Dear Kitti,Thank you for taking the time to rate your stay with us.We're glad your experience has been to your satisfaction.A private message with further details would be gratefully received.We hope to have the pleasure of seeing you again in the future. Kind regards,
Goed: Net hotel, nette kamer, vriendelijke bemenste receptie, tegenover het treinstation, veel eetgelegenheden, parkeren is goed te doen.
Minder is de buurt (zwervers) en beetje veel vuil op straat.
Beste Erwin,Het doet ons goed te horen dat onze schone kamers, de staat van het hotel en de service die ons team biedt naar tevredenheid waren. Onze locatie direct tegenover het treinstation Gare du Midi wordt inderdaad gewaardeerd door veel van onze gasten, net als de verscheidenheid aan eetgelegenheden in de omgeving en de parkeermogelijkheden.We betreuren het echter dat uw indruk van de buurt niet helemaal positief was. Hoewel wij als B&B Hotel Brussels Centre Gare du Midi geen directe invloed hebben op de openbare ruimtes, streven we ernaar om onze gasten een veilig en comfortabel verblijf te bieden in samenwerking met de lokale autoriteiten om de omgeving te verbeteren.Het verheugt ons dat de positieve aspecten van uw verblijf overheersen en wij danken u voor het benadrukken van de netheid en onze faciliteiten. Uw waardering voor onze medewerkers en de aangeboden diensten is een bemoediging voor ons allemaal.Wij waarderen uw feedback en hopen u een volgende keer opnieuw van dienst te kunnen zijn.Wissal, Reception
Estimado huésped,Nos complace enormemente saber que la limpieza de la habitación, el estado del hotel, el servicio y las comodidades de la habitación estuvieron a la altura de sus expectativas. En B&B Hotel Brussels Centre Gare du Midi, nos esforzamos por ofrecer una experiencia de alojamiento excepcional, y comentarios como el suyo son una gratificante confirmación de nuestro empeño.Esperamos que su estancia haya sido tan placentera que nos considere su primera opción para futuras visitas a Bruselas.Le enviamos un saludo muy cordial. Atentamente,Wissal, Reception
Estimada Delia,Nos alegra enormemente que haya encontrado su habitación al 100% de limpieza, que el estado del hotel haya sido de su total agrado y que nuestro servicio haya cumplido con sus expectativas. ¡Eso significa que nuestro esfuerzo diario está dando sus frutos! Además, nos encanta que haya disfrutado de las comodidades de su habitación. Nos esforzamos por proporcionar una estancia confortable y parece que lo hemos logrado con usted. Siempre estamos aquí para asegurarnos de que su descanso sea tan placentero y tranquilo como lo describe.Esperamos tener el placer de recibirle de nuevo en un futuro cercano,Estimada Delia,Nos alegra enormemente que haya encontrado su habitación al 100% de limpieza, que el estado del hotel haya sido de su total agrado y que nuestro servicio haya cumplido con sus expectativas. ¡Eso significa que nuestro esfuerzo diario está dando sus frutos! Además, nos encanta que haya disfrutado de las comodidades de su habitación. Nos esforzamos por proporcionar una estancia confortable y parece que lo hemos logrado con usted. Siempre estamos aquí para asegurarnos de que su descanso sea tan placentero y tranquilo como lo describe.Esperamos tener el placer de recibirle de nuevo en un futuro cercano,Bryan, Reception
Hello Oliver,We appreciate this positive rating.We're glad to hear that our services met your expectations to a good extent, with a special nod to our 24/7 reception and the dedication of our team. While we're sorry to hear that the area outside didn't leave the best impression, we're constantly in touch with local authorities to improve the overall experience for our guests. Inside, we strive to provide a cozy atmosphere, as evidenced by our modern lobby lounge where guests can relax and enjoy a Belgian beer. Rest assured, we're committed to providing a comfortable stay, from our well-maintained rooms to our wide array of amenities.We hope to welcome you back in the future for an improved stay.Kind regards,Wissal-Reception
การตอบกลับจาก The reception Team วันที่ 26 ก.พ. 2024
Thank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.
การตอบกลับจาก The reception Team วันที่ 12 ก.พ. 2024
Thank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.
