The staff at Acacia was fantastic, caring, and attentive, and going the extra mile to help us after our carry-on bag with MacBook and IPad had been stolen in the train to Bruges. During our 3-week stay in Europe, this was by far the nicest hotel and the best experience we had, the service was beyond perfect. Wish we could have stayed longer. The location is perfect as well, very central, but in a quiet, non-touristy street. Will definitely come back!