Search Hotels with Pool in Brown's Town

"Took 2.5 hrs to get checked into correct room. First room was given to us and another person. The second room wasn’t what we requested. Spoke with manager (Amir) only for him to promise and upgraded room and free massages. Only 1 elevator was working for 2 buildings the first day. Once in the upgraded room the safe didn’t work. The handheld shower head was broken and the tv did not work. We received a call later that evening from manager to schedule our massage. Day of massage went to the spa only to discover he never actually booked the massage. The pool closes at 6pm. Only certain restaurants were open and half the resort closed due to construction from the hurricane last year. The staff that assisted with getting bags back and forth to the room were amazing as well as the lobby bartender Errol! Swim up bar was okay but the beer kept going out and they didn’t have a lot of options unless you went to the lobby bar. "

"Yes the breakfast was always fresh, mostly local and very tasty. AC worked perfectly. Room was nice and cool."

"Everything was amazing"

"I loved the atmosphere and the people were friendly. I would stay again!"

"I had an amazing view and access to a beautiful the beach. The space was bigger than expected and cleaned daily. Not to mention its right across from island village"

"First time at Sandals Ochi and it amazing.We had no complaints at all about anything. Rooms were very clean, spa was amazing, excursion staff were very helpful and the loyalty desk was amazing "

"Clean modern rooms, courteous staff, the pool and the beach is amazing and very kid friendly "

"If I could give this “whatever this is” a negative-star rating I’d obliged. 1. Terrible Customer Service. Front desk clerk lacks professionalism and courtesy, they forget people are paying for a service and experience not your baggage from home. 2. You pay a hefty some for a wedding at the venue and they can’t accommodate a late check out, I had to get an Airbnb nearby for my wife to get ready for our wedding. 3. We decided to get their Breakfast, they up-charge fried dumpling when you want a get it in place of toast with a omelette absolutely ridiculous. 4. Cleaners come knocking on your door if you go a min over your checkout time. Absolutely mind-boggling. 5. Place is old and run down. Don’t waste your money, you can get some views with better quality and customer service don’t waste you or your family’s time. "

"Everything was great. The staff were amazing, and they make you feel very welcome. The beach is beautiful and private. They have so many things you can do on the property and will help organize any adventure outside the property as well. The owner was there and made sure to introduce himself to us when we arrived. I understand why many guests we met there have been coming for so long. We will definitely return. "