Cher hôte,Merci d'avoir pris le soin de rédiger ce commentaire.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Au plaisir de vous accueillir à nouveau,James, Reception
Chère Aurélie,Merci d'avoir partagé l'expérience positive de votre séjour chez nous.Nous sommes ravis que la propreté de notre établissement et l'amabilité de notre personnel aient répondu à vos attentes. C'est un plaisir de savoir que notre proximité avec la gare vous a permis de vous déplacer facilement dans notre beau pays. Votre recommandation nous touche énormément et nous motive à continuer dans cette voie!Nous espérons avoir la joie de vous revoir très prochainement parmi nous.Bien à vous,James, Reception
The room was small but comfortable and very clean. The staff were were frioendky and very professional
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Bryan วันที่ 23 ม.ค. 2024
Dear Guest, Thank you for your feedback.We're thrilled to hear you found your room snug and spotless and our team ready with a friendly smile and top-notch professionalism. We understand that sometimes 'cosy' can be another word for 'small', but we like to think it's all part of the charm and helps ensure a night of sound sleep. Plus, with our modern amenities and a lobby lounge inviting you to relax with a complimentary Belgian beer, we hope it all added to a memorable stay.We look forward to seeing you again on a future occasion. Best wishes,Bryan
6/10 พอใช้
NADIA
เดินทางกับครอบครัว
16 ม.ค. 2024
NADIA
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก The reception Team วันที่ 25 ม.ค. 2024
DearThank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.
Chère Lara,Merci pour votre commentaire.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Ce serait un plaisir de vous accueillir à nouveau pour un séjour 100% réussi.Bien à vous,James, Reception
10/10 ดีเลิศ
Anne-Marie, Brentford
13 ม.ค. 2024
Anne-Marie
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Mathieu, Hotel Manager วันที่ 18 ม.ค. 2024
Chère Anne-Marie,Merci pour ce retour très positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions ravis de vous revoir parmi nous. Bien à vous,Mathieu, Hotel Manager
This property is very basic with small, basic rooms. The rooms were clean and had decent basic renovation. Our rooms were hot and this impacted our sleep (2 rooms). If you turned on the a/c set to cool it made the rooms warmer.
Check in was slow as there was only one person at the desk and multiple people trying to get in. We were never offered any VIP benefits or breakfast.
Proximity to the train station is excellent.
Michael
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก wissal วันที่ 10 ม.ค. 2024
Unfortunately, reviews don't write themselves, thank you for doing so.We appreciate your patience during check-in and apologize for the long wait. Regarding air conditioning, our rooms are equipped with individual air conditioning, but we are sorry to hear that it did not work properly during your stay. We will investigate this problem and take steps to resolve it if necessary.Don't forget to come back to see how we continue to improve our service based on your feedback.Until then,
การตอบกลับจาก The reception Team วันที่ 4 ม.ค. 2024
Thank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.
No es posible que no tengan agua caliente para bañarse , y hoy por la mañana tampoco había agua ni para lavarse los dientes .. pésimo …
Gabriel
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก James, Reception วันที่ 2 ม.ค. 2024
Estimado Gabriel,Gracias por tomarse el tiempo de escribir sobre su experiencia con nosotros.Nos alegra saber que encontraste un alto nivel de limpieza y que la condición del hotel cumplió con tus expectativas. Es un honor para nosotros mantener un ambiente acogedor y moderno para nuestros huéspedes. Sin embargo, lamentamos sinceramente los inconvenientes con el agua caliente y para lavarse los dientes. Queremos asegurarte que la comodidad de nuestros huéspedes es nuestra máxima prioridad y situaciones como la que mencionas son excepcionales. Nuestro equipo está siempre disponible para ayudar a resolver cualquier incidencia que pueda surgir durante la estancia.Quedamos a su entera disposición para cuando desee repetir experiencia con nosotros. Un cordial saludo,James, Reception
6/10 พอใช้
Mauricio
29 ธ.ค. 2023
Mauricio
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก James, Reception วันที่ 2 ม.ค. 2024
Hello Mauricio,We appreciate this positive rating.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back for another visit. All the best,James, Reception
2/10 แย่มาก
Mohamed
เดินทางกับครอบครัว
27 ธ.ค. 2023
Goed serves 👌
Mohamed
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Bryan, Receptie วันที่ 28 ธ.ค. 2023
Beste Mohamed,Hartelijk dank voor uw recensie!We zijn blij dat u de service goed vond ????. Het is altijd fijn te horen dat onze inzet wordt gewaardeerd! We doen ons best om een warme en moderne sfeer te creëren, waar onze gasten zich op hun gemak voelen. Onze 24/7 receptie staat altijd klaar om te helpen waar nodig, en we hopen dat u heeft genoten van de faciliteiten, zoals de hotelbar en het uitgebreide ontbijtbuffet. Mocht u nog suggesties hebben, dan horen we die natuurlijk graag!We hopen u in de toekomst nogmaals te mogen verwelkomen in ons hotel. Tot ziens!Bryan, Receptie
การตอบกลับจาก The reception Team วันที่ 4 ม.ค. 2024
Thank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.
