we were there to attend a funeral at Arlington National Cemetery and the dog sitter we had contracted with cancelled at the last minute. While waiting for the dog sitter in the lobby, I was chatting with DES from Sheraton’s...

"The hotel is clean and modern. Staff is friendly and helpful. Its location is unbeatable. You can walk to many DC sites, the metro station is 5 minutes away. The only downside in the room is that, while the open space design is cool and modern, it gives very little privacy when using the bathroom. This fcould be inconvenient if you are not traveling alone."

"What a wonderful 3-day stay..! Exceptional staff, nice room, would definitely stay again and wholeheartedly recommend this Hyatt Regency Crystal City...!!"

"good location near restaurant & pub. and friendly staff"

"Yes, breakfast was good"

"Tv wasn’t functional 1st night. Had to be moved to another room , which was commendable. Felt problem should’ve been handled in a smoother and more customer friendly fashion"

"Clean with good breakfast. No issues. "