10/10 ดีเลิศ
Silvia
16 ธ.ค. 2023
Silvia
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก wissal วันที่ 10 ม.ค. 2024
Nous sommes heureux de savoir que vous avez apprécié votre séjour dans notre hôtel et que nous avons répondu à vos attentes.Nous avons hâte de vous accueillir à nouveau très bientôt.
การตอบกลับจาก The reception Team วันที่ 11 ธ.ค. 2023
Thank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.
10/10 ดีเลิศ
MARTIN
11 ธ.ค. 2023
MARTIN
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก The reception Team วันที่ 13 ธ.ค. 2023
Thank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.
การตอบกลับจาก The reception Team วันที่ 11 ธ.ค. 2023
Thank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.
6/10 พอใช้
MARGARITA
เดินทางกับครอบครัว
7 ธ.ค. 2023
MARGARITA
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก The reception Team วันที่ 9 ธ.ค. 2023
Thank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.
Dear Guillermo,We thank you for this positive feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to welcome you back in the future.Kind regards,Bryan
Bonjour,Merci pour ce sympathique commentaire !Nous nous réjouissons que tu aies apprécié ta chambre et notre équipe :)Au plaisir de te revoir chez nous.Bryan
Très bien, à 50m de la gare Bruxelles Midi.
Hôtel et Chambre rénovée depuis peu.
De nombreux restaurants aux alentours, ouvert jusqu’à minuit.
Parfait pour visiter Bruxelles.
Stephane
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Abel วันที่ 29 พ.ย. 2023
Merci pour ce superbe commentaire!Cela a été un honneur de vous avoir comme clients, et nous espérons vous revoir très vite!A très bientôt
การตอบกลับจาก The reception Team วันที่ 19 ธ.ค. 2023
Thank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.
4/10 แย่
Michele
เดินทางกับครอบครัว
19 พ.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
It's a very budget basic hotel...bed and bathroom....no frills....and felt overpriced..I would expect to pay €60 to €75 per night not €123. .The room is akin to a Formula 1/ Ibis express/ There is a free tea/ coffee machine in the lobby and the staff were pleasant and helpful.
The area surrounding is dirty and feels unsafe walking around especially early morning.
It is a 2 min walk to Gare du Midi train/ team station.
Michele
การตอบกลับจาก Mathieu, Hotel Manager วันที่ 20 พ.ย. 2023
Dear Michele,Thank you for taking the time to provide us with your feedback.We're glad to hear that our staff made a positive impression with their pleasant and helpful demeanor, and that you found the complimentary tea and coffee in the lobby to be a nice touch. We appreciate your feedback on the pricing of our rooms. While we strive to provide excellent value for our guests, we understand that perceptions of value can vary. Our pricing is competitive within the area, considering our prime location just a 2-minute walk from Gare du Midi train station, and the modern amenities we offer, such as soundproof rooms and free Wi-Fi. We regret to hear that the surrounding area did not meet your expectations. We are constantly in touch with local authorities to improve the overall experience of our guests. Additionally, we take pride in maintaining high standards of cleanliness, and we're pleased that you rated this aspect of your stay so highly. We acknowledge your comments on the room amenities and will consider them as we continuously seek to improve our guest experience. While we do not offer certain services like room service, we aim to provide all the essentials for a comfortable stay, including a wide range of facilities listed on our information sheet.We hope that the convenience of our location and the quality of our service will encourage you to consider staying with us again in the future.We hope to welcome you back in the future.Stay safe,
8/10 ดี
YUSUF
เดินทางกับครอบครัว
13 พ.ย. 2023
ชื่นชอบ: ความสะอาด
Central, small room, only for 1/2 days
Central, small rom, without refrigerator and coffee machine, water and other stuff…
Free coffee and water on the first floor, near to the train station
Hello Yusuf,We appreciate this positive rating.We are glad to hear that you appreciated our central location and the convenience of being close to the train station. It's great to know that you also enjoyed the complimentary coffee and water available in the lobby area.We understand that the room size and the absence of a refrigerator and coffee machine in the room may not have met your expectations. Our rooms are designed to be efficient and comfortable for short stays, and we offer free coffee and tea facilities in the lobby for our guests' convenience. We apologize for any inconvenience this may have caused during your stay.We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards,Bryan, Reception
Dear Richard,Thank you for sharing this review of your time at our hotel.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.We would love to welcome you back on many more occasions. Best wishes,Bryan, Reception
Muy linda !! Y su gente muy amable desde la chica de la recepción !!!
CARLOS
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก James, Reception วันที่ 9 พ.ย. 2023
¡Buenos días, Carlos! ¡Mil gracias por tu destacada valoración!Nos alegra mucho saber que te gustó nuestra atención y que encontraste a nuestro personal amable, especialmente a la chica de la recepción. Siempre nos esforzamos por brindar un servicio cálido y acogedor a nuestros huéspedes.Te esperamos con ilusión en tu próxima visita a B&B Hotel Brussels Centre Gare du Midi. ¡Hasta pronto!James, Reception
Really friendly staff, clean comfy rooms, we all really enjoyed our stay
Vickki
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก James, Reception วันที่ 4 พ.ย. 2023
Hi there,We thank you for sharing your opinion with us.We are thrilled to hear that you found our location to be perfect and appreciated the clean and comfortable rooms. Our dedicated staff takes pride in providing friendly service, so your kind words mean a lot to us.It's great to know that you and your companions thoroughly enjoyed your stay, and we hope to have the opportunity to welcome you back in the future.We look forward to seeing you again in the future.Best wishes,James, Reception
Dear Merve,We would like to thank you for taking the time to review your stay.We are sorry to hear that your stay did not entirely meet your expectations. Please do let us know at the time of any concerns, our team is always on hand to assist and try to ensure that you have the best stay possible.We hope to be able to welcome you back again in the future.Best wishes,James, Reception
8/10 ดี
Denis
17 ต.ค. 2023
Denis
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก James, Reception วันที่ 7 พ.ย. 2023
Hey hey! Zo cool van je om ons een recensie achter te laten.Fijn om te lezen dat jouw verblijf naar wens was. Hopelijk tot een volgende keer! Met vriendelijke groet,James, Reception
Dear Chris,What a great review,We're pleased that you had a pleasant stay with us and appreciated our high standards.We can't wait to see you on your next visit.Take care,James, Reception
Hello Erin! Your positive review is the pep in our step today. We appreciate it!We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We hope to see you again.Best regards,James, Reception
Across the street from the train station made it super easy to get to Brussels central. The room was good but didn’t have a mini fridge (needed to store medication. Fortunately the front desk staff was great and let us use their fridge. Overall a great stay. Only complaint was the surrounding neighborhood was not the best and we didn’t feel comfortable walking at night.
Dear Catherine,We would like to thank you for taking the time to review your stay.We are thrilled to hear that our location across the street from the train station made your stay convenient and that our front desk staff was able to assist you with storing your medication. We appreciate your kind words about our room and overall service.We understand your concerns about the surrounding neighborhood and we are continuously working to improve the area's safety. We apologize for any discomfort you may have experienced during your stay. Regarding the mini fridge, we currently do not have them in our rooms, but we will take your feedback into consideration for future improvements.We hope to see you again in the future.Best regards,James, Reception
8/10 ดี
MYRIAM
เดินทางกับครอบครัว
9 ต.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Our shower drain didn’t work so they put us in another room! We then had some issues with the noise the first nite as the glass door didn’t close but they fixed it the next day . Overall the hotel was nice. I wish the room was a little bigger. Very convenient location so close to gare du midi!
MYRIAM
เข้าพัก 4 คืน, ตุลาคม 2023
การตอบกลับจาก The reception Team วันที่ 28 ต.ค. 2023
DearThank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.
8/10 ดี
Valerie
8 ต.ค. 2023
Valerie
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก James, Reception วันที่ 4 พ.ย. 2023
Hey, Valerie? We're on cloud nine after reading your amazing review. Thanks a ton!We are so glad to hear that you enjoyed your stay with us.We can't wait to see you again.Best wishes,James, Reception
Olá, Agustín! Em primeiro lugar, o nosso obrigado por nos teres escolhido para a tua estadia.Ficamos muito felizes em saber que você teve uma estadia excelente e que apreciou a limpeza do quarto, as condições do hotel, o serviço e as comodidades do quarto. Nossa equipe se esforça para oferecer um ambiente confortável e acolhedor para todos os nossos hóspedes, e é ótimo saber que atendemos às suas expectativas.Esperamos que tenha aproveitado também nossas outras facilidades, como o buffet de café da manhã variado e a localização próxima à estação Gare du Midi. Estamos sempre em busca de melhorias e agradecemos seus comentários positivos.Esperamos que possas voltar em breve! Tem um excelente dia,Kawtar,reception
Hello Fernando,We appreciate this positive rating.It is rewarding to know that you had such a pleasant experience with us; this inspires our team to continue upholding our high standards of service.We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards,Kawtar,reception
6/10 พอใช้
Thomas
4 ต.ค. 2023
Thomas
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก The reception Team วันที่ 5 ต.ค. 2023
DearThank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.
This was our second stay at the property as it is convenient. On this occasion I felt unsafe though, while spending quite some time in the lobby the receptionist left her desk to be on the phone in another room. During this time a homeless person walked in looking for something at the bar for quite some time
and using the coffee machine. Only then another guest has started talking to her sending her away. The argument took quite awhile but no staff was bothered. There seems to be a door code which is not in use and honestly dispite the cameras which seem to be installed anyone can walk in. The room was small and clean.
Romina
การตอบกลับจาก Kawtar,reception วันที่ 4 ต.ค. 2023
Dear Romina,We would like to thank you for taking the time to review your stay.We are glad to hear that you found our location convenient and our rooms clean during your stay. We take pride in providing modern and comfortable accommodations for our guests.We apologize for the incident you experienced in the lobby. The safety and security of our guests is our top priority, and we have a 24/7 reception available to address any concerns. We will review our security measures and ensure that our staff is more vigilant in monitoring the lobby area. Regarding the door code, we will look into its functionality to ensure it is working properly. We appreciate your feedback and will use it to improve our services.We hope to welcome you back in the future.All the best,Kawtar,reception
The hotel's location was absolutely splendid. It's conveniently situated right next to public transportation and the train station. The staff's attentiveness was remarkable, especially Mesude, who was incredibly helpful with her warm smile. While the breakfast area could be expanded a bit and the menu diversified, the hotel provides a clean and comfortable stay that fulfills basic needs. I would wholeheartedly recommend it for short-term stays.
Oguz
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Kawtar,reception วันที่ 4 ต.ค. 2023
Dear Michael,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you found our location convenient and appreciated the proximity to public transportation and the train station. Our staff, especially Mesude, will be thrilled to know that their attentiveness and warm smiles made a positive impact on your stay.We appreciate your feedback regarding the breakfast area and menu variety. While we offer a wide buffet breakfast with sweet and salty food, we understand that there is always room for improvement. We apologize for any inconvenience this may have caused during your stay. Rest assured, we will take your suggestions into consideration as we continuously strive to enhance our guests' experience.We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards,Kawtar,reception
การตอบกลับจาก The reception Team วันที่ 4 ต.ค. 2023
DearThank you for taking the time to review your stay with us.We are glad to know that you have enjoyed your stay at our hotel and that we have met your expectations.We look forward to welcoming you again very soon.Best regards.
Room was clean, good location, good size room, free water and coffee bar. Only issue i had was inconsistent wifi in the room, had to hang out in lobby to connect
ผู้เข้าพักจริง
เข้าพัก 4 คืน, กันยายน 2023
การตอบกลับจาก Kawtar,reception วันที่ 4 ต.ค. 2023
Dear Guest,Thanks for taking the time to comment on your stay at our hotel.We are delighted to hear that you appreciated the cleanliness of our rooms, the convenient location, and the complimentary water and coffee bar in the lobby. Our team works hard to ensure our guests have a comfortable stay, and your kind words are truly appreciated.We apologize for the inconsistent Wi-Fi connection you experienced during your stay. We understand the importance of staying connected, and we are continuously working to improve our services. Your feedback is valuable to us, and we will take it into consideration for future improvements.We hope to welcome you back. Best wishes,Kawtar,reception